Gazeboshop Reviews

Name: Gazeboshop
Address: Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Banbury
Rating: 4.62

4.6 Rating 799 Reviews

90 %

of reviewers recommend Gazeboshop

Company Reviews

Metrics

4.6

Based on 799 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Gazeboshop 5 star review on 3rd July 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy ordering. Prompt dispatch. Extraordinarily efficient carrier.”

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Posted 1 year ago

“Beware; sadly the company believe that it is quite alright to misrepresent the products they sell. Buy a gazebo with a bag and don't expect the bag to fit the gazebo, it's likely to be different in every dimension. Speak to them about it and they couldn't care less. They'll just tell you it's a storage bag (so what are the handles for?) and so they are under no obligation to supply one that fits.”

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Posted 1 year ago

Hi, Thank you for your feedback. To clarify; Yes, all of our pop up gazebos are supplied with a drop over gazebo storage bag when first purchased. The bag supplied is designed to protect the gazebo frame and canopy during storage and/or transportation. The bag is purposefully shorter than the overall height of the collapsed gazebo (as seen in photos on the product page) to aid with transportation as many of our customers choose to stand their gazebos upright/vertically during transit. The bag allows for the unit to be packed away without it being laid on the floor – particularly helpful in wet weather or when the gazebo unit has been erected on a muddy site. We do sell a robust, heavy duty wheeled gazebo bag – this is available to purchase if you eventually look to upgrade. Regards, Sam (Gazeboshop)

Posted 1 year ago

“We have been very impressed with both products and service from Gazeboshop, and we always get positive comments on out stall at festivals. Easy to design your own and their service is spot on, highly recommended.”

Gazeboshop 5 star review on 13th September 2023

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Posted 1 year ago

“I have to say after having used Galatent for many many years, I looked at The gazeboshop after seeing an advert on facebook (popped up as was searching gazebos online no doubt?). originally the gazebo I wanted was not in stock and needed it for an event, I was then looking at going back to Galatent. Then!I saw the large 50mm 4m x 8m popup and thought.....um..... do I? don't I? I dropped the payment on it and it didnt arrive on the day expected :( so! I called up and spoke with a lovely young lady on the phone, she went away and came back a little while later to say it had been delayed but would arrive that day. It arrived later that day and boy is this thing big and heavy! VERY IMPRESSED with the quality of the gazebo and service. Will be purchasing more soon and taking advantage of the printing service for the next one.”

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Posted 1 year ago

“Very good product will buy again”

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Posted 1 year ago

“Pattingham Vineyard here 😀 the guys at Gazeboshop have been great, we ordered a 3n x 3 m gazebo with lots of printing on sides and roof. The graphics were great and they were very fast. We also bought a massive 12 m x 12 m Stretch Tent. This has been great for hippy happy wine tasting event throughout this summer. Kept us out of the rain 😀 and sun. Well done Gazebo shop. Check our pictures out on Instagram or www. Pattingham vineyard.Co.Uk”

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Posted 2 years ago

“Excellent service and product. We purchased a 3mx3m gazebo for use at the agricultural events we attend. It's sturdy and comes with all the health and safety information needed to pass onto event organisers for H&S considerations. The communication from Ashleigh was prompt and accurate.”

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Posted 2 years ago

“This is the second gazebo we have ordered from Gazeboshop now (the first one being ordered back in 2017). Great service and quick turn around from the team. Also a massive help that they still had the original artwork on file from our previous order 6 years ago - meaning we didn't have to redesign the artwork again! We did have an issue with the folding table that we ordered, this was cracked / damaged in transit by the courier. However, Gazeboshop sent us a replacement the following day and collected the damaged item. Well handled by their team for an issue that was out of their control! Would highly recommend these if you need a custom Gazebo for your business.”

Gazeboshop 5 star review on 15th June 2023

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Posted 2 years ago

“Just to be transparent with future customer, I got some issue on the delivery service that being served. I made an order a couple of hours before the cut-off time (13:00PM) to utilised next-working day delivery but it won't fulfils the delivery policy and advertising. Therefore, delivery charges are completely ripe-off from customer point of view.”

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Posted 2 years ago

Hello, Thank you for your feedback. We take customer satisfaction very seriously at Gazeboshop and strive to provide our customers with the best possible products and level of service we can. As my colleague has already explained, your order was dispatched from our warehouse the same day, unfortunately all courier services have been overwhelmed and under exceptional pressure this week due to the loss of a major UK courier firm. On occasion next working day deliveries aren’t always possible (due to external factors) and this is covered in our delivery and returns policy (*next working day deliveries are not guaranteed). Once again we are very sorry for the delay in delivering your order. Kind regards, Sam (Gazeboshop)

Posted 2 years ago

“Excellent product and superb customer service would 100% use again”

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Posted 2 years ago

“The Gazebo's we purchased for our rugby club are super quality, the branding was excellent and the service we received from Gazeboshop was great. We are now in the throws of purchasing some more Gazebo's! Somerton RFC”

Gazeboshop 5 star review on 30th May 2023

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Posted 2 years ago

“Great product and fantastic service. Highly recommend.”

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Posted 2 years ago

“We were concerned about ordering a Bongo tent as we had no experience of erecting these sorts of structures. However, Seb was amazing and talked me through it, advising me on the best tent and accessories to buy. The instructions that he sent through were really clear and helpful too. When we identified there was a part missing, Seb responded immediately, sending the missing parts within a couple of days. The Bongo tent is an amazing structure and has already been able to withstand 2 gales and a bunch of young people hanging off if!!”

Gazeboshop 5 star review on 27th April 2023

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Posted 2 years ago

“Good advice, prompt service, reasonable price Can't say how good the tent is yet as I haven't put it up.”

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Posted 2 years ago

“Excellent service, great professional support and very proactive in resolving issues beyond their control.”

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Posted 2 years ago

“Excellent service! I got in touch with Gazeboshop on the hunt for a new stretch tent. Seb was very helpful and patient whilst I decided exactly what product to go for. Lots of questions and indecision from my end but nothing was ever too much trouble =. We have yet to use this new stretch tent but judging by the overall experience with Seb during the enquiry process, I am sure the product will be excellent!”

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Posted 2 years ago

“Really pleased with my purchase of the heavy duty 3m x 3m gazeboo. It is strong , sturdy and the custom printing is just what I was wanting. really stands out in the crowd I think Thanks folks Nigel”

Gazeboshop 5 star review on 25th March 2023

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Posted 2 years ago

“fast effective delivered on time and as stated”

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Posted 2 years ago

“Super efficient service and delivery, great product we are really pleased with it. Easy to put up, fab quality and got lots of comments at our first event!”

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Posted 2 years ago

“Very sturdy, durable, professional looking gazebo. Easy to put up and pack away. There is a good choice of products with competitive pricing, the ordering process was simple and communication and delivery were quick.”

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Posted 2 years ago

Gazeboshop is rated 4.6 based on 799 reviews