Homeprotect Reviews

4.4 Rating 2,630 Reviews
88 %
of reviewers recommend Homeprotect
4.4
Based on 2,630 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated buildings policies
Homeprotect buildings insurance policies are rated 5 Star by Defaqto, indicating that the policy is one of the most comprehensive home insurance buildings products available.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Easy to use site and great price
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Posted 1 year ago
We aim to make your experience hassle free! Thank you for your 5 star feedback. Angela at The Homeprotect Team.
Posted 1 year ago
excellent service. Thank you. MP
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Posted 1 year ago
Excellent to hear Michael! Thank you for your 5 star review. Angela at The Homeprotect Team.
Posted 1 year ago
Easy to use website. Price was very competitive and included many things as standard where other companies charge extra.
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Posted 1 year ago
We aim to please! Great to see you had a 5 star experience! Thank you for your feedback. Angela at The Homeprotect Team.
Posted 1 year ago
Took out a policy over the phone and the customer service agent was brilliant at understanding my complicated needs. The policy fee was under that of my original insurance which had jumped massively this year! No brainer. Better cover (added accidental on buildings and contents), less outlay!
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Posted 1 year ago
That's what we like to hear Gary! Thank you for your great feedback. Angela at The Homeprotect Team.
Posted 1 year ago
Quick and easy to do online . Great price
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Posted 1 year ago
We aim to please! Thank you for your 5 star review. Angela at The Homeprotect Team.
Posted 1 year ago
Fast and friendly service, with all documentation sent out really quickly.
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Posted 1 year ago
We are always happy to help Andy! Thank you for your 5 star feedback. Angela at The Homeprotect Team.
Posted 1 year ago
I wasn’t happy with my renewal quote so I phoned up and the guy on the phone was very helpful and was able to look at my quote and get it down for me.
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Posted 1 year ago
That's great to hear that we could turn your experience around! Thank you for your feedback. Angela at The Homeprotect Team.
Posted 1 year ago
very easy to deal with and value for money
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Posted 1 year ago
We aim to please Shaun! Thank you for your 5 star feedback. Angela at The Homeprotect Team.
Posted 1 year ago
Homeprotect is like having a secure arm around you, you no that it is there and you may not need it, but it is there when you do and it gives you a good feeling, but you do they will respond with feeling and swiftness, Many thanks.
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Posted 1 year ago
We love that analogy Christopher! We couldn't agree more! Thank you for your 5 star review. Angela at The Homeprotect Team.
Posted 1 year ago
Easy to take out and very well priced for a great amount of cover! Havent had to use it yet but seems like good service so far.
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Posted 1 year ago
Great to see you had a 5 star experience with us! Thank you for your feedback. Angela at The Homeprotect Team.
Posted 1 year ago
Helpful and professional friendly staff
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Posted 1 year ago
We are always happy to help Maggie! Thank you for your great feedback. Angela at The Homeprotect Team.
Posted 1 year ago
Contracted Homeprotect as my old insurance company's renewal premium had gone up a huge amount. I was delighted that they saved me money and the service was super efficient.
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Posted 1 year ago
We strive to offer the best prices around Carol! Thank you for your 5 star feedback. Angela at The Homeprotect Team.
Posted 1 year ago
Very easy to arrange new cover. Good value compared to other quotes.
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Posted 1 year ago
We like to make your experience a 5 star one Mark! Thank you for your feedback. Angela at The Homeprotect Team.
Posted 1 year ago
Very reasonable quote which was made even more attractive on enquiry about cover for a laptop.
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Posted 1 year ago
We aim to please! Thank you for your 5 star feedback. Angela at The Homeprotect Team.
Posted 1 year ago
Taking out policy straightforward, appropriate level of cover at low cost.
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Posted 1 year ago
That's our aim! Great to see you have had a 5 star experience. Thank you, Angela at The Homeprotect Team.
Posted 1 year ago
Homeprotect were very helpful in discussing a potential claim on my home insurance. Smooth, seamless renewal, plenty of warning in advance and highly competitive price. Hence, 5 stars.
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Posted 1 year ago
We are always happy to help Ian! Thank you for your 5 star feedback. Angela at The Homeprotect Team.
Posted 1 year ago
Very easy to reinsure all online. Price kept close to last years for same terms. Would highly recommend.
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Posted 1 year ago
We like to make your experience enjoyable and hassle free Mike! Thank you for your 5 star feedback. Angela at The Homeprotect Team.
Posted 1 year ago
Happy customer service
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Posted 1 year ago
If you're happy Ajintha then we're happy! Thank you for your feedback. Angela at The Homeprotect Team.
Posted 1 year ago
The staff are very helpful if the need arises, prompt to answer and communication is excellent. Whole process of renewing and/or claiming is made very easy.
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Posted 1 year ago
We are always happy to help Maxine! Thank you for your 5 star review. Angela at The Homeprotect Team.
Posted 1 year ago
Very easy process in signing up, and all looks very clear so far.
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Posted 1 year ago
We aim to please! Thank you for your 5 star review. Angela at The Homeprotect Team.
Posted 1 year ago
Homeprotect is rated 4.4 based on 2,630 reviews