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Homeprotect Reviews

4.4 Rating 3,301 Reviews
89 %
of reviewers recommend Homeprotect
4.4
Based on 3,301 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

Good information and advice provided by the staff.
Helpful Report
Posted 5 years ago
Responded appropriately and quickly to my questions.
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Posted 5 years ago
Fantastic customer service when taking out the policy. Very thorough when checking all details (at my request)
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Posted 5 years ago
Very easy to choose and buy the insurance and a lovely tone of letter about the impact of Covid 19 on the insurance policy.
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Posted 5 years ago
the website was very easy to navigate as was the policy information
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Posted 5 years ago
Looked at the comparison websites and HomeProtect seemed to be the best option for me.
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Posted 5 years ago
Really happy with what was offered and for the price it was offered at, easy to deal with and the customer service team members I spoke to were very friendly and helpful. The lady I spoke to was working from home due to covid-19 so had a slight delay with her system which is understandable given the circumstances and she was very professional and courteous
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Posted 5 years ago
Competitive price and easy to take out. Good service
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Posted 5 years ago
Staff are always very helpful.
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Posted 5 years ago
So far, so good ... competitive price for the same cover.
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Posted 5 years ago
Your phone service was excellent, and help me with my questions
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Posted 5 years ago
Customer service was very good. I had some questions re content insurance and the advisor was very patient. Home protect gave a much better quote than other insurance companies.
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Posted 5 years ago
Excellent service, renewed my home insurance smoothly and with a discount even in this current trying times
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Posted 5 years ago
Really good and helpful staff. Renewal was easy. My only problem is that the premium went up nearly 25% even if I have never claimed.
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Posted 5 years ago
They had the best policy to suit our needs. The forms on line were easy to fill in.
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Posted 5 years ago
Excellent service does what it says on the tin, provided the information I needed to take out the insurance
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Posted 5 years ago
Easy to use website with competitive pricing.
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Posted 5 years ago
Very good service, automatic renewal was simple and competitive. Overall 5 star. Very pleased
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Posted 5 years ago
Arranging a new home insurance policy with HomeProtect online, was so quick and easy and a great price.
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Posted 5 years ago
renewal was fast and easy at a time when im very busy. pleased with the service
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Posted 5 years ago
Homeprotect is rated 4.4 based on 3,301 reviews