Homeprotect Reviews

Name: Homeprotect
Address: CI Tower, St George’s Square, New Malden
Rating: 4.41

4.4 Rating 2,949 Reviews

89 %

of reviewers recommend Homeprotect

Company Reviews

Metrics

Info

4.4

Based on 2,949 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George’s Square
New Malden
KT3 4HG

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Homeprotect 5 star review on 21st December 2021

Karen P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As I've gotten older I naturally worry more about how I'd replace things should something happen. I was quite confused about home insurance and didn't really know where to start but you made it really easy. Now I'm protected my mind is at ease and I van relax a bit more.”

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Posted 6 months ago

Your 5-star feedback made our day Tracey! We're committed to continuing to exceed your expectations. Thank you, The Homeprotect Team.

Posted 6 months ago

“All good great service !!!”

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Posted 6 months ago

Thank you so much for your amazing review Stan! The Homeprotect Team

Posted 6 months ago

“Very straightforward and best value”

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Posted 6 months ago

We’re glad you had a good experience with us Mike! Thank you for your 5 star review. The Homeprotect Team.

Posted 6 months ago

“Easy continuation of my policy,I have never made a claim but feel confident that it would be handled professionally”

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Posted 6 months ago

We’re delighted to see your 5-star review Ginny! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 6 months ago

“Hopefully don’t have to make a claim but service very good , Iain.”

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Posted 7 months ago

Thank you for the positive feedback Iain! We're committed to continuing to exceed your expectations. The Homeprotect Team.

Posted 6 months ago

“Easy to organise and a great price”

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Posted 7 months ago

Thank you so much for your amazing review! The Homeprotect Team

Posted 7 months ago

“Very clear and detailed knowledge from the customer service member of staff that helped me. Made a daunting experience a good one thank you”

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Posted 7 months ago

We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.

Posted 7 months ago

“Simple easy sign up process. Great price. Hopefully don't need to claim but will update if so”

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Posted 7 months ago

Thank you so much for your amazing review Brent! We're thrilled to hear that you had a great experience with us. The Homeprotect Team

Posted 7 months ago

“The cover I needed is provided at a reasonable cost. The renewal process was receiving an email, checking the details and if everything was OK, doing nothing else. Simple as that.”

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Posted 8 months ago

Great to see we could do that for you Martin! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 8 months ago

“Just renewed our home and contence insurance and are very happy with the service the person on the other end of the phone was very helpful also the cost was very competitive would highly recommend homeprotect to friends and family”

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Posted 8 months ago

Great to hear we could help you Peter! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 8 months ago

“Good competitive price. Nice products.”

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Posted 8 months ago

We strive to offer cover that others can't, so it's great to see we could do that for you! Thank you for your 5 star review. The Homeprotect Team.

Posted 8 months ago

“Excellent helpful service sorting out my insurance needs a vacant, deceased estate property”

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Posted 8 months ago

Great to hear we could help you! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 8 months ago

“Renewed with Homeprotect again this year. Ahead of my renewal date I checked on comparison sites to get any idea of the likely cost as everything I had read said prices had increased, and they had, a lot. I was pleasantly surprised that my renewal price had only increased by a few pounds meaning that I could renew safe in the knowledge that I was able to protect my home as I would wish to and that it is still affordable which is so important when everything thing is so expensive. It is important to have your home and belongings properly protected insurance can sometimes be what people cut back on and can have devastating consequences Well done Homeprotect for helping people to do this in these ongoing difficult times”

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Posted 8 months ago

We strive to offer cover that others can't, so it's great to see we could do that for you again Helen! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 8 months ago

“Every aspect of purchase was straightforward”

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Posted 9 months ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 8 months ago

“At a time of increasing insurance premiums we were delighted to get a lower renewal quote than last year - obviously we have accepted it!”

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Posted 9 months ago

We strive to offer cover that others can't, so it's great to see we could do that for you Steve! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 9 months ago

“Excellent company to deal with if you own a period property.”

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Posted 9 months ago

That's what we like to hear! Thank you for your 5 star review. The Homeprotect Team.

Posted 9 months ago

“I found the whole customer experience a very pleasant one. Easy to complete my application, to obtain very competitive quote, accept quote and to pay.”

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Posted 9 months ago

That's what we like to hear Ray! Thank you for your 5 star review. The Homeprotect Team.

Posted 9 months ago

“Thank you for sending my docs to me in the post also when I phoned I found the staff member helpful and friendly. Thanks Marie Marie Adams”

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Posted 10 months ago

Great to hear we could help you Marie! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 10 months ago

“excellent service in terms of pricing and courtesy.”

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Posted 10 months ago

Great to hear we could help you Sina! Thank you for your 5 star feedback. The Homeprotect Team.

Posted 10 months ago

“I have been a loyal customer for many years and every year Homeprotect price matches any other quotes. Staff are very friendly and helpful. I would definitely recommend the company to friends.”

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Posted 10 months ago

We are always happy to help Fazi! Thank you for your feedback. The Homeprotect Team.

Posted 10 months ago

Homeprotect is rated 4.4 based on 2,949 reviews