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Homeprotect Reviews

4.4 Rating 2,951 Reviews
89 %
of reviewers recommend Homeprotect
4.4
Based on 2,951 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

Write Your review

Home insurance tailored to my job as a childminder ! Very reasonable rates. Would definitely recommend
Helpful Report
Posted 3 years ago
We strive to offer cover that others cant so it great to see we could do that for you! We do offer a refer a friend scheme, you can sign up here https://www.homeprotect.co.uk/refer-a-friend - once you've signed up you'll receive a unique referral link to share with your friends. When a friend purchases via your link you will both get a £25.00 voucher! Full terms can be found on the web page. Thanks, Angela at The HomeProtect Team.
Posted 3 years ago
I feel very safe and happy with Home Protect. The renewal process is very easy.
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Posted 3 years ago
We aim to please Jon! Thank you for your feedback. Angela at The HomeProtect Team.
Posted 3 years ago
good service
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Posted 3 years ago
Great to hear! Thanks for your 5 star review Lesley! Angel at The HomeProtect Team.
Posted 3 years ago
Excellent service. During a very stressful time (we were flooded) they made it so much easier by helping us fill in the paperwork correctly. Cannot fault them in any way
Helpful Report
Posted 3 years ago
We're always happy to help Irene! Sorry to hear you had to make a claim. Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Called up customer service today with some questions about my home protect policy. A nice lady I think her name was Rebecca was very helpful and friendly nothing was to much trouble she answered all the questions i had and I have always had a pleasant experience thus far with homeprotect. Will recommend
Helpful Report
Posted 3 years ago
We're delighted to see you had the pleasure of speaking with Rebecca! Ill be sure to ass your feedback on. Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Good price. Extremely helpful staff.
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Posted 3 years ago
We're always here to help! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Quick & easy to get a quote & customer service were very quick & helpful. Competitively priced insurance.
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Posted 3 years ago
That's what we like to hear! Thank you for your 5 star review. Have a lovely day. Angela at The HomeProtect Team.
Posted 3 years ago
Very friendly and quick response i would recommend.
Helpful Report
Posted 3 years ago
Great to hear Saima! We do offer a refer a friend scheme, you can sign up here https://www.homeprotect.co.uk/refer-a-friend - once you've signed up you'll receive a unique referral link to share with your friends. When a friend purchases via your link you will both get a £25.00 voucher! Full terms can be found on the web page. Thanks, Angela at The HomeProtect Team.
Posted 3 years ago
Well informed and obliging agent.
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Posted 3 years ago
We're always happy to help! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Cheap and easy apply:)
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Posted 3 years ago
We aim to please Edgaras! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
First time having home insurance and the process was extremely simple
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Posted 3 years ago
That's great to hear David! We're thrilled to have you join us. Angela at The HomeProtect Team.
Posted 3 years ago
Great value & service
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Posted 3 years ago
We strive to offer great service so its great to see you got just that! Thanks Angela at The HomeProtect Team.
Posted 3 years ago
Very easy and simple to do and renewal was even easier
Helpful Report
Posted 3 years ago
That's what we like to hear! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
They made it quite easy to cancel one policy and start another at my new address.
Helpful Report
Posted 3 years ago
We like to make things easy for you June! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Good insurance product for a holiday home - not every insurer will do that type. Competitive price at the time (through a price-comparison website). Happy to go ahead.
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Posted 3 years ago
We strive to offer cover that others cant and at a great price too! Thank you for your 5 star review Victoria! Angela at The HomeProtect Team.
Posted 3 years ago
The online application process was quick and easy. I got exactly the cover I needed at a reasonable price.
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Posted 3 years ago
That's what we like to hear Sam! Easy, quick and at a great price! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Customer service very good, explained all and we got the cover we wanted
Helpful Report
Posted 3 years ago
Web aim to please Meme! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Great value & service
Helpful Report
Posted 3 years ago
That's what we like to hear! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Renewal simple process and documents easy to access online. Not had to make a claim thankfully so can't comment on that.
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Posted 3 years ago
Fingers crossed you never have to make a claim! We're pleased your journey with us was smooth and easy. Thanks for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
2nd year with them so far so good
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Posted 3 years ago
We're delighted to have you back with us for another year! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Homeprotect is rated 4.4 based on 2,951 reviews