Gazeboshop Reviews

Name: Gazeboshop
Address: Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Banbury
Rating: 4.64

4.6 Rating 1,083 Reviews

90 %

of reviewers recommend Gazeboshop

Company Reviews

Product Reviews

Metrics

4.6

Based on 1,083 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Gazeboshop 5 star review on 17th August 2026

106

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great storage bag, loads of extra room to keep the roof on very happy.”

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Posted 1 day ago

“Great service and product. Highly recommended.”

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Posted 2 days ago

“Excellent quality, promptly delivered.”

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Posted 4 days ago

“High quality, easy to put up.”

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Posted 1 week ago

“Professionals to deal with, issue arrived and was dealt with effectively.”

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Posted 1 week ago

Hi, Thank you for taking the time to leave us a review. We’re pleased to hear that you found our team professional and that we were able to resolve the issue effectively. We really appreciate your understanding and the opportunity to help. Thank you for choosing us! 😊 Kind regards, Sam

Posted 1 week ago

“About the lowest price I could find online, excellent pre sales advice and ordered turned up super quick. So far very happy.”

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Posted 1 week ago

Hi Andrew, Thanks for sharing. We’re glad you found the price competitive, that our pre-sales advice was helpful, and that your order arrived quickly. Great to hear you’re happy so far. If there’s anything else you’d like us to help with, just let us know. Kind regards, Sam

Posted 1 week ago

“I have found Gazebo shop very helpful and easy with communication. They quickly replied to my request for a recommendation for a replacement canopy on my gazebo.”

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Posted 2 weeks ago

Hi Karen, Thanks for sharing. We’re glad you found our communication helpful and that we could quickly respond with a canopy recommendation for your gazebo. If there’s anything else you’d like us to help with, just let us know. Kind regards, Sam

Posted 1 week ago

“Good company but I had to return the gazebo as it was too small and pay a return fee of £40, a bit steep considering I only paid £25 for delivery”

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Posted 2 weeks ago

Hi John, Thanks for your feedback. We’re sorry to hear the gazebo wasn’t the right size for your requirements. We appreciate that the return cost may have been disappointing. As outlined in our returns policy, customers are responsible for the cost of returning unwanted items to us, which can vary depending on the size and weight of the product. We’re pleased you otherwise had a positive experience with us, and thank you for choosing us. Kind regards, Sam

Posted 1 week ago

“Was convinced I was ordering sandbags including sand. Even chatgpt advised me they were pre filled. No surprise they are delivered loose.”

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Posted 2 weeks ago

Hi Helen, Thanks for your feedback. We’re sorry for any confusion regarding the sandbags. The product description does state that the contents are not included, and the sandbags are supplied empty. Unfortunately, we can’t comment on information provided by ChatGPT, as this is outside of our control. We would always recommend checking the product information on our website for the most accurate and up-to-date details. Kind regards, Sam

Posted 1 week ago

“Everything was perfect”

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Posted 2 weeks ago

Hi Yuriy, Thanks for sharing. We’re glad everything was perfect. If there’s anything else you’d like us to help with, just let us know. Kind regards, Sam

Posted 1 week ago

“I ordered 2 sunshades. Delivery seemed to take longer than expected. Only one item arrived - it was incomplete with parts missing. Second item didn’t arrive. I had to complain. Advised that their stock numbers were incorrect and in fact these items were now on back order. I had ordered these for a specific event so am disappointed. Company have agreed to send missing parts. The other item has been paid for and is on back order. As a small business we pride ourselves on our customer service so find it difficult when we are let down by other businesses. Mistakes happen of course but stock levels and quality should be relatively easy ones to manage. The box it came in was branded by another company in China so am guessing they arrive packaged and just get a shipping label added when ordered so that could be how the missing parts are not checked.”

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Posted 2 weeks ago

Hi Fiona, Thank you for your feedback, and we’re very sorry for the issues you experienced with your order. We completely understand your frustration, particularly as the sunshades were needed for a specific event. We apologise for the incorrect stock information and the missing parts, which caused delays and inconvenience. We’re pleased to confirm that the sunshade you’ve been waiting for is now being dispatched from our warehouse today. The missing parts have also been sent. Thank you for your patience and understanding while we’ve worked to put things right. Kind regards, Sam

Posted 1 week ago

“Excellent gazebo. Great customer service. 25 hour delivery. Perfect.”

Gazeboshop 5 star review on 25th August 2026

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Posted 3 weeks ago

“I'm glad I found this company, was after some flag pole brackets for ages and they came next day excellent”

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Posted 1 month ago

Hi Timothy, Thanks for sharing. We’re glad you're pleased with the flag pole brackets and that they arrived next day - excellent to hear. If there’s anything else you’d like us to help with, just let us know. Kind regards, Sam

Posted 4 weeks ago

“Awesome, easy and good value for the money”

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Posted 1 month ago

Hi Jonathan, Thanks so much for your fantastic review! We’re really pleased to hear you found your gazebo easy to set up and great value for money. Thanks for sharing a photo of your setup too - it’s great to see your gazebo in action! 😊 Kind regards, Sam

Posted 4 weeks ago

“A brlliant service. Well packaged. An excellent product.”

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Posted 1 month ago

Hi, Thank you for your fantastic review! We’re delighted to hear you were happy with the service, packaging and your new gazebos. We really appreciate you taking the time to share your feedback! If there’s anything else you’d like us to help with, just let us know. Kind regards, Sam

Posted 4 weeks ago

“The service has been excellent. I sent off some artwork which had some design issues for printing on a large tablecloth. They sent off the artwork to be redrawn and even shared the new copy with me to keep. The communication and organisation from Tiffany has been incredible. I will certainly be buying from the business again and recommend any one looking for custom design equipment to do so.”

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Posted 1 month ago

Hi Ross, Thank you so much for your wonderful review! We’re delighted to hear you were so pleased with the service and support from Tiffany. It’s great to know we could help get your artwork ready for printing and keep you updated throughout the process. We really appreciate your recommendation and look forward to working with you again! Kind regards, Sam

Posted 4 weeks ago

“Great products delivered quickly”

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Posted 1 month ago

Hi Paul, Thanks for sharing. We’re glad the products were delivered quickly. If there’s anything else you’d like us to help with, just let us know. Kind regards, Sam

Posted 4 weeks ago

“The parts were exactly what we needed, although the listing didn’t mention that the spacers were included in the pack. Communication from Gazebo Shop was excellent and quickly cleared everything up. My only suggestion would be to make the recipient’s details clearer on the parcel, as our security team had difficulty identifying who it was for.”

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Posted 1 month ago

Hi there, Thanks for sharing. We’re glad the parts were exactly what you needed and that our communication was excellent. We appreciate the note about the parcel recipient details and will take that on board. If there’s anything else you’d like us to help with, just let us know. Kind regards, Sam

Posted 1 month ago

“A good range of gazebos and swift delivery”

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Posted 1 month ago

Hi Paul, Thanks for sharing. We’re glad you’re happy with the range of gazebos available and the swift delivery. If there’s anything else you’d like us to help with, just let us know. Kind regards, Sam

Posted 1 month ago

“fast delivery and well packaged”

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Posted 1 month ago

Hi Darren, Thanks for sharing. We’re glad to hear your delivery was fast and the item was well packaged. If there’s anything else you’d like us to help with, just let us know. Kind regards, Sam

Posted 1 month ago

Gazeboshop is rated 4.6 based on 1,083 reviews