Gazeboshop Reviews

Name: Gazeboshop
Address: Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Banbury
Rating: 4.62

4.6 Rating 889 Reviews

90 %

of reviewers recommend Gazeboshop

Company Reviews

Metrics

4.6

Based on 889 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Gazeboshop 5 star review on 2nd September 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy and straightforward to put up and take down. Very sturdy and will clearly give us many years of great service. Dried out the walls and roof and was able to pack them away into the original bag without issue so it all very neat between events.”

Helpful Report

Posted 3 days ago

Hi Julie, Thank you for taking the time to share your feedback. We’re thrilled you’re happy with the ease of setup, sturdiness, and storage bags. We look forward to assisting you again for many more events. Kind regards, Sam

Posted 2 days ago

“excellent service”

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Posted 5 days ago

Hi Barry, Thank you for taking the time to leave your feedback. We’re so glad you’re happy with our service. Kind regards, Sam

Posted 2 days ago

“Brilliant product, and great customer service too. Will be using again in the future. Thanks”

Helpful Report

Posted 1 week ago

Hi Ben, Thank you for taking the time to share your fantastic feedback. We’re thrilled you’re happy with the product and our service, and we look forward to assisting you again in the future. Kind regards, Sam

Posted 5 days ago

“I can't thank the staff enough for their kind and compassionate help in ordering my. Ew canopy, first class service. The quality of the canopy is excellent. Thank you so much from one very happy customer. Won't hesitate to purchase again.”

Helpful Report

Posted 2 weeks ago

Hi William, Thank you for your wonderful review and kind words. We’re thrilled you’re happy with the canopy and our service. We appreciate your support and look forward to helping you again in the future. Kind regards, Sam

Posted 5 days ago

“Been buying my Gazeebo’s and accessories from these Guys for years easy to deal with prompt delivery and very good products”

Helpful Report

Posted 2 weeks ago

Hi Sean, Thank you for your kind review and for (years) of support! We’re thrilled you’re happy with our gazebos, accessories, and prompt delivery. If you ever need anything else, just let us know. Kind regards, Sam

Posted 2 weeks ago

“Short and sweet.....amazing”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your short and sweet review! We’re thrilled you found it amazing. If you ever need anything else, just let us know. Kind regards, Sam

Posted 2 weeks ago

“Excellent products and very prompt service.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for your excellent review! We’re thrilled you’re happy with our products and prompt service. If you need anything else, just let us know. Kind regards, Sam

Posted 2 weeks ago

“Always a great service from these guys.”

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Posted 3 weeks ago

Hi Peter, Thank you for your kind review and for your continued support! We’re thrilled you always receive great service from us. If you ever need anything else, just let us know. Kind regards, Sam

Posted 2 weeks ago

“I've just taken delivery of my second gazebo from Gazeboshop and as usual was really impressed by the service I received. Special mention to Ashleigh for her help in getting the delivery on the next day's courier. Everything arrived well packed and was put to use immediately.”

Helpful Report

Posted 3 weeks ago

Hi David, Thank you for your lovely review and for choosing Gazeboshop again. We’re thrilled you’re impressed with the service and that Ashleigh could help arrange the next-day delivery. Delighted everything arrived well packed and ready to use. If you ever need anything else, just let us know. Kind regards, Sam

Posted 2 weeks ago

“Excellent Product and quick service”

Helpful Report

Posted 1 month ago

Hi Michelle, Thank you for your wonderful review! We're delighted to hear that you are satisfied with both the product and our quick service. Your support means so much to us! If you ever need assistance or have any questions, feel free to get in touch. Kind regards, Sam

Posted 3 weeks ago

“5 stars service from ordering to collection, Really quick and smooth process, Gazebo quality is excellent, many thanks”

Helpful Report

Posted 1 month ago

Hi Luis, Thank you for your fantastic review! We’re thrilled to hear that you had a smooth experience from ordering to collection and that you’re pleased with the quality of your gazebo. Your satisfaction is our top priority! If you have any other questions or need assistance, feel free to reach out. Kind regards, Sam

Posted 3 weeks ago

“I bought a gazebo a few two years ago and it broke last week. I’ve got myself in such a panic thinking that I couldn’t fix it. I called your staff who helped me place an order thank you very much.”

Helpful Report

Posted 1 month ago

Hi Kelly, Thank you for your kind words! We're so glad to hear that our team could assist you during your time of panic. It's great to know you're on your way to getting everything sorted. If you need any further help, just let us know! Kind regards, Sam

Posted 1 month ago

“Excellent products and superb service, my gazebo was just as described and great design. Looking forward to using it for many years as it is a very high quality product.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your fantastic review! We're thrilled to hear that you are pleased with your gazebo and that it meets your expectations in design and quality. If you have any questions or need assistance, please don’t hesitate to reach out. Kind regards, Sam

Posted 1 month ago

“Great product and their design team caught a small error and corrected it and still managed to get the gazebo delivered in a tight time frame. Customer service was great. Highly recommend!”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your wonderful review! We're delighted to hear that our design team could quickly correct the error and that you appreciated our customer service. It's great to know that we could meet your delivery needs as well! If you have any more questions or need assistance in the future, don't hesitate to reach out. Kind regards, Sam

Posted 1 month ago

“Excellent service and product”

Helpful Report

Posted 1 month ago

Hi Emma, Thank you so much for your wonderful review! We’re delighted to hear that you had an excellent experience with our service and product. Your satisfaction is our top priority, and your feedback means the world to us! We’re here anytime you need assistance in the future. Kind regards, Sam

Posted 1 month ago

“received goods within one working day. Excellent”

Helpful Report

Posted 1 month ago

Hi Michael, Thank you for your fantastic review! We're thrilled to hear that your goods arrived so quickly. Providing excellent service is what we strive for, and your feedback makes it all worthwhile. We’re here for any future needs you may have. Kind regards, Sam

Posted 1 month ago

“I required some replacement bars for my storm damaged gazebo. The staff guided me to the correct purchase and the delivery arrived very promptly.”

Helpful Report

Posted 1 month ago

Hi John, Thank you so much for your review! We're really glad to hear that our staff could assist you in finding the right replacement bars and that your delivery was prompt. If you need anything else in the future, don't hesitate to reach out. Kind regards, Sam

Posted 1 month ago

“Great product and quick delivery.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your review! We're thrilled to hear that you’re enjoying your order and that our delivery was quick. Your satisfaction is our priority and we truly appreciate your feedback. If you need anything else, feel free to reach out! Kind regards, Sam

Posted 1 month ago

“I just wanted to say a huge thank you to Gazeboshop for supplying my new 3x3m gazebo. The print quality is absolutely outstanding — I couldn’t be happier with how it looks. The images are sharp, vibrant, and really showcase my dog photography beautifully. There was a small issue initially, as three of the lower legs were damaged on arrival. I contacted Gazeboshop the same day, and they immediately sent out four brand new replacement legs with no questions asked — fantastic customer service and incredibly quick response! This is actually the third gazebo I’ve owned, but the first one from Gazeboshop — and I only wish I’d gone to them in the first place. The build quality is excellent, and I especially love the large Velcro attachment pieces on the legs and the strong, smooth zips, which make setup and securing everything so much easier. It’s not the cheapest gazebo I’ve ever owned, but it’s certainly the best — well worth every penny for the quality and service received. All in all, I’m absolutely delighted with both the product and the service. Highly recommended!”

Gazeboshop 5 star review on 11th October 2025

Helpful Report

Posted 1 month ago

Hi Dave, Thank you so much for your wonderful review! We’re thrilled to hear that you're happy with your new gazebo and the print quality. Your dog photography looks fantastic on it - we love the photo you uploaded! Please feel free to tag us in any shots of your full gazebo setup at your next event. We're also glad to hear that our team was able to resolve the issue with the lower legs quickly. Apologies again for the initial inconvenience, and thank you for your understanding. Your satisfaction is our priority, and we're happy to know you’re pleased with the build quality and design. Thanks again for choosing Gazeboshop - it’s great to have you as part of our community! Kind regards, Sam

Posted 1 month ago

“Purchased a 3m x 3m Aluminium Extreme 40 Series Gazebo with side walls, easy to use webb site, and promt delivery. I felt the delivery charge a bit steep in comparison to other vendors, maybe a cheaper delivery could be offered if you don't need a next day delivery. A phone call to querry something was answered very quickly and politely. Having used the Gazebo a couple of times, including a windy weekend, I'm very pleased with the product, it is sturdy and heavier than you first think, easy to errect, with everything locking into place with a reassuring click. For my needs I required an additional item that was not listed on the webb site as separately available, an enquirey was raised, quickly answered, and in less than 48 hours, I have what I required. So it's worth asking if not listed.”

Helpful Report

Posted 1 month ago

Hi, Thank you so much for your detailed review! We’re delighted to hear that you’re happy with your 3m x 3m Aluminium Extreme 40 Series Gazebo and that it has performed well. It's great to know that the setup was easy and the locking mechanism gave you confidence in its sturdiness. We also appreciate your feedback regarding the delivery charge. We’re always looking for ways to improve, and we’ll certainly take your suggestion into account for future options. We’re glad to hear that our customer service team was able to assist you promptly, and we’re happy we could help you get the additional item you needed. Thank you for choosing Gazeboshop, and please don’t hesitate to reach out if you need anything else in the future! Kind regards, Sam

Posted 1 month ago

Gazeboshop is rated 4.6 based on 889 reviews