Grove & Dean Private Clients Reviews

Name: Grove & Dean Private Clients
Address: Grove & Dean Private Clients, 7 Station Lane, Hornchurch, Essex
Rating: 4.66

4.7 Rating 2,513 Reviews

92 %

of reviewers recommend Grove & Dean Private Clients

Company Reviews

Metrics

4.7

Based on 2,513 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Read Grove & Dean Private Clients Reviews

Grove & Dean Private Clients 5 star review on 14th April 2025

David Wright

Grove & Dean Private Clients 5 star review on 13th April 2025

Anonymous

Grove & Dean Private Clients 5 star review on 11th April 2025

David Bettison

Grove & Dean Private Clients 5 star review on 1st April 2025

Stephen Dell Stephen Dell

Grove & Dean Private Clients 5 star review on 2nd January 2025

George Nayler

Grove & Dean Private Clients 5 star review on 23rd August 2024

John Richardson John Richardson

Grove & Dean Private Clients 5 star review on 15th July 2024

Jonathan Drummond Jonathan Drummond

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gave me a sensable price, with a friendly manner.”

Helpful Report

Posted 7 months ago

Hi Alexander, Thank you for your kind words and the 4-star review! We're glad to hear you found our pricing sensible and our team friendly. Your feedback means a lot to us and encourages us to continue providing excellent service. Kind Regards, Jon Grove & Dean

Posted 7 months ago

“Excellent service and price's,”

Helpful Report

Posted 7 months ago

Hi Raymond, Thank you for your fantastic 4-star review! We're delighted to hear that you found our service excellent and the prices appealing. Your feedback is truly appreciated, and we’re here to assist you whenever you need us. Kind Regards, Emily Grove & Dean

Posted 7 months ago

“Very helpful and a very good price also, will use again”

Helpful Report

Posted 7 months ago

Hi, Thank you for your positive 4-star review! We're glad to hear that you found our service helpful and the pricing to be very good. Your feedback means a lot to us, and we look forward to assisting you again in the future! Best wishes, Emily Grove & Dean

Posted 7 months ago

“Didn't know about the automatic renewal,but at least you got a better deal for me than LV but still £125 more than last year try and get it cheaper for me next year A N Coaker.”

Helpful Report

Posted 7 months ago

Hi, Thank you for your 4-star review! We appreciate your feedback regarding the automatic renewal and are glad to hear you received a better deal compared to your previous provider. We understand the importance of keeping costs down, and we’ll strive to find you an even more competitive rate for next year. Thank you for choosing Grove & Dean, and we look forward to serving you again soon! Best wishes, Molly Grove & Dean

Posted 7 months ago

“Pleased with my dealings thus far, have yet to make a claim and test them that way.”

Helpful Report

Posted 8 months ago

Hi, Thank you for your positive 4-star review! We're glad to hear you’ve had a pleasing experience with us so far. We appreciate your patience as you await the opportunity to test our service through a claim, and we’re here to assist you whenever that time comes. Your feedback is important to us! Best wishes, Molly Grove & Dean

Posted 7 months ago

“It is nice to deal with a person, instead of struggling with a computer.”

Helpful Report

Posted 8 months ago

Hi William, Thank you for your great 4-star review! We're thrilled to hear that you appreciated the personal touch in our service. We believe that connecting with our clients directly is key to providing the best support possible. Your feedback is greatly valued, and we hope to assist you again soon. Best wishes, Molly Grove & Dean

Posted 8 months ago

“The policy i purchased suited myself it was also just what I needed thanks.👍”

Helpful Report

Posted 8 months ago

Hi, Thank you for your wonderful 4-star review! We're really glad to hear that the policy you purchased suited your needs perfectly. Your satisfaction is important to us, and we hope to continue providing great service in the future. Best regards, Molly Grove & Dean

Posted 8 months ago

“Quite helpful”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for taking the time to rate Grove & Dean Private Clients with four stars. We truly appreciate your feedback and support. Kind regards, Molly Grove & Dean

Posted 8 months ago

“bit upset that i arranged for the new owner of my mg to insure via yourselves you still charged me for my refund”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for taking the time to leave us a fantastic 4-star rating for Grove & Dean Private Clients. We truly appreciate your support and loyalty as our valued customer. Kind regards, Molly Grove & Dean

Posted 8 months ago

“Very good service thank you”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for taking the time to rate Grove & Dean Private Clients with four stars. We sincerely appreciate your feedback. We are delighted to hear that we were able to provide you with excellent service. Our team strives to deliver the best solutions and support to our valued clients. Kind regards, Molly Grove & Dean

Posted 8 months ago

“Okay . Everything seems fine.”

Helpful Report

Posted 8 months ago

Hi, Thank you so much for taking the time to rate Grove & Dean Private Clients with 4 stars! We truly appreciate your feedback and are delighted to know that everything seems fine with our services. Kind regards, Molly Grove & Dean

Posted 8 months ago

“Other than getting quote and paying have no experience of Grove and Dean. Quote lower than some. Tracker supplied seems a good idea . No claim experience and hope I don’t . An email to me when the policy started would have been a nice reminder as I’d done everything a couple of weeks earlier.”

Helpful Report

Posted 8 months ago

Hi, Thank you for taking the time to review Grove & Dean Private Clients and for awarding us a 4-star rating! We greatly appreciate your feedback. We're delighted to hear that you found our quote lower than some, and we're glad you like the idea of the tracker supplied. Kind regards, Molly Grove & Dean

Posted 8 months ago

“professional hassle free at reasonable rates. My insurance was exactly what I wanted.”

Helpful Report

Posted 8 months ago

Hi, Thank you for your fantastic 4-star rating of Grove & Dean Private Clients! We greatly appreciate your feedback and are glad to hear that we were able to meet your expectations. Kind regards, Molly Grove & Dean

Posted 8 months ago

“Their app is better than I thought it might be”

Helpful Report

Posted 9 months ago

Hi, Thank you so much for taking the time to rate Grove & Dean Private Clients with 4 stars! We truly appreciate your feedback and are thrilled to hear that you found our app to be better than expected. Kind regards, Molly Grove & Dean

Posted 9 months ago

“Easy to deal with and helpful as well”

Helpful Report

Posted 9 months ago

Hi, Thank you so much for taking the time to rate Grove & Dean Private Clients with four stars. We greatly appreciate your feedback and are delighted to hear about your positive experience with our team. Kind regards, Molly Grove & Dean

Posted 9 months ago

“Only had this insurance for a week or so. Given 4 * on the experience of obtaining the cover. Hopefully I will have no need to rate on the claims side! I find insurance an absolute pain in the you know what and dread the process every year as it usually takes up a whole day and I end up with a headache. The Grove & Dean staff were very helpful and patient in explaining what the questions actually meant and gave a decent (still costly but aren't they all?) quote. Happy so far 🙂”

Helpful Report

Posted 9 months ago

Hi, Thank you for taking the time to rate Grove & Dean Private Clients with 4 stars. We appreciate your positive feedback on your experience in obtaining cover. We understand that insurance can be a tedious process and we are glad to hear that our staff was helpful and patient in explaining the questions to you. Kind regards, Molly Grove & Dean

Posted 9 months ago

“Very good Grove &Dean.”

Helpful Report

Posted 9 months ago

Hi, Thank you for taking the time to leave us a 4-star rating for Grove & Dean Private Clients. We are thrilled to hear that you had a positive experience with us. Kind regards, Molly Grove & Dean

Posted 9 months ago

“Always nice to speak to a human being if you need to.”

Helpful Report

Posted 9 months ago

Hi, Thank you so much for taking the time to leave us your wonderful four-star rating for Grove & Dean Private Clients. We greatly appreciate your positive feedback and are thrilled to know that you had a satisfying experience with our services. Kind regards, Molly Grove & Dean

Posted 9 months ago

“very good ins but you dont look after people that stops with you no discount for not claiming in that year would be incentive to keep with you and stop having to look around for cheaper ins.”

Helpful Report

Posted 9 months ago

Hi, Thank you so much for your generous four-star rating for Grove & Dean Private Clients. Your feedback is appreciated and we can confirm your comments have been taken into account for review. Kind regards, Molly Grove & Dean

Posted 9 months ago

“Good service”

Helpful Report

Posted 9 months ago

Hi, Thank you for taking the time to rate Grove & Dean Private Clients with four stars. We appreciate your feedback and are glad to hear that you experienced good service with us. Kind regards, Molly Grove & Dean

Posted 9 months ago

Grove & Dean Private Clients is rated 4.7 based on 2,513 reviews