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Homeprotect Reviews

4.4 Rating 2,951 Reviews
89 %
of reviewers recommend Homeprotect
4.4
Based on 2,951 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

Write Your review

Great cover provided at a competitive price. Positive experience.
Helpful Report
Posted 3 years ago
We aim to please! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Clear & friendly service so far.
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Posted 3 years ago
Great to hear! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
easy access and was easy to buy the insurance. The clauses and conditions were explained well and were easy to understand. User friendly website
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Posted 3 years ago
We like to make your journey easy! Thank you for your 5 star feedback. Have a great weekend. Angela at The HomeProtect Team.
Posted 3 years ago
quick and easy to use and deal with. very competence could get cheaper anywhere will deal with again
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Posted 3 years ago
Great to hear! We aim to please! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Hi easy set up no hassle would recommend
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Posted 3 years ago
We like to make things easy for you John! Thank you for your 5 star review! Angela at The HomeProtect Team.
Posted 3 years ago
yes when every year renewal comes their premium is low
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Posted 3 years ago
We aim to please Pravin! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Very good service.
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Posted 3 years ago
Good to hear Shahe! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Price was great.Very easy to Compare prices.Absolutely Delighted
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Posted 3 years ago
That's what we like to hear! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Helpful staff with efficient and prompt service. Dealt with query as expected.
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Posted 3 years ago
Always happy to help! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
I am working abroad and need special insurance which allows the property to be vacant for more than 30 days. Their insurance policy allows this and their price is reasonable (no more expensive than my former insurance provider). Their service was quick and simple. Documents came electronically and everything worked fine. So far so good, I hope I never need to make a claim :)
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Posted 3 years ago
We aim to offer cover that others cant so its great to see we could do that for you Alex and at a great price too. Fingers crossed you never have to make a claim. Thank you for your 5 star feedback. Angela at The HomeProtect Team.
Posted 3 years ago
Quick efficient service with friendly professional staff
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Posted 3 years ago
We aim to please Nick! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
A New policy with Home Protect, it was a simple and efficient process. A minor hiccup when the policy didn’t arrive, however a quick phone call and the problem was resolved, the policy was emailed by return and of course the original policy they had posted arrived on the same day! I’m glad I no longer have to spend hours trying to get through to a call centre if I ever require assistance.
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Posted 3 years ago
Pleased we could help David! Thank you for your great feedback. Angela at The HomeProtect Team.
Posted 3 years ago
Decent price and policy and easy registration. Not had much interaction CS-wise as a new customer (not had to make a claim) but pleased so far.
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Posted 3 years ago
Fingers crossed you never have to make a claim! Thank you for your great feedback. Angela at The HomeProtect Team.
Posted 3 years ago
Renewal easy, minor price rise.
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Posted 3 years ago
Great to hear! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Really efficient service and competitive pricing.
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Posted 3 years ago
Pleased we could offer you a 5 star service! Thank you for your feedback. Angela at The HomeProtect Team.
Posted 3 years ago
Very easy process to renew with clear communication.
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Posted 3 years ago
We like to make things easy and clear for you! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Excellent service. My claim was sorted out very quickly and easily.
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Posted 3 years ago
Sorry to hear you had to make a claim! We like to take the stress away from you so its great to see we did just that for you. Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Able to offer me a policy despite the fact I do home exchages which most UK insurers seem to have no concept off!
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Posted 3 years ago
We strive to offer cover that others cant so its great to see we could do that for you Liz! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Very easy to set up and competitive rates. Dont know about customer service subsequently and hopefully wont need to!
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Posted 3 years ago
We do like to make things easy for you William! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
So far so good, easy to use
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Posted 3 years ago
Great to hear Scott! Thank you for your 5 star review. Angela at The HomeProtect Team.
Posted 3 years ago
Homeprotect is rated 4.4 based on 2,951 reviews