Gazeboshop Reviews

Name: Gazeboshop
Address: Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Banbury
Rating: 4.58

4.6 Rating 645 Reviews

89 %

of reviewers recommend Gazeboshop

Company Reviews

Metrics

4.6

Based on 645 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Gazeboshop 5 star review on 13th April 2025

Andrew

Gazeboshop 5 star review on 10th April 2025

Constantin

Gazeboshop 5 star review on 7th April 2025

Anonymous

Gazeboshop 5 star review on 18th March 2025

Anonymous

Anonymous // 01/01/2019

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“Amazing Customer Service and Products! Our two new Gazebos look awesome!!”

Helpful Report

Posted 1 day ago

“Got poor information on the telephone which delayed completion of order. Otherwise all was okay”

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Posted 1 day ago

“Excellent customer service! My delivery got delayed by courier, called in Gazeboshop and matter was resolved swiftly! Team always efficient and helpful!”

Helpful Report

Posted 1 day ago

Hello Saguy, Thank you for your amazing review! We're pleased to hear that our customer service team was able to resolve your delivery issue promptly and that you found them efficient and helpful. Your satisfaction means a great deal to us, and we appreciate you sharing your positive experience. If you need any further assistance, feel free to reach out anytime! Kind regards, Sam

Posted 1 day ago

“Although I haven’t put the gazebo up yet, due to the awful weather! I have checked everything thing over, it all looks very good quality and very well made!!! Also the service was fantastic and very fast, would highly recommend”

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Posted 3 days ago

Hello Ian, Thank you so much for your review! We appreciate you taking the time to check everything over, and we’re thrilled that you’re pleased with the quality and service despite the weather holding you back from setting it up yet. Your recommendation means a lot to us, and we can't wait to see how you enjoy your gazebo once it’s up! If you have any questions or need assistance in the future, feel free to reach out! Kind regards, Sam

Posted 2 days ago

“Very clearly understood website and super speedy delivery.”

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Posted 5 days ago

Hello Marion, Thank you for your wonderful review! We’re thrilled to hear that you found our website easy to navigate and that your order arrived so quickly. Your satisfaction is our priority, and it’s great to know we met your expectations. If you need any assistance in the future, don’t hesitate to get in touch! Kind regards, Sam

Posted 2 days ago

“Replacement cover. Perfect fit and excellent quality. Excellent service too”

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Posted 5 days ago

Hello Karen, Thank you for your fantastic review! We're so glad to hear that the replacement cover fits perfectly and meets your quality expectations. It's wonderful to know that you also had a great experience with our service. Your satisfaction is our top priority, and we truly appreciate your support. If you need anything else in the future, don’t hesitate to reach out! Kind regards, Sam

Posted 2 days ago

“Replacement gazebo cover arrived next day and fitted perfectly. I actually ordered the wrong one but gave the exact name of my frame in the accompanying notes and they sent the right one and organised a refund of the difference. Gret service.”

Helpful Report

Posted 1 week ago

Hello, Thank you for your amazing review! We’re delighted to hear that your replacement gazebo cover arrived promptly and fit perfectly. It’s great to know that our team was able to assist you with your order and arrange everything smoothly. Your kind words about our service mean a lot to us. If you have any further questions or need assistance down the line, please feel free to reach out! Kind regards, Sam

Posted 2 days ago

“Great company to deal with. Sorted my order out when I made a mistake ordering. Order arrived on the day they told me I’d receive it. I will not hesitate to use again. 10/10”

Helpful Report

Posted 1 week ago

Hello Steve, Thank you for taking the time to leave such a fantastic review! We're delighted to hear that our team was able to assist you with your order and that everything arrived on time. Your satisfaction means the world to us, and we can't wait to serve you again in the future. If there's anything more we can do for you, just let us know! Kind regards, Sam

Posted 1 week ago

“I bought the 6x3m model. All good except the instructions to erect are for a small 3x3m model, which is very poor. The outcome, as how you go about getting the canopy over the corners is different. I finally worked it out, but ended up pulling a few stitches in the process, so one corner is now slightly weaker. In future you need to depress the sprung centre posts to release the tension in the canopy.”

Helpful Report

Posted 1 week ago

Hello Tom, Thank you for your review and valuable feedback! We're glad to hear you are satisfied with the 6x3m model overall. We apologise for the confusion regarding the instructions, and we appreciate you pointing this out. We will certainly take your comments into account for future improvements. It's great that you managed to figure it out in the end, and we hope the gazebo serves you well for all your needs. Should you have any other questions or require assistance, feel free to reach out! Kind regards, Sam

Posted 1 week ago

“The frame itself is amazing. Heavy duty and quality had a few strong gusts of wind but it did not fall. The problem however ever is that I think 2 of the walls when opening the box was ripped/ stretched meaning I could see through the wall but it was exactly ripped.”

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Posted 1 week ago

Hello Adnan, Thank you for your feedback! We're thrilled to hear that you found the frame to be heavy duty and resilient. Kind regards, Sam

Posted 1 week ago

“Superb gazebo. This is a replacement for a previous gazebo and is exceptionally sturdy. We purchased the lighter colour covers and it makes a real improvement to the overall setup and fitting into the landscape. The delivery was really quick however we did receive three separate deliveries in the same day to receive the weights, the main structure and the covers. The weights are brilliant and fit neatly around the legs and aren’t too imposing. We purchased the Aluminium frame and would definitely recommend this.”

Helpful Report

Posted 1 week ago

Hello Sarah, Thank you for your fantastic review! We're so glad to hear that you're enjoying your new gazebo and that you're happy with the lighter colour covers. It's great to know that the delivery process was efficient, despite the multiple packages, and that the weights fit well. Your recommendation of the 3m x 3m Aluminium 40 Series frame means a lot to us, and we appreciate you sharing your experience. If there's anything more we can assist you with, please don’t hesitate to reach out! Kind regards, Sam

Posted 1 week ago

“Really happy with the experience, plenty of positive communication between us before I made my purchase. Even when there was a small mistake with the order, it was dealt with immediately without any problem. I can't recommend them enough, great job, thank you.”

Helpful Report

Posted 1 week ago

Hello Stuart, Thank you for your amazing review! We're thrilled to hear that you had a positive experience with us and that communication played a key role in your journey to purchase. It’s great to know that our team promptly addressed the issue you encountered, and your recommendation means the world to us. If you need any further assistance or have questions in the future, don’t hesitate to reach out. Kind regards, Sam

Posted 1 week ago

“Second purchase from this company, and again very pleased with the quality of the product and the service taken in its delivery. Would certainly recommend Gazeboshop to anyone considering purchasing a quality gazebo.”

Helpful Report

Posted 1 week ago

Hello Tom, Thank you so much for your wonderful review! We're thrilled to hear that you've enjoyed your second purchase and that the quality of our product and service met your expectations again. Your recommendation truly means a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out! Kind regards, Sam

Posted 1 week ago

“For this purchase I bought some spares for my Gazeboshop gazebos - I have seven in total. It's brilliant that all the parts can be replaced. I bought my gazebos for my catering business that supports our local Scouts, Cubs, Guides, Brownies and Rainbows - I use different sizes depending on the event. Yesterday I lent five gazebos to our Parish Pouncil for an Easter Fayre event in the village. And used one myself to sell hot dogs, teas. coffees, etc. One gazebo was used for the Easter Bunny to meet and greet the children doing the Easter Egg Hunt. The Parish Council have two gazebos of their own - not Gazeboshop. They do seem quite solid and well made - I think they were probably expensive. However, at the end of the event the Parish Clerk thanked me and said "Can we borrow your gazebos for the VE Day event? They're so much lighter and much easier to put up than ours". Speaking personally, I bought my first Gazeboshop gazebo because I saw them being used by the crew for changing rooms when I was an extra in "The Larkins". They seemed so robust. So I got my first one. . Since then I've found the Gazeboshop gazebos do the job perectly and the company are very helpful - in particular, the shipping is spot on.”

Helpful Report

Posted 1 week ago

Hello Andrew, Thank you so much for your wonderful review! It’s fantastic to hear how well your Gazeboshop gazebos are serving your catering business and wider community events. We love that they're being put to such great use supporting your local Scouts, Guides, and even the Easter Bunny! It’s also lovely to hear your gazebos were a hit with the Parish Council. It means a lot to know you’ve continued to choose us as your gazebo supplier. Thanks again for taking the time to share your experience. We really appreciate your ongoing support and hope your gazebos continue to be at the heart of many more successful events! Kind regards, Sam

Posted 1 week ago

“Fantastic purchase great quality have brought from this company before very quick to get too”

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Posted 1 week ago

Hello Lynn, Thank you for your wonderful review! We’re so pleased to hear that you're happy with the quality of your purchase and that you’ve had a great experience with us. Quick delivery is something we strive for, and it’s fantastic to know we met your expectations. If you ever need anything else, we’re just a message away! Kind regards, Sam

Posted 1 week ago

“Postage for purchasing Gazebo spares is extremely expensive..... which is a real shame because the gazebo that we purchased from them is very good quality...”

Helpful Report

Posted 1 week ago

Hello Wendy, Thank you for your feedback - we really appreciate you taking the time to share your thoughts. We’re so pleased to hear you’re happy with the quality of your gazebo, but we’re sorry to hear you found the postage costs for spare parts disappointing. We understand that shipping charges can feel high, especially for smaller items, and we’re actively looking into more cost-effective options without compromising the speed and reliability of our delivery service. Your feedback is valuable and helps us improve - so thank you again for highlighting this. If there’s anything else we can help with or if you have any questions about your order, please don’t hesitate to get in touch. Kind regards, Sam

Posted 1 week ago

“The delivery was fast and I was kept informed of the dispatch progress. The replacement canopy fitted well and seems better than the original.”

Helpful Report

Posted 1 week ago

Hello, Thank you for your wonderful feedback! We're delighted to hear that you found our delivery fast and that you were kept informed throughout the process. It's great to know that the replacement canopy fits well and exceeds your expectations compared to the original. Your satisfaction is our top priority, and we appreciate your support! If you need anything else, please feel free to reach out. Kind regards, Sam

Posted 1 week ago

“Very good”

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Posted 2 weeks ago

Hello Constantin, Thank you so much for your wonderful review! We’re delighted to hear that you’re happy with your purchase. Your support means everything to us, and we look forward to serving you again in the future. If there’s anything more we can help you with, just let us know! Kind regards, Sam

Posted 1 week ago

“⭐️⭐️⭐️⭐️⭐️ Excellent service! I’m absolutely delighted with my experience using Gazeboshop. The service was excellent from start to finish. The online templates made it incredibly easy to upload and customise my own design, and the whole process—from design upload to print and delivery—was impressively fast. My item arrived exactly on the day promised and looks fantastic. Great quality and attention to detail. Thank you, Gazeboshop, for a smooth and professional service. Highly recommended!”

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Posted 2 weeks ago

Hello Wayne, Thank you so much for your wonderful review! We're absolutely delighted to hear that you had such a smooth experience with Gazeboshop and that you loved the design process. It's fantastic to know that your item arrived on time and met your expectations in terms of quality and detail. Your kind words and recommendation really inspire our team to keep delivering the best service. If you need any further assistance or have any questions in the future, please feel free to reach out! Kind regards, Sam

Posted 1 week ago

“The weights are Perfect for craft fairs and market pop ups. Fast dispatch and quick delivery.”

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Posted 2 weeks ago

Hello Natalie, Thank you so much for your wonderful review! We're thrilled to hear that our weights are perfect for your craft fairs and market pop-ups. It's great to know that you experienced fast dispatch and quick delivery. Your satisfaction is our top priority, and we can't wait to assist you again in the future! If you need anything else, just let us know. Kind regards, Sam

Posted 1 week ago

Gazeboshop is rated 4.6 based on 645 reviews