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Homeprotect Reviews

4.5 Rating 3,784 Reviews
90 %
of reviewers recommend Homeprotect
4.5
Based on 3,784 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

Just signed on with HomeProtect after comparing offers with local and other companies online. They gave the best protection for a fair price. The onboarding process was simple, so very happy so far!
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Posted 1 month ago
Your 5-star feedback made our day, Rhonda! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 month ago
They renewed my policy at a lower premium automatically which was a lovely bonus. No haggling or phone calls to request a lower premium. Great
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Posted 1 month ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 month ago
Easy to deal with and great cover. Would recommend.
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Posted 1 month ago
Thank you so much for your amazing review, Richard! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 1 month ago
Purchased online after comparing with other companies. Good competitive price for the cover I need.
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Posted 1 month ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 month ago
Consistently undercutting other providers while still offering as good or better cover
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Posted 1 month ago
Thank you so much for your amazing review, Lynds! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 1 month ago
Renewed my insurance with Homeprotect for the first time as a lot cheaper then my last policy and the service over the telephone was 5*
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Posted 1 month ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 month ago
No problem with the cover, a good price, great customer service (when I had a query about flood cover), so no issues.
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Posted 1 month ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 1 month ago
Lovely people to speak to. Clear considerate and helpful Ten out of ten Thank you Home Protect Team
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Posted 1 month ago
We’re delighted to see your 5-star review, Julie! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 month ago
Online services are fine
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Posted 1 month ago
That's what we like to hear, Devraj! Thank you for your 5 Star review. The Homeprotect Team.
Posted 1 month ago
I renewed my policy at a cheaper rate than comparison web sites and cheaper than the year before. Very satisfied
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Posted 1 month ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 month ago
been with company for a few years now and as always very competitive on price and great communication
Helpful Report
Posted 1 month ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 month ago
Completely straight forward and stress free
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Posted 2 months ago
That's what we like to hear! Thank you for your 5 Star review. The Homeprotect Team.
Posted 1 month ago
Easy to contact a human agent to discuss my non-standard home cover requirements. Extremely helpful and pleasant agent who discussed options and explained wording. Reasonably priced premium given that I had a specific requirement.
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Posted 2 months ago
We’re delighted to see your 5-star review, Ros! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 1 month ago
Very straightforward process to organise home insurance - couldn't believe it was that straightforward - and a great price.
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Posted 2 months ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 2 months ago
I filled in the form online, and then spoke with Fiona who guided me through a few questions she was very informative and provided sound advice, many thanks
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Posted 2 months ago
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Posted 2 months ago
I was really pleased with how easy it was for me to sign up for your house insurance. The quote and what cover I would receive was definitely what drew me to the cover. I would definitely recommend you!
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Posted 2 months ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 2 months ago
Simple process reasonable price
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Posted 2 months ago
We are always happy to help! Thank you for your feedback. The Homeprotect Team.
Posted 2 months ago
Very clear information on the website, including how to cancel the policy and what will be refunded.
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Posted 2 months ago
That's what we like to hear! Thank you for your 5 Star review. The Homeprotect Team.
Posted 2 months ago
The price was much better than my long term insurer, AXA, even though your cover is similar and you are actually part of AXA . Strange isn’t it. Does loyalty pay?
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Posted 2 months ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 2 months ago
Very good cover for a reasonable price.
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Posted 2 months ago
That's what we like to hear! Thank you for your 5 Star review. The Homeprotect Team.
Posted 2 months ago
Homeprotect is rated 4.5 based on 3,784 reviews