Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.41

4.4 Rating 2,945 Reviews

89 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 2,945 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price reasonable against my existing company. Staff very knowledgeable and helpful in getting it right for the cover we needed. As a brokerage they have the best quotes available and I hope will service my account for quite a while.”

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Posted 1 month ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 month ago

“Great so far, very easy to give all the details online. Insurance has just started so obviously not had any claim experience, but impressed so far.”

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Posted 1 month ago

Thank you for the positive feedback, Rich! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 1 month ago

“Prices are reasonable. There is little to no hassle at renewal time. Communications are satisfactory and they do not send spam or marketing which is great.”

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Posted 1 month ago

Thank you for the positive feedback, Brian! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 1 month ago

“Excellent service from start to finish with really reasonable prices and very clear information. Delighted so far with Homeprotect and would highly recommend them for contents insurance”

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Posted 1 month ago

Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 1 month ago

“Been with home protect for about 10 years, they are very easy to deal with and a good price.”

Helpful Report

Posted 1 month ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team

Posted 1 month ago

“My first experience with this insurance company and it's been a refreshing one Changing to Home Protect was far easier than I imagined and completing the instructions proved straihtforward and intuitive. The premium was competitive too so well done for making something more simple as changing insurer can be a daunting task.”

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Posted 1 month ago

We strive to offer cover that others can't, so it's great to see we could do that for you Bob! Thank you, The Homeprotect Team.

Posted 1 month ago

“The process was quick and easy. I had to use the online chat twice, and they were very quick and helpful solved my issues in minutes. Very happy.”

Helpful Report

Posted 1 month ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 month ago

“We are first time buyers and have just taken out Building & Contents insurance with Homeprotect. It was easy to set up and we’re happy with it so far.”

Helpful Report

Posted 1 month ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team

Posted 1 month ago

“very fair and very affordable insurance, customer service is always will to talk to you so you get exactly the insurance you require. Highly recommended.”

Helpful Report

Posted 1 month ago

We’re delighted to see your 5-star review David! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 month ago

“After my father died I needed to renew insurance cover on the house. This will be required until the house is sold. However 'normal' insurance cover will not apply to an empty house. But Homeprotect came to the rescue. The proposal was simple to complete and the staff were very helpful. Cover was provided at the same as 'normal' and without delay. Much appreciated and strongly recommended”

Helpful Report

Posted 1 month ago

Your 5-star feedback made our day Peter! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 month ago

“Did all online really quickly with no issues at all. The price was fair for what you get as coverage.”

Helpful Report

Posted 1 month ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 month ago

“Was really easy process and the cover was a good price.”

Helpful Report

Posted 1 month ago

We strive to offer cover that others can't, so it's great to see we could do that for you! Thank you, The Homeprotect Team.

Posted 1 month ago

“I needed building insurance for my parents house whilst it is empty following their deaths and I found "homeprotect" to be competitively priced and the policy very straightforward to follow and purchase.”

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Posted 1 month ago

We strive to offer cover that others can't, so it's great to see we could do that for you, Clive! Thank you, The Homeprotect Team.

Posted 1 month ago

“Very happy with the service I received and the lady on the phone who was very kind and helped us.”

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Posted 1 month ago

Great to hear we could help you, Robert! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 1 month ago

“Great price service and follow up”

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Posted 1 month ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 month ago

“Good online quote system I then needed to clarify a few things which I did by phone. All dealt with clearly and competently. All the paper work arrived as promised”

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Posted 1 month ago

Thank you so much for your amazing review, Andrew! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 1 month ago

“Excellent price for my home insurance. Agent was very helpful and knowledgeable. Would highly recommend”

Helpful Report

Posted 1 month ago

Great to hear we could help you! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 1 month ago

“Very reasonable prices”

Helpful Report

Posted 1 month ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 month ago

“I found the process fast and straightforward, with a highly competitive price. The only downside is that accessing the portal requires a new access link each time, as there is no username and password option.”

Helpful Report

Posted 1 month ago

Thank you for the positive feedback! I have sent your comments to our team to look into how we can improve. Thank you, The Homeprotect Team.

Posted 1 month ago

“very happy with our customised quote from Homeprotect. It meets all of our needs and hassle-free”

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Posted 1 month ago

Thank you so much for your amazing review, Fachtna! We're thrilled to hear that you had a great experience with us. The Homeprotect Team

Posted 1 month ago

Homeprotect is rated 4.4 based on 2,945 reviews