Gazeboshop Reviews

Name: Gazeboshop
Address: Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Banbury
Rating: 4.63

4.6 Rating 826 Reviews

90 %

of reviewers recommend Gazeboshop

Company Reviews

Metrics

4.6

Based on 826 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Gazeboshop 5 star review on 15th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service and good quality products. The fast delivery service ensured I knew when my items would arrive. Perfect !”

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Posted 8 hours ago

“Great service and a quality product”

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Posted 8 hours ago

“Our gazebo looked really good at first. I was impressed that the material appeared to be strong. So we were happy to have our gazebo up in the garden for half the year. By the second summer, the roof/canopy had failed, having become weakened by, I assume, exposure to sunlight. I bought another canopy. This one has also failed after two years, as has one of the side panels. Not quite as rugged as I had hoped.”

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Posted 12 hours ago

“We had a lightweight pop-up gazebo last summer for our golden wedding celebrations. We loved it, but it got shredded in the winds this year. We can’t believe how solid your gazebo feels in comparison. We didn’t get the colour we wanted but it’s very smart in pale grey. Maybe it’ll be around for our emerald anniversary! The service has been excellent, the quality is outstanding, and next day delivery, well, we were very impressed. Many thanks.”

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Posted 1 day ago

“Excellent quality product and quick delivery”

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Posted 2 days ago

“Gazebo top bought as replacement it fitted great and had the velcro on to hang the side walls as well. Seems to be a robust material and should be ideal for my use. My gazebo stays up all year long so if it lasts like my last roof I'll be happy. The price for the workmanship is alright, if you want quality you have to pay for it. I am going to order another replacement roof from here for my other gazebo.”

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Posted 3 days ago

“A no fuss company providing a brilliant service and products.”

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Posted 3 days ago

“QUICK DELIVERY, SMALL PROBLEM SORTED OUT AT ONCE, WOULD RECOMMEND”

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Posted 3 days ago

“I purchased a three way led light kit for my gazebo. It arrived in good time and was well packaged (I love the bag it comes in). I haven't yet used it in my gazebo yet but will do so soon. I have tested it and the lights are fantastic, very bright and I don't think we will have any problems lighting up our catering area.”

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Posted 5 days ago

Hi Darren, Thank you so much for your kind review! We're really glad to hear the LED light kit arrived promptly and that you’re happy with the packaging. It’s fantastic to know the lights have made a good first impression. We’re confident they’ll do a great job lighting up your catering area when the time comes. If you have any questions once you start using them, feel free to get in touch - we’re always here to help. Thanks again for your support! Kind regards, Sam

Posted 4 days ago

“Purchased a 2 x 2 aluminium frame gazebo. Very easy to assemble..built a deck under it which I will secure the legs to avoiding having to use expensive weights. It arrived quickly and well packaged. Frame seems very sturdy and the canvas / ripstock is very strong. Actually wanted two entrances but gazebo shop do not sell panels separately just a whole set which is a pity.”

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Posted 6 days ago

Hi Nick, Thank you for your wonderful review! We’re so glad to hear that you found the assembly easy and the frame sturdy. We appreciate your feedback about the sidewall panels, and we'll certainly take that into consideration. Kind regards, Sam

Posted 4 days ago

“First class top quality gazebo we had the same one outside all the way through the beast from the east it never failed definitely recommend gazebo shop 👍”

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Posted 1 week ago

Hi Craig, Thank you for your fantastic review! We’re thrilled to hear that our gazebo stood strong and has continued to perform for you. It's always wonderful to know that our products exceed expectations, and we appreciate your recommendation! Kind regards, Sam

Posted 4 days ago

“Extremely helpful, it's great that all parts to the gazebo can be purchased if needed, customer service very helpful, and superfast turn around for delivery of item, thank you :)”

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Posted 1 week ago

Hi there, Thank you for your amazing review! We’re so happy to hear that you found our customer service helpful and that the quick delivery made a positive impact on your experience. It’s also fantastic to know you appreciate the availability of replacement parts. We’re always here to support you! Kind regards, Sam

Posted 1 week ago

“Very friendly and helpful company, good quality and prompt delivery”

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Posted 2 weeks ago

Hi Karen, Thank you for your lovely review! We’re delighted to hear that you found our team friendly and helpful, and that you were pleased with the quality and prompt delivery. Your support truly inspires us to keep providing the best experience for our customers! Kind regards, Sam

Posted 1 week ago

“Great customer service. Well priced products and accessories. Good quality gazeboz for weekly use by all.”

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Posted 2 weeks ago

Hi Grayham, Thank you so much for your fantastic review! We’re thrilled to hear that you had a great experience with our customer service and that you’re enjoying your gazebo. Your satisfaction is our top priority, and your feedback truly means the world to us. Thanks for sharing a photo with your review as well - it’s great to see it in action! Kind regards, Sam

Posted 1 week ago

“Highly recommended. Great quality products. Great communication and service.”

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Posted 2 weeks ago

Hi Mark, Thank you so much for your wonderful review! We're thrilled to hear that you love our products and that our communication and service met your expectations. Your recommendation means a lot to us! Kind regards, Sam

Posted 1 week ago

“Great product - backed up with excellent spares service -many thanks”

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Posted 2 weeks ago

Hi Carl, Thank you for your fantastic review! We're thrilled to hear that you're happy with the product and appreciated our spares service. Your satisfaction means a lot to us, and we’re always here to help! Kind regards, Sam

Posted 2 weeks ago

“My initial order was out of stock, I received a prompt email asking me if I wished to wait or receive a refund. I opted to change to a larger model which promptly arrived the next day. A couple of items were missing but that was the couriers issue and not with Gazeboshops ability to have impacted. However after a couple of emails and phone calls with Leah in customer services and the missing items were tracked and resolved. The product itself is well made and certainly from intial use will give many years of service. Leah and her colleague were very helpful, polite and listened to what I had to say. I would use them again for any future requirements”

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Posted 2 weeks ago

Hi there, Thank you for taking the time to share such detailed feedback. We’re delighted to hear that Leah and the team were able to resolve the issues promptly and that you’re happy with your order. It’s great to know the product is already performing well, and we truly appreciate your kind words about our service. We look forward to helping you with any future requirements! Kind regards, Sam

Posted 2 weeks ago

“really helpful ..thank you good quality product”

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Posted 2 weeks ago

Hi Barrie, Thank you for your kind words! We’re so pleased you found us helpful and are happy with the quality of your product. If you have any further questions or need assistance, just let us know. Kind regards, Sam

Posted 2 weeks ago

“Excellent. Love my gazebo. Had it 5 years now. The roof ripped in the high winds. Replaced it with a new roof and its even better quality. Love it. Service was great.”

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Posted 3 weeks ago

Hi Sally, Thank you for sharing your experience! We’re so pleased your gazebo has served you well over the years and that you’re enjoying the new roof - glad to hear the quality has impressed you. We really appreciate your kind words about our service too! Kind regards, Sam

Posted 2 weeks ago

“The reason I didn't give 5 stars is because the packaging had fallen to pieces when it arrived. Thankfully the part was OK. Otherwise I was impressed with the speed of response.”

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Posted 3 weeks ago

Hi there, Thank you for your feedback! We're glad to hear that the part arrived in good condition and that you were impressed with our response time. We apologise for the packaging issue and appreciate you bringing it to our attention. If there's anything else we can assist you with, please let us know. Kind regards, Sam

Posted 2 weeks ago

Gazeboshop is rated 4.6 based on 826 reviews