Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George, New Malden
Rating: 4.47

4.5 Rating 3,791 Reviews

90 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.5

Based on 3,791 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful staff and informative”

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Posted 5 years ago

We pride ourselves on the service we provide, so it's wonderful to read your review. Zoe from the HomeProtect Team

Posted 5 years ago

“The renewal process was simple. With easy too understand wording explaining any changes to my policy.”

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Posted 5 years ago

Delighted to have you as a customer Jason, and glad our level of service on your renewal was five star for you. Zoe from the HomeProtect Team

Posted 5 years ago

“I've been a customer for many years. I find the service and cost very reasonable. Call's are always answered promptly and each person I have spoken to is very helpful. Deborah”

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Posted 5 years ago

Glad we could tick all the boxes for you Deborah. Zoe from the HomeProtect Team

Posted 5 years ago

“Good service and telephone calls are answered and dealt with promptly”

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Posted 5 years ago

We pride ourselves on the service we provide, so it's wonderful to read that you've had a great experience with us. Zoe from the HomeProtect Team

Posted 5 years ago

“Swift response from agent when having to amend details of policy”

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Posted 5 years ago

We aim to please Rory! It's wonderful to hear you had such a swift response while making an amendment. Zoe from the HomeProtect Team

Posted 5 years ago

“Great service”

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Posted 5 years ago

Thank you for your positive review. Zoe from the HomeProtect Team

Posted 5 years ago

“Renewing my policy was not as hard as I thought it would be. Called the company and checked everything was ok and renewed. Reasonable price and good service.”

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Posted 5 years ago

We aim to please! Glad we could take the hassle out of insurance for you Shareet. Zoe from the HomeProtect Team

Posted 5 years ago

“The price was very competitive to what I was expecting”

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Posted 5 years ago

Glad we could be so competitive for you - that's great to hear. Zoe from the HomeProtect Team

Posted 5 years ago

“İt was simple to arrenge. Prize is reasonable.”

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Posted 5 years ago

Nice and simple - just as it should be! Thank you for the positive review. Zoe from the HomeProtect Team

Posted 5 years ago

“I’ve been a customer for several years now, the renewal price is competitive annually and renewals are always simple and automatic if requested at the start. Fortunately not had to claim so can’t comment on that service but price and renewal is spot on!”

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Posted 5 years ago

Thanks for choosing us again and again! We really value your loyalty Graham! The HomeProtect Team

Posted 5 years ago

“It’s price is affordable and quick service.”

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Posted 5 years ago

Thanks for the great review! We're glad we were able to provide you an efficient service and an affordable price! The HomeProtect Team

Posted 5 years ago

An efficient service at an affordable price! That's great feedback! The HomeProtect Team

Posted 5 years ago

“The price was the best for what I wanted, I was able to setup direct debit easily, I received confirmation promptly to my email. Excellent service online.”

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Posted 5 years ago

Excellent service and the best price- yes that's us! Thanks for the great feedback! The HomeProtect Team

Posted 5 years ago

“Excellent service with no issues”

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Posted 5 years ago

This is great to hear! We pride ourselves on the service we give to our customers, and I'm so pleased that you've found us to be excellent. Zoe from the HomeProtect Team

Posted 5 years ago

“First time with HomeProtect ... obtaining a quote and subsequent insurance was smooth and effortless. The compulsory excesses are high, which I understand, but that took one star off for me!”

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Posted 5 years ago

It's a shame that we couldn't get the full five stars, but it's great to hear that we could provide you with a smooth and effortless experience. Zoe from the HomeProtect Team

Posted 5 years ago

“Have not yet had reason to contact Home Protect. I feel confident that when I need help I will not encounter any difficulties and long delays. Home Protect I have put my trust in you!”

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Posted 5 years ago

Fingers crossed you never need to make a claim but thank you for putting your trust in us to be there should we ever be needed. Zoe from the HomeProtect Team

Posted 5 years ago

“Great service and great value for money - Even on our renewal the price remained very attractive without huge inflations - really happy with the service, no need to shop around.”

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Posted 5 years ago

That's what we like to hear! Glad we provided you with a great service at a great price. Thank you for sticking with us for another year. Zoe from the HomeProtect Team

Posted 5 years ago

“A realistic quote and straight forward application process. I have not had to make a claim as yet.”

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Posted 5 years ago

Glad we could take the hassle out of insurance for you Lynda. Zoe from the HomeProtect Team

Posted 5 years ago

“You were cheaper than my previous insurance company you are quick and easy to use I gave 4 stars as I emailed you to post a hard copy of my policy and never got it or any response”

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Posted 5 years ago

Good news that we could provide you with a competitive policy. But I am sorry to hear you didn't receive your hard copy of the paperwork. If you could please email me your policy number I will make sure this is sent out to you. Email: email.service@homeprotect.co.uk Zoe from the HomeProtect Team

Posted 5 years ago

“Had to make a claim and it all went through and got sorted. No complaints”

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Posted 5 years ago

Sorry to hear you had to make a claim, but I'm pleased we were able to help get it sorted for you. Zoe from the HomeProtect Team

Posted 5 years ago

“It is a reasonable price for the service provided. My plan did increase on the renewal date but not by a massive amount.”

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Posted 5 years ago

Thank you for sticking with us for another year, we really do value our customers loyalty. Zoe from the HomeProtect Team

Posted 5 years ago

Homeprotect is rated 4.5 based on 3,791 reviews