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Gazeboshop Reviews

4.6 Rating 872 Reviews
90 %
of reviewers recommend Gazeboshop
4.6
Based on 872 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Gazeboshop Reviews

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Gazeboshop 5 star review on 11th October 2025
Dave Drew - The Outdoor Dog Photographer
Gazeboshop 5 star review on 2nd September 2025
William
Gazeboshop 5 star review on 15th August 2025
Grayham Bailey
Gazeboshop 5 star review on 3rd July 2025
David
Gazeboshop 5 star review on 29th June 2025
Simon
Gazeboshop 5 star review on 28th June 2025
John
Gazeboshop 5 star review on 27th June 2025
Stephen Lawrence
89
Anonymous
Anonymous  // 01/01/2019
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Great service good quality replacement canopy thank 5 *****
Helpful Report
Posted 3 weeks ago
Hi Kelvin, Thank you for your fantastic review! We're delighted to hear that you’re satisfied with our service and the quality of your replacement canopy. Your support means the world to us! If you need any further assistance, just let us know! Kind regards, Sam
Posted 3 weeks ago
Very easy to order from the website. Spares arrived very quickly. Great service.
Helpful Report
Posted 3 weeks ago
Hi Linda, Thank you for your wonderful review! We’re thrilled to hear that you found our website easy to use and that your spares arrived quickly. Providing great service is what we strive for, and your feedback truly means a lot to us! If you need any further assistance, just let us know! Kind regards, Sam
Posted 3 weeks ago
Easy ordering and swift delivery. Not had an opportunity to put my Market Trader gazebo yet but everything looks good and in order
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Posted 3 weeks ago
Hi Pippa, Thank you for your glowing review! We're thrilled to hear that you found the ordering process easy and that your delivery was swift. We hope your Market Trader gazebo exceeds your expectations when you set it up! If you have any questions or need assistance, feel free to reach out! Kind regards, Sam
Posted 3 weeks ago
Nice products with very good quality. I will always trust the products from gazeboshop.co.uk
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Posted 3 weeks ago
Hi Elodie, Thank you for your amazing review! We’re so pleased to hear that you love our products and trust Gazeboshop for their quality. Your confidence in us means everything! If you have any questions or need assistance in the future, don’t hesitate to get in touch! Kind regards, Sam
Posted 3 weeks ago
I needed to buy 6 Gazebos with sides for an ultramarathon in the Peak District. The weather was looking terrible and I needed to ensure that volunteers at checkpoints were well covered. As this was a late decision I was extremely impressed with how quickly Gazeboshop turned around the order. As there was enough side walls, the team were quick to communicate this and ensured that they followed along as soon as they arrived back in stock, meaning that everything was sorted. The feedback from the volunteers was how well constructed and water-tight they were. I was really impressed with the service and would recommend them to anyone looking to buy Gazebos for events or the like.
Helpful Report
Posted 3 weeks ago
Hi Chris, Thank you so much for your amazing review! We're thrilled to hear that our team was able to assist you with your order in such a timely manner. It's great to know that the gazebos performed well in challenging weather conditions and that your volunteers were well taken care of. Your recommendation means a lot to us, and we're here to help whenever you need! Kind regards, Sam
Posted 3 weeks ago
Item is well made and sturdy. My only issue is it slightly obscures the signage I have, that attaches to the valance, to a degree which means I will have to rethink that. Possibly use punched eyelets to allow it to hang from the front edge. That said I am very pleased with the service and quality.
Helpful Report
Posted 3 weeks ago
Hi Drue, Thank you for your feedback and kind words about the quality and service - we're really pleased to hear you're happy overall! 😊 If you need any further assistance or support, feel free to reach out! Kind regards, Sam
Posted 3 weeks ago
Earlier this year ordered roof and side curtains quality 100%. Recently ordered heavy metal plates to secure feet. Always kept in touch and updated details when necessary.
Helpful Report
Posted 3 weeks ago
Hi Norman, Thank you so much for your continued support and for taking the time to leave a review! We're really pleased to hear you're happy with the quality of both your roof and side panels, as well as the heavy metal plates. Great to know our team kept you updated throughout - we always aim to make the process as smooth as possible. If you need anything else, we're just a call or message away! Kind regards, Sam
Posted 3 weeks ago
The colour match of our old Gazibo top cover, with the new replacement sides that we brought recently, is fantastic, it fits perfectly too.
Gazeboshop 5 star review on 22nd September 2025
Helpful Report
Posted 4 weeks ago
Hi Simon, Thank you for your fantastic review! It’s wonderful to hear that the new sides match perfectly with your old cover. We strive to provide great products that fit seamlessly, and we’re glad to know we delivered on that. If you have any other questions or need further assistance, don't hesitate to reach out! Kind regards, Sam
Posted 4 weeks ago
very quick service
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Posted 4 weeks ago
Hi Paul, Thank you for your positive review! Your satisfaction is our top priority, and we appreciate your feedback. If you have any further questions or need assistance, please feel free to reach out! Kind regards, Sam
Posted 4 weeks ago
Amazing service and excellent quality! Ordered on Saturday, delivered on Tuesday. Gazebo is sturdy, incredibly well made and very well designed. The amount of options available when ordering are fantastic and the design service was top-notch. Very, very impressed.
Helpful Report
Posted 1 month ago
Hi Dave, Thank you so much for your amazing review! We’re thrilled to hear you’re happy with the gazebo and the service. It’s great to know that the design process and options met your expectations. We truly appreciate your feedback and are so glad we could deliver a quality product quickly. Enjoy your new gazebo, and don't hesitate to reach out if you need anything else! Kind regards, Sam
Posted 4 weeks ago
Very helpful ordered and delivery very quick thankyou
Helpful Report
Posted 1 month ago
Hi Andrea, Thank you so much for your kind words! We're thrilled to hear you had a great experience with both the ordering process and delivery. If you need anything else, feel free to reach out – we’re always happy to help! Kind regards, Sam
Posted 1 month ago
Gazebo frame got damage and bend under 37kmh wind. Which is classed as a fresh breeze. Was the only gazebo to be damage in the event. A cheap amazon tent held up better under same conditions. Requested to change this order to 3m instead as a result of poor quality gazebo and the customer service was not helpful. Never ordering from here again. Wasted too much money on poor quality.
Helpful Report
Posted 1 month ago
Hello Kyle, We're sorry to hear you're unhappy with your experience. However, we’d like to clarify a few key points for transparency. Your original order was for a 4.5m printed half wall to fit your 3m x 4.5m Extreme 40 HEX gazebo frame, which you approved in writing before we printed it. We contacted you on 5th September to confirm that your item was ready for dispatch, but we didn't hear back until the 9th, at which point you informed us that your gazebo had been damaged at a recent event. You then requested to change your printed half wall to a 3m version, but unfortunately, since this item had already been printed and was bespoke to your signed-off specification, we were unable to reprint it free of charge. As per our policy, bespoke items are non-refundable once printed, though we did offer to refund the bar and clamps. We understand that the damage to your gazebo was frustrating, but as shown in the images you provided, the frame appeared to already have signs of stress or damage. While we always strive to offer support where we can, we can’t take responsibility for weather-related damage or modify custom orders at our cost after they’ve been signed off and produced. We’re sorry you feel let down, but we acted fairly within our policies and provided clear communication throughout. Kind regards, Sam
Posted 1 month ago
Fantastic service yet again.
Helpful Report
Posted 1 month ago
Hi Neville, Thank you for the great feedback! We're so glad to hear you’re happy with our service again. We truly appreciate your continued support. If there's anything else we can assist you with, just let us know! Kind regards, Sam
Posted 1 month ago
Very good quality easy to put up and after sales excellent
Gazeboshop 5 star review on 16th September 2025
Helpful Report
Posted 1 month ago
Hi Sharon, Thank you so much for the kind words! We're thrilled to hear you're happy with the quality and ease of setup. Also, thanks for uploading a picture - it really helps others see the product in action. Just so you know, we also offer leg weights, which are ideal for securely anchoring your unit on hard-standing ground. If you need any further assistance, feel free to reach out – we're always here to help! Kind regards, Sam
Posted 1 month ago
Needed a gazebo. Easy to order, quick delivery and received exactly what was described.
Helpful Report
Posted 1 month ago
Hi Andy, Thank you for taking the time to leave such a wonderful review! We're delighted to hear that you found our ordering process easy and that the delivery met your expectations. If you have any more questions or need assistance in the future, please don't hesitate to reach out! Kind regards, Sam
Posted 1 month ago
Although the frame is quite heavy if I’m on my own it is so straightforward to put up. It is very sturdy and kept me warm and dry.
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Posted 1 month ago
Hello Christine, Thank you for the great feedback! We're glad to hear that, despite the weight, you found the frame easy to put up on your own and that it kept you warm and dry. It’s fantastic to know it’s providing the sturdiness and reliability you need. If you ever need any assistance or tips, don’t hesitate to reach out! Kind regards, Sam
Posted 1 month ago
This is my 2nd gazebo! I bought it after considering other options (parasol / stretch tent) when I realised the gazebo provides the most stable structure. It’s also designed in a very user friendly way - easy to assemble etc although for me, as an active 73 year old, I did need an extra person to help me pull the structure from it’s closed position to the first stage.
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Posted 1 month ago
Hello Frances, Thank you for your lovely review! We’re so pleased to hear that after considering other options, you found our gazebo to be the most stable and user-friendly choice. It’s great that you find the design easy to assemble, and we completely understand needing a little extra help with the first stage. As a quick note, we generally recommend two people for assembly to make it even easier and smoother. We appreciate your continued trust in our products and are glad to know it’s serving you well. If you ever need anything else, we’re here to help! Kind regards, Sam
Posted 1 month ago
Gazeboshop is a company providing an excellent service supplying a quality product which is well manufactured and competitively priced, with the back-up of a traditonal telephone communication if required.
Helpful Report
Posted 1 month ago
Hello, Thank you so much for your fantastic feedback! We're thrilled to hear you’re happy with both our product and the service we provide. It’s great to know that the quality, pricing, and personal communication stand out to you – we always aim to offer a smooth experience for our customers. If you need anything else in the future, don’t hesitate to get in touch! Kind regards, Sam
Posted 1 month ago
Very stable, excellent quality and easy to erect/ dismantle. Will get a lot of use ( carpentry contractor, when doing exterior projects)
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Posted 1 month ago
Hi Chris, Thank you for your fantastic review! We’re thrilled to hear the gazebo is stable, high-quality, and easy to set up. It sounds perfect for your carpentry projects - we hope it continues to be a reliable companion for all your exterior work! If you need any assistance or have questions in the future, feel free to reach out! Kind regards, Sam
Posted 1 month ago
For this particular order we ordered the 3m concertina table. When we ordered it we also ordered many other things from elsewhere to go with it that covered 3m end to end. When the table was delivered it said 2.8m on it and we then had to either return or lose money on some of the things we had already purchased to go with it as they now did not fit.
Helpful Report
Posted 1 month ago
Hello Amy, Thank you for your review, and I'm sorry to hear about the confusion regarding the size of the concertina table you received. Our “3m Concertina Table” is designed for 3m gazebos, though the actual size is 2.8m to fit neatly between the legs. Most clients position them at the front or side of the gazebo, which is why they’re made to this width. The website clearly states the measurement when selecting your size, and we apologise for any confusion caused. Kind regards, Sam
Posted 1 month ago
Gazeboshop is rated 4.6 based on 872 reviews