Gazeboshop Reviews

Name: Gazeboshop
Address: Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Banbury
Rating: 4.62

4.6 Rating 872 Reviews

90 %

of reviewers recommend Gazeboshop

Company Reviews

Metrics

4.6

Based on 872 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Gazeboshop 5 star review on 11th October 2025

Dave Drew - The Outdoor Dog Photographer

Gazeboshop 5 star review on 2nd September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service and product”

Helpful Report

Posted 3 days ago

Hi Emma, Thank you so much for your wonderful review! We’re delighted to hear that you had an excellent experience with our service and product. Your satisfaction is our top priority, and your feedback means the world to us! We’re here anytime you need assistance in the future. Kind regards, Sam

Posted 1 day ago

“received goods within one working day. Excellent”

Helpful Report

Posted 5 days ago

Hi Michael, Thank you for your fantastic review! We're thrilled to hear that your goods arrived so quickly. Providing excellent service is what we strive for, and your feedback makes it all worthwhile. We’re here for any future needs you may have. Kind regards, Sam

Posted 1 day ago

“I required some replacement bars for my storm damaged gazebo. The staff guided me to the correct purchase and the delivery arrived very promptly.”

Helpful Report

Posted 1 week ago

Hi John, Thank you so much for your review! We're really glad to hear that our staff could assist you in finding the right replacement bars and that your delivery was prompt. If you need anything else in the future, don't hesitate to reach out. Kind regards, Sam

Posted 1 day ago

“Great product and quick delivery.”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your review! We're thrilled to hear that you’re enjoying your order and that our delivery was quick. Your satisfaction is our priority and we truly appreciate your feedback. If you need anything else, feel free to reach out! Kind regards, Sam

Posted 1 day ago

“I just wanted to say a huge thank you to Gazeboshop for supplying my new 3x3m gazebo. The print quality is absolutely outstanding — I couldn’t be happier with how it looks. The images are sharp, vibrant, and really showcase my dog photography beautifully. There was a small issue initially, as three of the lower legs were damaged on arrival. I contacted Gazeboshop the same day, and they immediately sent out four brand new replacement legs with no questions asked — fantastic customer service and incredibly quick response! This is actually the third gazebo I’ve owned, but the first one from Gazeboshop — and I only wish I’d gone to them in the first place. The build quality is excellent, and I especially love the large Velcro attachment pieces on the legs and the strong, smooth zips, which make setup and securing everything so much easier. It’s not the cheapest gazebo I’ve ever owned, but it’s certainly the best — well worth every penny for the quality and service received. All in all, I’m absolutely delighted with both the product and the service. Highly recommended!”

Helpful Report

Posted 1 week ago

Hi Dave, Thank you so much for your wonderful review! We’re thrilled to hear that you're happy with your new gazebo and the print quality. Your dog photography looks fantastic on it - we love the photo you uploaded! Please feel free to tag us in any shots of your full gazebo setup at your next event. We're also glad to hear that our team was able to resolve the issue with the lower legs quickly. Apologies again for the initial inconvenience, and thank you for your understanding. Your satisfaction is our priority, and we're happy to know you’re pleased with the build quality and design. Thanks again for choosing Gazeboshop - it’s great to have you as part of our community! Kind regards, Sam

Posted 1 day ago

“Purchased a 3m x 3m Aluminium Extreme 40 Series Gazebo with side walls, easy to use webb site, and promt delivery. I felt the delivery charge a bit steep in comparison to other vendors, maybe a cheaper delivery could be offered if you don't need a next day delivery. A phone call to querry something was answered very quickly and politely. Having used the Gazebo a couple of times, including a windy weekend, I'm very pleased with the product, it is sturdy and heavier than you first think, easy to errect, with everything locking into place with a reassuring click. For my needs I required an additional item that was not listed on the webb site as separately available, an enquirey was raised, quickly answered, and in less than 48 hours, I have what I required. So it's worth asking if not listed.”

Helpful Report

Posted 1 week ago

Hi, Thank you so much for your detailed review! We’re delighted to hear that you’re happy with your 3m x 3m Aluminium Extreme 40 Series Gazebo and that it has performed well. It's great to know that the setup was easy and the locking mechanism gave you confidence in its sturdiness. We also appreciate your feedback regarding the delivery charge. We’re always looking for ways to improve, and we’ll certainly take your suggestion into account for future options. We’re glad to hear that our customer service team was able to assist you promptly, and we’re happy we could help you get the additional item you needed. Thank you for choosing Gazeboshop, and please don’t hesitate to reach out if you need anything else in the future! Kind regards, Sam

Posted 1 day ago

“Very helpful was guided to the replacement bars I required and they were dispatched promptly.”

Helpful Report

Posted 1 week ago

Hi John, Thank you for your kind review! We’re delighted to hear that our team was able to guide you to the replacement bars you needed, and that they were dispatched promptly. Your feedback is greatly appreciated! Should you need our assistance again, we’re always here to help. Kind regards, Sam

Posted 1 day ago

“Fantastic purchase and can't fault anything from purchase to delivery.”

Helpful Report

Posted 2 weeks ago

Hi Callum, Thank you for your fantastic review! We’re thrilled to hear that everything from the purchase to the delivery went smoothly for you. It’s wonderful to know you’re satisfied with your experience! We truly appreciate your support. Kind regards, Sam

Posted 1 week ago

“On time next day delivery, overall tent is in good quality, frame and material. But there are one part what particular disappointed me, and that is front panel with door. It just looks that £600 worth gazebo is missing bit of quality control. I will attach pictures. Im happy but little disappointed with product quality. I can not dissemble front panel to send it back for exchange because weather is windy. UPDATE: After my review gazeboshop contacted me, and offered exchange faulty panel. They organized delivery and collection and panel was exchanged and result achieved. Thanks for that. As result Im changing ★★★ review to ★★★★★”

Helpful Report

Posted 2 weeks ago

Hi Krisjanis, Thank you for your feedback - we're pleased to hear your gazebo arrived on time and that you're happy overall with the frame and material quality. We're sorry to learn you're disappointed with the front panel. If you could please email sales@gazeboshop.co.uk with the images and details of the issue, our team will be happy to look into this for you and see how we can help. Kind regards, Sam

Posted 1 week ago

“Gazeboshop gazebos are strong and attractive which along with their infra red heaters provide a fantastic outdoor room for parties. We now have three 6m by 3m gazebos which joined together look brilliant. We have the weights for the legs and have had not had any problem even in windy weather. The customer service is excellent with helpful knowledgeable staff and prompt delivery. We would not go anywhere else!!”

Helpful Report

Posted 2 weeks ago

Hi Jane, Thank you so much for your amazing review! We’re thrilled to hear that you’re enjoying the strength and appeal of our gazebos, and it’s wonderful that they’re creating a fantastic outdoor space for your parties. We're glad to know that the weights have kept everything secure, even in windy weather. Your kind words about our customer service mean a lot to us, and we're always here to help! Wishing you many more great gatherings under your gazebos! Kind regards, Sam

Posted 2 weeks ago

“Great product. Sturdy frame, perfect size and easy to set up. Ordering process was simple and delivery on time. Customer service provided first class service in an efficient and friendly manner. All in all a great experience and a good product.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you so much for your wonderful feedback! We're thrilled to hear that you found our product sturdy, the setup easy, and our customer service excellent. It’s great to know you had a seamless ordering and delivery experience! Your satisfaction means the world to us, and we appreciate your kind words! Kind regards, Sam

Posted 2 weeks ago

“Great gazebos fast delivery”

Helpful Report

Posted 2 weeks ago

Hi Sarah, Thanks so much for your kind review! We're really pleased to hear you're happy with the gazebo and the fast delivery. We hope you enjoy using it, and we appreciate your support! Kind regards, Sam

Posted 2 weeks ago

“Very quick to reply and ensure I got the correct parts.”

Helpful Report

Posted 3 weeks ago

Hi Tom, Thank you for your fantastic review! We're so glad to hear that you found our team quick to respond and helpful in ensuring you got the right parts. Your satisfaction is our priority! If you ever need any further assistance, just let us know! Kind regards, Sam

Posted 3 weeks ago

“I bought the wrong gazebo's , rang Gazeboshop and the were great, organised returns. Lovely experience.”

Helpful Report

Posted 3 weeks ago

Hi Stephen, Thank you for your lovely review! We're glad to hear that you had a great experience with our returns process. It's our pleasure to assist you and ensure everything goes smoothly! If you need any further help in the future, just reach out! Kind regards, Sam

Posted 3 weeks ago

“Great service good quality replacement canopy thank 5 *****”

Helpful Report

Posted 3 weeks ago

Hi Kelvin, Thank you for your fantastic review! We're delighted to hear that you’re satisfied with our service and the quality of your replacement canopy. Your support means the world to us! If you need any further assistance, just let us know! Kind regards, Sam

Posted 3 weeks ago

“Very easy to order from the website. Spares arrived very quickly. Great service.”

Helpful Report

Posted 3 weeks ago

Hi Linda, Thank you for your wonderful review! We’re thrilled to hear that you found our website easy to use and that your spares arrived quickly. Providing great service is what we strive for, and your feedback truly means a lot to us! If you need any further assistance, just let us know! Kind regards, Sam

Posted 3 weeks ago

“Easy ordering and swift delivery. Not had an opportunity to put my Market Trader gazebo yet but everything looks good and in order”

Helpful Report

Posted 3 weeks ago

Hi Pippa, Thank you for your glowing review! We're thrilled to hear that you found the ordering process easy and that your delivery was swift. We hope your Market Trader gazebo exceeds your expectations when you set it up! If you have any questions or need assistance, feel free to reach out! Kind regards, Sam

Posted 3 weeks ago

“Nice products with very good quality. I will always trust the products from gazeboshop.co.uk”

Helpful Report

Posted 3 weeks ago

Hi Elodie, Thank you for your amazing review! We’re so pleased to hear that you love our products and trust Gazeboshop for their quality. Your confidence in us means everything! If you have any questions or need assistance in the future, don’t hesitate to get in touch! Kind regards, Sam

Posted 3 weeks ago

“I needed to buy 6 Gazebos with sides for an ultramarathon in the Peak District. The weather was looking terrible and I needed to ensure that volunteers at checkpoints were well covered. As this was a late decision I was extremely impressed with how quickly Gazeboshop turned around the order. As there was enough side walls, the team were quick to communicate this and ensured that they followed along as soon as they arrived back in stock, meaning that everything was sorted. The feedback from the volunteers was how well constructed and water-tight they were. I was really impressed with the service and would recommend them to anyone looking to buy Gazebos for events or the like.”

Helpful Report

Posted 3 weeks ago

Hi Chris, Thank you so much for your amazing review! We're thrilled to hear that our team was able to assist you with your order in such a timely manner. It's great to know that the gazebos performed well in challenging weather conditions and that your volunteers were well taken care of. Your recommendation means a lot to us, and we're here to help whenever you need! Kind regards, Sam

Posted 3 weeks ago

“Earlier this year ordered roof and side curtains quality 100%. Recently ordered heavy metal plates to secure feet. Always kept in touch and updated details when necessary.”

Helpful Report

Posted 3 weeks ago

Hi Norman, Thank you so much for your continued support and for taking the time to leave a review! We're really pleased to hear you're happy with the quality of both your roof and side panels, as well as the heavy metal plates. Great to know our team kept you updated throughout - we always aim to make the process as smooth as possible. If you need anything else, we're just a call or message away! Kind regards, Sam

Posted 3 weeks ago

Gazeboshop is rated 4.6 based on 872 reviews