Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George, New Malden
Rating: 4.47

4.5 Rating 3,773 Reviews

90 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.5

Based on 3,773 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

Tell us how Homeprotect made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very competitive home insurance offered with plenty of standard features. The on-line purchase of the home insurance for a second property that we own was quick and easy. We chose Homeprotect because they offer great insurance for an empty property that we have on sale. Many providers do not offer this option.”

Helpful Report

Posted 3 weeks ago

Thank you so much for your amazing review, Sottal! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 3 weeks ago

“Easy to use website and understandable questions to answer”

Helpful Report

Posted 4 weeks ago

Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 3 weeks ago

“Easy to sign up. Fast efficient.”

Helpful Report

Posted 4 weeks ago

That's what we like to hear! Thank you for your 5 Star review. The Homeprotect Team.

Posted 3 weeks ago

“Renewed without fuss and bother. Documentation was clear and concise. All my dealings over the past few years haven both professional and courteous at reasonable rates. I can recommend them with confidence.”

Helpful Report

Posted 4 weeks ago

Your 5-star feedback made our day, Keith! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 3 weeks ago

“Very happy with support, our policy seems very comprehensive”

Helpful Report

Posted 1 month ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 3 weeks ago

“Easy to process, affordable and competitive prices with more benefits than other providers”

Helpful Report

Posted 1 month ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 3 weeks ago

“Easy to use website, clear and con cise”

Helpful Report

Posted 1 month ago

Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.

Posted 3 weeks ago

“Easy to apply online, had all the extras id usually add and at competitive prices. Happy so far!”

Helpful Report

Posted 1 month ago

That's what we like to hear! Thank you for your 5 Star review. The Homeprotect Team.

Posted 3 weeks ago

“Great price and excellent cover. Easy to use website.”

Helpful Report

Posted 1 month ago

That's what we like to hear, Jasen! Thank you for your 5 Star review. The Homeprotect Team.

Posted 3 weeks ago

“Quick and efficient and a produce at a competitive price.”

Helpful Report

Posted 1 month ago

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.

Posted 3 weeks ago

“Easy to follow application form online, competitive premiums most important.”

Helpful Report

Posted 1 month ago

That's what we like to hear! Thank you for your 5 Star review. The Homeprotect Team.

Posted 1 month ago

“Great company to deal with, everything made real easy. Very competitive prices very helpful staff, not left waiting for an answer on any queries we had. The website has all the information, so easy to follow the steps to get a great quote.”

Helpful Report

Posted 1 month ago

We’re delighted to see your 5-star review, Shep! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 month ago

“Excellent value for money, nice and easy to complete my application with quick response”

Helpful Report

Posted 1 month ago

Your 5-star feedback made our day, Mick! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 month ago

“Firstly I have to say I did shop around comparing prices. But when speaking to Homeprotect customer service they were so so helpful in going through the policy with me adjusting it to my preferences within an acceptable price. Highly recommend thank you Homeprotect.”

Helpful Report

Posted 1 month ago

We’re delighted to see your 5-star review, John! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 month ago

“Went online via a comparison site where a competitive price was offered. Although a quote could not be given as a few more details were needed over the phone. Spoke to a nice lady who asked a few questions then explained everything very clearly, pointing out what was insured and what wasn't. I was very happy to go ahead. Lets hope I never have to review any future claim!”

Helpful Report

Posted 1 month ago

Your 5-star feedback made our day, Andrew! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 month ago

“Stupidly put the wrong commencement date on policy. Rakhi on live chat and Tom on the referral team we’re both very helpful. Thanks”

Helpful Report

Posted 1 month ago

We’re delighted to see your 5-star review, Siobhan! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 1 month ago

“Great price at first request. No need to negotiate. Better than the competition!”

Helpful Report

Posted 1 month ago

Your 5-star feedback made our day, Christopher! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 month ago

“Very good price and an efficient and easy to use system.”

Helpful Report

Posted 1 month ago

Your 5-star feedback made our day, Paul! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 month ago

“Never having had to insure a property in probate before we found the website really easy to understand and input our details Price for cover was very competitive Thankyou”

Helpful Report

Posted 1 month ago

Thank you for your kind feedback! We’re so glad to hear that our website was easy to use and that you found exactly what you needed for the probate property. It means a lot to us that we could make this process simple and stress-free for you. Thank you, The Homeprotect Team.

Posted 1 month ago

“Good service and competitive pricing....like all insurance, prefer not to have it, but glad if you need it. Hopefully will never know, but all depends on the service in the event of a claim.”

Helpful Report

Posted 1 month ago

Your 5-star feedback made our day, Rob! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 1 month ago

Homeprotect is rated 4.5 based on 3,773 reviews