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Homeprotect Reviews

4.4 Rating 3,301 Reviews
89 %
of reviewers recommend Homeprotect
4.4
Based on 3,301 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

Competitive premium. Customer service fairly quick to respond to queries. Had a few issues that needed clarified at renewal but were resolved
Helpful Report
Posted 3 months ago
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 3 months ago
They have been very good about a on going claim I have they are a little slow get some contractors in to make the repairs and I am still waiting for contact and the excess is a lot more than I was expecting but Thats what it is ..
Helpful Report
Posted 3 months ago
Thank you for the feedback! I have sent your comments to our team to look into how we can improve. Thank you, The Homeprotect Team.
Posted 3 months ago
Easy to navigate. Good communication
Helpful Report
Posted 3 months ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 3 months ago
Buying home insurance was really straight forward with HOMEPROTECT. Simply filled out the questionnaire and opted to make monthly DD payments. No follow up phone call asking the same questions as online application form, unlike other competitors.
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Posted 3 months ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 3 months ago
All nice and easy to set up, quick and efficient. And a better rate than other quotes I'd had so very happy so far.
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Posted 3 months ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 3 months ago
No problems
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Posted 3 months ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 3 months ago
I’ve been searching for an insurer to renew my home contents. I have found every step of the online process with Homeprotect easy & reassuring. All questions have a handy help option. I appreciated the add on features and clarity of site design & customer service.
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Posted 3 months ago
I was very happy with Homeprotect. I initially got my quote online and subsequently spoke to a member of staff as I needed to make some adjustments to the quote. Very helpful.
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Posted 3 months ago
That's what we like to hear, Janet! Thank you for your 5 star review. The Homeprotect Team.
Posted 3 months ago
Excellent company. I am a relatively new customer and was impressed by the advice and great customer service. Prices reasonable Thank you
Helpful Report
Posted 3 months ago
Thank you so much for your amazing review, Becky! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 3 months ago
Price ok, dull but fine 😏
Helpful Report
Posted 3 months ago
Thank you for the feedback, Toby! The Homeprotect Team.
Posted 3 months ago
I recently arranged home insurance through HomeProtect for my father's property while it was unoccupied, and I was really pleased with the service. Finding reasonably priced cover for an empty home can be tricky, but HomeProtect offered a clear and competitive policy that suited our needs. The process was straightforward, and their team were helpful in answering questions and guiding me through the options available. It gave us peace of mind knowing the property was properly protected during this period. Overall, a reliable and professional service I’d happily recommend.
Helpful Report
Posted 3 months ago
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 3 months ago
Piece of mind being an AXA company, understood bespoke needs and competitive quote.
Helpful Report
Posted 3 months ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 3 months ago
Excellent service
Helpful Report
Posted 3 months ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 3 months ago
Never had to make a claim but seemsike a good reliable company to deal with.
Helpful Report
Posted 3 months ago
Thank you so much for your amazing review Jim! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 3 months ago
Easy to sign up, competitive price. New and no claim as yet so I cannot give any review on service in such a case.
Helpful Report
Posted 3 months ago
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 3 months ago
Hassle free set up, regular updates and value for money A⭐️⭐️⭐️⭐️⭐️
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Posted 3 months ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 3 months ago
Very detailed explanation of what I was getting for my money. Everything I wanted to upgrade was facilitated with the word NO never being used-well done
Helpful Report
Posted 3 months ago
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 3 months ago
So far, so good...
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Posted 3 months ago
Thank you for your review, Nni. The Homeprotect Team.
Posted 3 months ago
Impressed by level of insurance cost and ease of application
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Posted 3 months ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 3 months ago
All good, not claimed yet but price is reasonable and service good. 👍
Helpful Report
Posted 3 months ago
Thank you for the positive feedback,! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 3 months ago
Homeprotect is rated 4.4 based on 3,301 reviews