Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.42

4.4 Rating 3,058 Reviews

89 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 3,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

Write Your review

Tell us how Homeprotect made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far it’s been easy to join with no problems or stress”

Helpful Report

Posted 1 month ago

That's what we like to hear, Charlotte! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 month ago

“Moved to Homeprotect last year through a price comparison site as the price was very competitive. When the renewal came through this year I was very pleasantly surprised as the price had actually reduced, something very rare with most insurance companies”

Helpful Report

Posted 1 month ago

That's what we like to hear, John! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 month ago

“Really reasonable price for both buildings and contents insurance compared to other companies out there. Easy to arrange and all the cover I need for my new home.”

Helpful Report

Posted 1 month ago

We strive to offer cover that others can't, so it's great to see we could do that for you! Thank you, The Homeprotect Team.

Posted 1 month ago

“Really competitive price and easy website to use”

Helpful Report

Posted 1 month ago

That's what we like to hear Charlotte! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 month ago

“From start to finish was very pleased with operator professional and knew what he was talking about complete confidence in him.”

Helpful Report

Posted 1 month ago

We’re delighted to see your 5-star review Lorraine! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 month ago

“Simple, quick, convenient, friendly, helpful and fair!”

Helpful Report

Posted 1 month ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 month ago

“Homeprotect reminded us that our renewal was due. Renewing was straightforward and relatively simple. Paperwork was sent out as promised. Ideal!”

Helpful Report

Posted 1 month ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 month ago

“Customer service is excellent, I was able to speak to an agent regarding one or two points of clarification immediately. He was very friendly and was able to put my mind at rest. Although the cost of renewal had increased, it remained very competitive.”

Helpful Report

Posted 1 month ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 month ago

“Easy to use, good value for money, efficient and timely”

Helpful Report

Posted 1 month ago

Thank you so much for your amazing review Alex! We're thrilled to hear that you had a great experience with us. The Homeprotect Team

Posted 1 month ago

“Homeprotect have proved to me that they are reliable and transparent in all their correspondence relating to the policy. They have kept the premiums steady over a period of 10 years. I have confidence in dealing with the company.”

Helpful Report

Posted 1 month ago

Your 5-star feedback made our day David! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 month ago

“Easy from start to finish the agent explained all aspects of the policy and listened to what was required”

Helpful Report

Posted 1 month ago

Thank you for the positive feedback, Lil! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 1 month ago

“I needed cover quickly and Homeprotect delivered. I was took through all stages of purchasing the cover expertly in a friendly and inclusive manner and everything pertinent explained in non jargonistic language. All in all a great service.”

Helpful Report

Posted 1 month ago

Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 1 month ago

“Renewal quote was good so I stayed with Homeprotect. I've been pleased with all aspects of my policy.”

Helpful Report

Posted 1 month ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 month ago

“I've been with Home Protect for nearly 10 years and haven't found any need to renew elsewhere. The premium is roughly the same every year and fortunately I have never had to make a claim for my property or my contents. I like it when the renewal documents are posted to me and I also get an email reminder shortly before.”

Helpful Report

Posted 1 month ago

Your 5-star feedback made our day, Paul! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 month ago

“When I called to insure an empty property, the customer service team dealt with my queries very professionally and put me at ease. I would recommend Homeprotect to other people.”

Helpful Report

Posted 1 month ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 month ago

“Really great and comprehensive service - needed to speak with them and I was able to converse with a real live person who knew what they were doing - a far cry from my previous insurer and a major reason why I chose Homeprotect - hope that I don’t need to speak with them again but how reassuring to know that they are at the end of the phone!”

Helpful Report

Posted 1 month ago

Your 5-star feedback made our day, Gareth! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 month ago

“Great customer service”

Helpful Report

Posted 1 month ago

That's what we like to hear, David! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 month ago

“Easy to set up and use , great website”

Helpful Report

Posted 1 month ago

We’re delighted to see your 5-star review, Emma! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 month ago

“Easy Web to navigate and great price”

Helpful Report

Posted 1 month ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 month ago

“Was struggling to find the right cover I for my unoccupied home insurance ( whilst waiting on a sale) then came across Homeprotect who offered everything I needed for a sensible price !”

Helpful Report

Posted 1 month ago

We strive to offer cover that others can't, so it's great to see we could do that for you! Thank you, The Homeprotect Team.

Posted 1 month ago

Homeprotect is rated 4.4 based on 3,058 reviews