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Homeprotect Reviews

4.4 Rating 3,301 Reviews
89 %
of reviewers recommend Homeprotect
4.4
Based on 3,301 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Homeprotect Reviews

About Homeprotect:

We specialise in non-standard insurance
We cover unoccupied homes, listed properties, properties with a history of flood or subsidence, holiday homes, second homes, landlords, people who have had past financial difficulties or convictions, larger homes with more than 6 bedrooms, homes which have lodgers or are on AirBnB and many more!

We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.

Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.

5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.

Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, as standard.

24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.

What we don’t cover
We also think it’s important to be clear on what we don’t cover. Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet https://www.homeprotect.co.uk/policy-booklet

Visit Website

Phone:

0330 660 1000

Email:

marketing@homeprotect.co.uk

Location:

CI Tower, St George
New Malden
KT3 4HG

Write Your review

Easy to set up. Pleasant staff, and a speedy process to get covered. Website needs work though.
Helpful Report
Posted 6 years ago
Good level of cover and very reasonable premium. Easy to set up online.Have not had to use customer service or claims. Hopefully won’t ever have to, but good to know I have an excellent all round building and contents insurance cover, should I need it in the future.
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Posted 6 years ago
Did everything via comparison to website all seemed to go well,made my final payment then noticed an error. I called home project up and managed to speak to one of their representatives John Charles. I explained what had happened and he resolved the situation, had to wait for a days just confirmed that it had been correctly sorted and receive an email to back that up. The problem was I had been put on a monthly payment plan for my insurance but I always pay the premium in full at the beginning of the policy. Let's see what happens on the 24th of the 10th 2019 hopefully no payments go through on my direct debit.
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Posted 6 years ago
Very easy navigation upon applying. Confirmation email came through straight away. Good.
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Posted 6 years ago
Good competitive price easy to set up. If I need to claim, I hope the process will be as good as the purchase.
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Posted 6 years ago
Really impressed with the rate of cover for homes with an AirBnB guest room. Finding adequate cover elsewhere was difficult.
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Posted 6 years ago
Competitive price
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Posted 6 years ago
Easy to acquire
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Posted 6 years ago
I love buying insurance
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Posted 6 years ago
Quick and easy
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Posted 6 years ago
Your price is very good for our household ... better compared to other companies and covers all of our needs. It’s good value for money.
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Posted 6 years ago
Simple transaction, better value than other policies with the house history
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Posted 6 years ago
Very easy to set up online, I am very pleased with the service I received.
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Posted 6 years ago
Reasonable price. Good response to an online query, not had to have any further contact as no issues or claim. Direct debit taken each month as expected.
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Posted 6 years ago
Easy to set up the insurance policy and efficient customer services. Haven’t had to make a claim so I can’t comment on that.
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Posted 6 years ago
This insurance was for a holiday home. Filling in the online form was a bit tedious but no worse than others price was ok
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Posted 6 years ago
Easy renewal and competitive price. Luckily not had to make a claim so can’t comment on claims processing.
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Posted 6 years ago
I didn’t try customer service neither refunds so, not sure yet.
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Posted 6 years ago
easy to complete documentation, and competitive pricing, although final price was more than quoted on the compare the market site.
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Posted 6 years ago
Easy to complete application and competitive pricing.
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Posted 6 years ago
Homeprotect is rated 4.4 based on 3,301 reviews