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Homeprotect Reviews

4.4 Rating 3,396 Reviews
89 %
of reviewers recommend Homeprotect
4.4
Based on 3,396 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

As a first time buyer, the thought of purchasing home insurance was quite daunting! However, it was relatively straight forward and laid out clearly on the website. One thing I did struggle with was providing some of the specific details (eg types of locks on all the outside doors, window locks etc!) As I hadn't yet moved into my new home but was required to sort home insirance before moving in this was tricky and a bit of guess work at times!
Helpful Report
(Home Insurance) - Posted 10 years ago
Good value
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(Home Insurance) - Posted 10 years ago
Easy online site.
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(Home Insurance) - Posted 10 years ago
Simple and easy to understand and a fair price
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(Home Insurance) - Posted 10 years ago
Good, nicely laid out page with all the relevant information. Competetive prices and some good customer feedback.
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(Home Insurance) - Posted 10 years ago
I found the service easy to understand, the process not too overwhelming, at a time when moving home, providing building insurance online backed by telephone and Emil was useful and straightforward.
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(Home Insurance) - Posted 10 years ago
very good value and easy to get cover online. Very happy with service.
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(Home Insurance) - Posted 10 years ago
Very clear information on web site and easy to apply. Good value.
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(Home Insurance) - Posted 10 years ago
very good web site easy to use and in plain english
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(Home Insurance) - Posted 10 years ago
Sees ok so far....
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(Home Insurance) - Posted 10 years ago
Very happy with my product. Smooth & very simple process.
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(Home Insurance) - Posted 10 years ago
Excellent service will definitely recommend thank you.
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(Home Insurance) - Posted 10 years ago
All good so far but haven't made a claim so can't comment on this most important of attributes.
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(Home Insurance) - Posted 10 years ago
Found the site the cheapest and easiest out of all the others.
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(Home Insurance) - Posted 10 years ago
Getting a policy was very easy. Staff were always polite and helpful
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(Home Insurance) - Posted 10 years ago
good price for axa insurance
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(Home Insurance) - Posted 10 years ago
I have to say I had a query with the house alarm clause and this was answered quickly and efficiently. I would definitely recommend your company to my friends and family.
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(Home Insurance) - Posted 10 years ago
very easy to acess prompt paperwork and emails recieved good competative prices
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(Home Insurance) - Posted 10 years ago
Brilliant - ask to speak to the man I dealt with personally -Home Protect 0330 660 1000 ask for Daniel - excellent price and service - saved over £900 a year. Ours is a non standard Grade II listed building and he took a great deal of time and research to find the best deal. Tried several other companies - either not interested,too expensive (up to £1300 a year !!) or promised call back and nothing happened. Fully recommend their service.
Helpful Report
(Home Insurance) - Posted 10 years ago
The on line site was easy to use - I spoke to some one in the call centre re clarifying some issue then chose to go ahead - but it was a bit painful and unnecessary to have ALL my answers read over again to me!
Helpful Report
(Home Insurance) - Posted 10 years ago
Homeprotect is rated 4.4 based on 3,396 reviews