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Homeprotect Reviews

4.4 Rating 2,945 Reviews
89 %
of reviewers recommend Homeprotect
4.4
Based on 2,945 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

Write Your review

Great price and features. Very good value
Helpful Report
Posted 1 month ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 month ago
Just brilliant really liked the way they set out and explain and offered the various add ons.
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Posted 1 month ago
Your 5-star feedback made our day Andy! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 month ago
Great experience. Very helpful customer service.
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Posted 1 month ago
We are always happy to help, Laura! Thank you for your feedback. The Homeprotect Team.
Posted 1 month ago
Very impressed with the service. I asked for a hard copy & was told immediately this was no problem - I received the hard copy a couple of days later. Well done HOMEPROTECT 👍🏻
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Posted 1 month ago
Your 5-star feedback made our day, Patrick! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 month ago
Really prompt service in February storm damage claim. Due to falling tiles above our front door, a neighbour got help quickly. We actually cancelled claim but continue to be with you
Helpful Report
Posted 1 month ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 1 month ago
Didn't have to make a claim during my contract, but set up was easy and reasonably priced considering the flood risk in our area
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Posted 1 month ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 month ago
Homeprotect provided me with the right insurance for my needs and it was simple to fill in the online forms to then receive a quote. I was pleasantly surprised with the quote figure as it was in line with what I had hoped for. The cover is perfect for me and the paperwork comes through immediately you sign up. I am very happy with it and have peace of mind for another year.
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Posted 1 month ago
Your 5-star feedback made our day, Angela! We're committed to continuing to exceed your expectations, Angela. Thank you, The Homeprotect Team.
Posted 1 month ago
Smooth and effortless process; excellent value home and contents insurance and adding items very easy to navigate. Highly recommended provider.
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Posted 1 month ago
Thank you so much for your amazing review, John! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 1 month ago
Excellent service, easy to order product and good value for money.
Helpful Report
Posted 1 month ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 month ago
I felt I had wrapped myself in a warm blanket, feeling comfortable I had not been overcharged.
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Posted 1 month ago
Thank you so much for your amazing review Mr Alderson! We're thrilled to hear that you had a great experience with us. The Homeprotect Team
Posted 1 month ago
A great experience and help finding a great insurer for our Listed home, thanks!
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Posted 1 month ago
Thank you for the positive feedback, Peter! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Posted 1 month ago
Muhammad was very thorough and helpful making sure we had the correct cover in place and was certain to make sure I understood the exclusions which I really appreciate. Great customer experience.
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Posted 1 month ago
Your 5-star feedback made our day, Jodie! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 month ago
I am a new customer to Homeprotect, so far if their customer services people (like Yinka) are anything to go by, I am sure they will be good. I have disabilities after a stroke and now with Parkinson's, and they have been very helpful to go things with me and reducing the cost because they felt I was paying too much.
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Posted 1 month ago
Your 5-star feedback made our day! We're committed to continuing to exceed your expectations. We are glad we could help you.Thank you, The Homeprotect Team.
Posted 1 month ago
Customer service excellent a very competitive price pleased with the cover
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Posted 1 month ago
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 1 month ago
competitive easy to communicate attention to detail very professional
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Posted 1 month ago
That's what we like to hear, Dennis! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 month ago
5 stars based on ease of use applying for insurance for an unoccupied property. It was very easy and straightforward. Hopefully I’ll never need to make a claim but if I do, I hope it will be just as easy as applying in the first place.
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Posted 1 month ago
Your 5-star feedback made our day, Michelle! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 month ago
It was very easy to give all the details online. Insurance has just started so obviously not had any claim experience, but all good so far.
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Posted 1 month ago
Thank you so much for your amazing review, Mouette! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Posted 1 month ago
Easy to use site very competitive price kept well informed via email it appears to be an easy friendly site to access for all the information you would need
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Posted 1 month ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 month ago
Cost........ had no reason to claim (fingers crossed).
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Posted 1 month ago
Your 5-star feedback made our day, Sandra! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.
Posted 1 month ago
Very quick and easy to get sorted
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Posted 1 month ago
That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.
Posted 1 month ago
Homeprotect is rated 4.4 based on 2,945 reviews