Gazeboshop Reviews

Name: Gazeboshop
Address: Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Banbury
Rating: 4.64

4.6 Rating 1,071 Reviews

91 %

of reviewers recommend Gazeboshop

Company Reviews

Product Reviews

Metrics

4.6

Based on 1,071 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Gazeboshop 5 star review on 15th August 2026

105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm glad I found this company, was after some flag pole brackets for ages and they came next day excellent”

Helpful Report

Posted 4 days ago

Hi Timothy, Thanks for sharing. We’re glad you're pleased with the flag pole brackets and that they arrived next day - excellent to hear. If there’s anything else you’d like us to help with, just let us know. Kind regards, Sam

Posted 3 days ago

“Awesome, easy and good value for the money”

Helpful Report

Posted 5 days ago

Hi Jonathan, Thanks so much for your fantastic review! We’re really pleased to hear you found your gazebo easy to set up and great value for money. Thanks for sharing a photo of your setup too - it’s great to see your gazebo in action! 😊 Kind regards, Sam

Posted 3 days ago

“A brlliant service. Well packaged. An excellent product.”

Helpful Report

Posted 6 days ago

Hi, Thank you for your fantastic review! We’re delighted to hear you were happy with the service, packaging and your new gazebos. We really appreciate you taking the time to share your feedback! If there’s anything else you’d like us to help with, just let us know. Kind regards, Sam

Posted 3 days ago

“The service has been excellent. I sent off some artwork which had some design issues for printing on a large tablecloth. They sent off the artwork to be redrawn and even shared the new copy with me to keep. The communication and organisation from Tiffany has been incredible. I will certainly be buying from the business again and recommend any one looking for custom design equipment to do so.”

Helpful Report

Posted 6 days ago

Hi Ross, Thank you so much for your wonderful review! We’re delighted to hear you were so pleased with the service and support from Tiffany. It’s great to know we could help get your artwork ready for printing and keep you updated throughout the process. We really appreciate your recommendation and look forward to working with you again! Kind regards, Sam

Posted 3 days ago

“Great products delivered quickly”

Helpful Report

Posted 1 week ago

Hi Paul, Thanks for sharing. We’re glad the products were delivered quickly. If there’s anything else you’d like us to help with, just let us know. Kind regards, Sam

Posted 3 days ago

“The parts were exactly what we needed, although the listing didn’t mention that the spacers were included in the pack. Communication from Gazebo Shop was excellent and quickly cleared everything up. My only suggestion would be to make the recipient’s details clearer on the parcel, as our security team had difficulty identifying who it was for.”

Helpful Report

Posted 1 week ago

Hi there, Thanks for sharing. We’re glad the parts were exactly what you needed and that our communication was excellent. We appreciate the note about the parcel recipient details and will take that on board. If there’s anything else you’d like us to help with, just let us know. Kind regards, Sam

Posted 1 week ago

“A good range of gazebos and swift delivery”

Helpful Report

Posted 1 week ago

Hi Paul, Thanks for sharing. We’re glad you’re happy with the range of gazebos available and the swift delivery. If there’s anything else you’d like us to help with, just let us know. Kind regards, Sam

Posted 1 week ago

“fast delivery and well packaged”

Helpful Report

Posted 1 week ago

Hi Darren, Thanks for sharing. We’re glad to hear your delivery was fast and the item was well packaged. If there’s anything else you’d like us to help with, just let us know. Kind regards, Sam

Posted 1 week ago

“We previously purchased a 3mtr x 3mtr gazebo as was totally satisfied. We had the need to purchase and further gazebo and decided on a 4.5 mtr x 3mtr. Assembly is straight forward, however seeing daylight along a stitched seem contacted the Gazebo shop who state that it's perfectly normal. I find it hard to believe as the remainder of the cover doesn't show daylight and the seems are covered. Our previous gazebo didn't show daylight through seems, so how can this be perfectly normal? It beggars belief!!”

Helpful Report

Posted 1 week ago

Hi David, Thank you for your review and for your continued custom. We're pleased to hear that you were happy with your previous gazebo and found the assembly of your new 3m x 4.5m gazebo straightforward. Following your review, I spoke with our sales team, who reviewed the issue you raised regarding light being visible along part of a stitched seam. The small pinholes visible in this area are a normal part of the manufacturing process and are used as guide points to ensure the canopy panels are accurately aligned and stitched together. These pinholes do not affect the strength, waterproofing, weather resistance or overall performance of the canopy. We appreciate that this may appear different to your previous gazebo and understand why it raised concerns. However, we can confirm that the canopy has been manufactured correctly and is fully fit for purpose. Thank you again for your feedback, and if we can assist further, please do not hesitate to contact us. Kind regards, Sam

Posted 6 days ago

“I have used the Gazebo Shop for years and they are excellent either on new gazebos or replacement parts”

Helpful Report

Posted 2 weeks ago

Hi Stephen, Thank you for your kind words and for choosing Gazeboshop for years. We’re really glad to hear you’re happy with both new gazebos and replacement parts. If there’s anything you’d like us to help with, just let us know. Kind regards, Sam

Posted 1 week ago

“I live in France so looked carefully whether Gazebo shop could deliver here. The price is clear. HOWEVER, the fact that goods are subject to duty is not made clear until several paragraphs further down. Deceit, slight of hand "a mistake" or whatever, I am really annoyed. Not only that, but I made a mistake with my order which is not likely to be rectified (if at all) until end September. Be very sure that you understand the extra charges when you order from abroad. Customer service. My experience indicates that you should allow at least half a day of exchanging emails to perhaps clear up the problem. (note the "perhaps" as the error which I had made has not been resolved.”

Helpful Report

Posted 2 weeks ago

Hi Norman, We're sorry to hear that you were disappointed with your experience. However, we'd like to clarify that we have not been deceitful or intentionally misleading regarding customs duties and import charges. As stated in our Terms & Conditions, all orders shipped outside the United Kingdom may be subject to import duties, taxes, and customs clearance fees, which are not included in the purchase price and are the responsibility of the customer. We also recommend that international customers contact their local customs office before placing an order to understand any potential charges that may apply. We appreciate that additional costs imposed by customs authorities can be frustrating, and we're sorry if this was not as clear as you would have liked when making your purchase. Regarding the amendment to your order, we understand your frustration. We are continuing to assist with your request; however, the product required to amend your order is currently out of stock and is not expected to be available until September. We appreciate your patience and will keep you updated on any developments. We value all customer feedback and are sorry that, on this occasion, we have not met your expectations. We remain committed to providing clear information and responsive customer service to all of our customers. Kind regards, Sam

Posted 2 days ago

“strong and easy to assemble. its worth the money”

Helpful Report

Posted 2 weeks ago

Hi Olatunde, Thank you for sharing your feedback. We’re glad to hear the gazebo feels strong, easy to assemble, and worth the money. Kind regards, Sam

Posted 1 week ago

“Super fast delivery and I fed what I suspected”

Helpful Report

Posted 3 weeks ago

Hi Augustas, Thank you for your kind words. We’re glad you experienced fast delivery. If there’s anything else you’d like us to help with, just let us know. Kind regards, Sam

Posted 1 week ago

“Excellent service and quick delivery. Would highly recommend.”

Helpful Report

Posted 3 weeks ago

Hi Graham, Thank you for your kind words. We’re glad you had excellent service and quick delivery, and that you would recommend us. Kind regards, Sam

Posted 1 week ago

“The service has been fast, helpful, friendly and polite for over a decade. I needed a replacement, got the right answers and delivery was fast. Highly recommended!”

Helpful Report

Posted 3 weeks ago

Hi Aurelius, Thank you for sharing your kind words. We’re glad you found the replacement right and delivery fast, and that our service has been helpful for over a decade. Kind regards, Sam

Posted 1 week ago

“Absolutely fantastic at the moment! I collapsed my gazebo and put the bag over it through the bottom opening and it has plenty of room. It feels like good quality and looks waterproof! I will be back here if I need more gazebo things ! It was actually a quick delivery also”

Helpful Report

Posted 3 weeks ago

Hi Coco, Thank you so much for your fantastic review! It’s great to hear that you’re happy with the quality and fit of the gazebo bag, and that it arrived quickly too. We really appreciate your support and look forward to helping you with any more gazebo essentials you might need in the future! 😊 Kind regards, Sam

Posted 1 week ago

“Awesome service, next day delivery and an absolute quality product. Highly recommended to everyone”

Helpful Report

Posted 4 weeks ago

Hi John, Thanks for taking the time to leave a review. We’re thrilled you’re happy with the service, next day delivery, and the quality product. Appreciate the recommendation! Kind regards, Sam

Posted 4 weeks ago

“Amazing service fits perfectly makes the old frame look brand new thanks for your service”

Helpful Report

Posted 4 weeks ago

Hi David, Thanks for taking the time to leave a review. We’re thrilled you’re happy with the service and that it fits perfectly - great to hear the old frame looks brand new. Kind regards, Sam

Posted 4 weeks ago

“Gazebo arrived on time and was used for the first time at the weekend. We are very impressed with the build quality and are considering purchasing a second one.”

Helpful Report

Posted 4 weeks ago

Hi Dave, Thanks for taking the time to leave a review. We’re glad the gazebo arrived on time and that you’re impressed with the build quality. A second one sounds exciting! Kind regards, Sam

Posted 4 weeks ago

“I was left with a defective Gazebo after someone broke a strut and bent another and I was staring at another event the following week end. Your team sent a drawing and dimensions of what I needed. I ordered the parts on Tuesday, they arrived Wednesday so it was fixed Thursday. Everything worked perfectly.”

Helpful Report

Posted 1 month ago

Hi Eamonn, Thanks for taking the time to leave a review. We’re glad to hear the parts arrived quickly and your gazebo was fixed in time for your event. Kind regards, Sam

Posted 4 weeks ago

Gazeboshop is rated 4.6 based on 1,071 reviews