Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George, New Malden
Rating: 4.45

4.5 Rating 3,444 Reviews

89 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.5

Based on 3,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy website to use. Providing fast and competitive quotes. Would definitely recommend!”

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Posted 3 weeks ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 3 weeks ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 3 weeks ago

“I haven't made a claim but I did my cover online and very easy to navigate documents through quickly mo fault with anything so far”

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Posted 3 weeks ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 3 weeks ago

“Seamless from quote to delivery”

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Posted 3 weeks ago

That's what we like to hear, Duncan! Thank you for your 5 star review. The Homeprotect Team.

Posted 3 weeks ago

“Fortunately I haven't had to make a claim yet but our house is a listed building so finding affordable insurance can be tricky. Homeprotect gave us the cover we need at a reasonable price and we have been very happy with their service.”

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Posted 3 weeks ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 3 weeks ago

“Same cover as my previous insurer, and the same price as last year, when the previous insurer was quoting a hugely inflated premum. Easy to set up, clear correspondence, ideal cover and a good price.”

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Posted 4 weeks ago

We strive to offer cover that others can't, so it's great to see we could do that for you, Clintsmate! Thank you, The Homeprotect Team.

Posted 4 weeks ago

“Homeprotect were the most economical policy but with better protection than others who were charging more.”

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Posted 4 weeks ago

We strive to offer cover that others can't, so it's great to see we could do that for you! Thank you, The Homeprotect Team.

Posted 4 weeks ago

“I had to change Buildings Insurance provider as Churchill suddenly increased my renewal premium dramatically for no reason . I did a search on one of the price comparison websites and homeprotect came up as one of the best value companies for the coverage provided. The forms were simple and options clear and I found the ideal cover for a very fair price. I will now stay with homeprotect for the foreseeable future as long as they don't try and pull the same trick as Churchill next January”

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Posted 1 month ago

Your 5-star feedback made our day, Philip! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 4 weeks ago

“Excellent information easy to understand and make a decision”

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Posted 1 month ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 month ago

“Luckily, we’ve never had to make any claims, but have always managed to speak to customer services on the Live Chat quickly with no issues. I’ve also found HomeProtect have really good prices!”

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Posted 1 month ago

Thank you so much for your amazing review, Hannah! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 1 month ago

“Easy to get the cover needed and at a great price. Would have no worries about recommending Homeprotect”

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Posted 1 month ago

That's what we like to hear, Ann! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 month ago

“great servie and a very good price”

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Posted 1 month ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 month ago

“Excellent”

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Posted 1 month ago

That's what we like to hear, Alex! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 month ago

“Quick and easy to register, and cheapest for the benefits given that I could find.”

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Posted 1 month ago

That's what we like to hear, Owen! Thank you for your 5 star review. The Homeprotect Team.

Posted 1 month ago

“very happy with your costumer service”

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Posted 1 month ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 month ago

“Great customer service, answered my query and make the process easy”

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Posted 1 month ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 month ago

“Whist my initial call with HomeProtect did not provide the level of service I expected all subsequent contact with them was excellent and they dealt with the claim extremely efficiently and followed up throughout the process finishing with a courtesy call after the repair to check everything had proceeded smoothly and to our satisfaction It has restored my faith in the way insurance companies deal with claims”

Helpful Report

Posted 1 month ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 month ago

“I got everything covered that i wanted covered without any fuss or bother. It was so easy to get round the website”

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Posted 1 month ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 month ago

“The portal is setup so that filling out the required information is very easy and also it’s easy to update your quote if you need to add or change anything. Used the live chat to help clarify things and it was very efficient”

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Posted 1 month ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 month ago

“A really good experience setting up insurance, simple and friendly service. I cannot fault your customer service at all.”

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Posted 1 month ago

Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 month ago

“Very easy to complete the forms I’m not one for going to loads of quotes”

Helpful Report

Posted 1 month ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 month ago

Homeprotect is rated 4.5 based on 3,444 reviews