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Homeprotect Reviews

4.4 Rating 3,068 Reviews
89 %
of reviewers recommend Homeprotect
4.4
Based on 3,068 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

Write Your review

Very helpful on the phone with a query I had. Hoping that the good service continues!
Helpful Report
Posted 2 months ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 2 months ago
Happy with renewal quotation.
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Posted 2 months ago
Thank you for the positive feedback! The Homeprotect Team.
Posted 2 months ago
Excellent service. Very competitive price for excellent cover, half the price of our renewal quote from another company. Staff extremely helpful and friendly. Would definitely recommend.
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Posted 2 months ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 2 months ago
Thorough and easy to understand.
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Posted 2 months ago
Thank you for the positive feedback Rayna! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 2 months ago
Easy to apply and a competitive price
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Posted 2 months ago
We strive to offer cover that others can't, so it's great to see we could do that for you! Thank you, The Homeprotect Team.
Posted 2 months ago
Features offered fully met my needs, the price is very competitive and the service efficient.
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Posted 2 months ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 2 months ago
Unless you make a claim very little to mention but renewal quote similar to search engine quotes for similar coverage.
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Posted 2 months ago
Thank you for the positive feedback! The Homeprotect Team.
Posted 2 months ago
Found Homeprotect on go compare easy to sort I thought so I rang when I had a query an extremely nice man I think his name David helped me through problem and asked if there was anything else I needed which I didn’t as he resolved them . Hence I’m now a customer.
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Posted 2 months ago
We’re delighted to see your 5-star review Linda! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 2 months ago
They provided the best quote on Compare the Market and there were no additional costs when I reviewed my quote on their website. The transaction went through quickly and efficiently so I am happy to recommend homeprotect.
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Posted 2 months ago
Thank you so much for your amazing review Clive! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 2 months ago
We were looking for insurance for our new home having exchanged on our sale. We are buying a renovation and it was incredibly hard to find insurance. Home Protect solved all our problems. 100% recommend.
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Posted 2 months ago
Your 5-star feedback made our day Sue! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 2 months ago
I have always had a very good level of customer service from Homeprotect. They are one of the view insurers that could provide comprehensive cover for us as we also run a business from home. They are also competitive on price.
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Posted 2 months ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 2 months ago
Assistance from customer service on 2 occasions while obtaining my online quote for my late Mother's property was excellent
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Posted 2 months ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 2 months ago
Good to find someone for second home insurance. Straightforward to get an online quote. Then I needed to ring up to check things and arrange cover. Saved £70 over another quote.
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Posted 2 months ago
We strive to offer cover that others can't, so it's great to see we could do that for you Pat! Thank you, The Homeprotect Team.
Posted 2 months ago
Good 5 star all round service,
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Posted 2 months ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 2 months ago
Reasonable price Initial questions very straightforward and clear, without jargon. The process was surprisingly easy to navigate.
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Posted 2 months ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 2 months ago
So far so good. Renewal process on time and easy to renew. General communication/administration is good. Big suprise on this year's premium as I benefitted from a premium discount as it had been offered to new customers- refreshingly good news!
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Posted 2 months ago
Thank you for the positive feedback, Peter! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 2 months ago
Great price and features. Very good value
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Posted 2 months ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 2 months ago
Easy to setup policy and no hidden extras
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Posted 2 months ago
Thank you for your review, Mr. Randall. If you have any query or suggestions, please contact our customer service. Thanks, The Homeprotect Team. Please contact us from here: https://www.homeprotect.co.uk/contact-us
Posted 2 months ago
Just brilliant really liked the way they set out and explain and offered the various add ons.
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Posted 2 months ago
Your 5-star feedback made our day Andy! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 2 months ago
Great experience. Very helpful customer service.
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Posted 3 months ago
We are always happy to help, Laura! Thank you for your feedback. The Homeprotect Team.
Posted 3 months ago
Homeprotect is rated 4.4 based on 3,068 reviews