Gazeboshop Reviews

Name: Gazeboshop
Address: Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Unit 3 IO Centre Jugglers Close Wildmere Road Industial Estate, Banbury
Rating: 4.65

4.7 Rating 1,027 Reviews

91 %

of reviewers recommend Gazeboshop

Company Reviews

Product Reviews

Metrics

4.7

Based on 1,027 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Gazeboshop 5 star review on 18th June 2026

Gazeboshop 5 star review on 7th April 2026

Jo Copsey

103

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Gazeboshop was great but DHL, not so much. DHL contacted me to tell me when the replcement cover I had ordered would be delivered. It was not convenient as the note stated a signature would be needed. I postponed the delivery and received confirmation from DHL of the change. The package was dumped on the doorstep without getting a signature at the original time quoted, not he one I changed it to. What fantasy world is DHL in? Do they need a signature or not? By extension, Gazeboshop should reconsider its choice of carrier so as not to be affected by adverse feedback about the courier.”

Helpful Report

Posted 2 days ago

Hi Giles, Thank you for taking the time to share your experience, and we’re really sorry to hear about the issues you encountered with the delivery. We’re glad to hear you were happy with Gazeboshop, but we fully understand your frustration with the service from DHL. We take feedback like this seriously and will be raising your comments with DHL to ensure it is reviewed. Kind regards, Sam

Posted 2 days ago

“Our latest shop was an upgrade on an existing gazebo. The top needed replacing and the leg weights were too large. We purchased a nice new blue top and the water filled leg weights. Very easy to order online and the package was delivered on time as promised.”

Helpful Report

Posted 5 days ago

Hi Leslie, Thank you for your review. We’re really pleased to hear you’re happy with your blue canopy and that the water-filled leg weights are working well for you. It’s great to know the ordering process was easy and that your delivery arrived on time as promised. We really appreciate your feedback. Kind regards, Sam

Posted 2 days ago

“First class customer service I’ve been using gazebo shop for 15+ years now this is only my 3rd gazebo my first was a 3x3 and we had it up in the garden all year round in wind rain snow and sun for 6 years before We replaced it with other a 3x2.5 that lasted the same in the garden I replaced the canopy after someone burnt a hole in it from an upstairs flat but the frame is still in great condition I’ve now brought a 2x2 that I hope will last another 7 years can’t falt these gazebos too quality and if erected properly and fixed down securely will last for years can’t recommend them to much wouldn’t buy any other make 👍👍”

Helpful Report

Posted 6 days ago

Hi Ray, Thanks for sharing your long-standing experience with Gazeboshop. It’s fantastic to hear how well your gazebos have performed year after year and across multiple models. We really appreciate you taking the time to leave such a positive review. Kind regards, Sam

Posted 2 days ago

“You were a pleasure to deal with. The delivery firm DHL left the package beside my front door and walked away. They did not make an effort to knock my door. The parcel was in full view of anyone walking past my house. I watched them from my kitchen window. At least they never delivered it to the wrong house and walked away like their last delivery to me.”

Helpful Report

Posted 1 week ago

Hi Graham, Thank you for your review and for highlighting the delivery issue. We’re really sorry to hear DHL didn’t handle the delivery as it should have, leaving the parcel visible and not knocking. We take feedback like this seriously and will be noting your comments to ensure it’s reviewed. Kind regards, Sam

Posted 2 days ago

“Great value and very prompt service as always”

Helpful Report

Posted 1 week ago

Hi there, Thanks for taking the time to leave a review. Kind regards, Sam

Posted 2 days ago

“Excellent products and brilliant customer service. We’ve used the Gazeboshop for 10 years - wouldn’t go anywhere else. In our photo are Gazeboshop gazebos, signage and front counter and front counter cover.”

Helpful Report

Posted 1 week ago

Hi Fiona, Thank you for taking the time to share your experience, and for your continued support over the past 10 years. We’re really pleased to hear you’ve had such a positive relationship with Gazeboshop and that you’re happy with both our products and customer service. Thank you also for sharing an image of your setup with us — it’s always great to see our products in use. We truly appreciate your kind words and loyalty. Kind regards, Sam

Posted 2 days ago

“My artwork I supplied wasn't the right resolution etc, they helped me out with it and all went smoothly.”

Helpful Report

Posted 1 week ago

Hi Ellen, Thanks for sharing your experience. We're really glad we could help and that everything went smoothly for you. Kind regards, Sam

Posted 2 days ago

“Absolutely brilliant. After buying a lesser quality gazebo from another supplier and realising it wouldn't be up to the job, we had to make a last minute order from GazeboShop. Not only did they get the order to us in just a few days, the quality of the product is fantastic. Super strong, excellently designed and worth every penny. Absolutely fabulous. Would highly recomment both the product and the excellent customer service.”

Helpful Report

Posted 1 week ago

Hi Ceri, Thank you for your kind words. We’re thrilled to hear the gazebo met your expectations, arrived quickly, and that you’re happy with the product and our service. Kind regards, Sam

Posted 2 days ago

“A) I’m amazed to find that I can order just about any fitting individually to make a repair (I was braced to have to buy a whole new unit B) I was equally amazed that my order arrived in way less than 24hrs. Indeed, the repair was completed within 24 hrs.”

Helpful Report

Posted 1 week ago

Hi Roger, Thank you for your great review. We’re really pleased to hear you were able to find the replacement parts you needed for your repair, and that your order arrived so quickly. We really appreciate your feedback and are glad we could help get everything sorted so promptly. Kind regards, Sam

Posted 2 days ago

“Great company found spares for a £2000 gazebo spare part £9 bargain will use this company again”

Helpful Report

Posted 1 week ago

Hi Nigel, Thank you for sharing your experience. We’re glad to hear you found the spare part you needed and that you’d use us again. Kind regards, Sam

Posted 2 days ago

“Great product does what it says and very robust. Definitely recommend”

Helpful Report

Posted 1 week ago

Hi Stephen, Thanks for taking the time to share your feedback. We’re really glad to hear you're happy with your purchase. We appreciate the recommendation. Kind regards, Sam

Posted 2 days ago

“Been using these guys since I first started . Best in the business 👌🏻”

Helpful Report

Posted 1 week ago

Hi Jason, Thank you for your kind review. We really appreciate your continued support and loyalty since you first started using us. It means a lot to hear you consider us the best in the business. Thanks again for taking the time to share your feedback. Kind regards, Sam

Posted 2 days ago

“This is the second time I have purchased from Gazeboshop, excellent products and delivery time.”

Helpful Report

Posted 1 week ago

Hi Ian, Thank you for your review and for choosing us again. We’re really pleased to hear you’re happy with both our products and delivery times. It means a lot to have returning customers like yourself. We appreciate your continued support and look forward to helping you again in the future. Kind regards, Sam

Posted 2 days ago

“2.5m x 2.5m Aluminium Extreme 40 Series Gazebo with sides. I've mulled over getting a gazebo for far too long. I got this last week and I am very impressed. I've used it twice in the pouring rain and it has kept me dry. It is larger that I expected and yet it is possible to put it up and take it down on your own, it just takes a little longer. The sides are also very robust and easy to put up. The cover is good enough to keep it clean. It is heavy but it is robost and I expect it to last a good number of years. Very happy.”

Helpful Report

Posted 1 week ago

Hi, Thank you for taking the time to leave such a detailed review. We’re really pleased to hear you’re impressed with your 2.5m x 2.5m Aluminium Extreme 40 Series Gazebo and that it has kept you dry even in heavy rain. It’s great to know you’ve found it easy enough to put up and take down on your own, and that you’re happy with the quality and durability of both the frame and sides. We really appreciate your feedback and are glad it’s working so well for you. Kind regards, Sam

Posted 2 days ago

“Ordered on a Sunday received gazebo on the Tuesday! Beautifully made, colour fabulous! Very easy to erect, I’m really happy with this gazebo the quality is excellent! Although I’m not surprised we’ve had one for years, this is a replacement for a cheap gazebo i bought to go on the side of our horse box that didn’t last at all, so now we have a blue and a burgundy !!”

Helpful Report

Posted 1 week ago

Hi Jean, Thank you for your fantastic review. We’re really pleased to hear the gazebo arrived quickly and that you’re happy with the quality and easy setup. If you need anything else, just let us know. Kind regards, Sam

Posted 2 days ago

“paid for next day delivery part of the order turned up on time the actual frame turned uo 4 days late.”

Helpful Report

Posted 2 weeks ago

Hi, Thank you for your feedback, and I’m sorry to hear about the experience you had with your delivery. I understand your order was split in transit, with part of it arriving on time and the frame following 4 days later. While the dispatch met the expected delivery timeframe on our side, I appreciate how frustrating this would have been when expecting everything together, especially with a next day delivery service. We appreciate you taking the time to leave your feedback, and we’ll certainly pass this on. Kind regards, Sam

Posted 2 days ago

“Really good gazebo, we have had loads and this is definitely the best. Everything fits and works as it should. Ordered late Thursday and delivered Monday. Highly recommended.”

Gazeboshop 5 star review on 9th June 2026

Helpful Report

Posted 2 weeks ago

Hi Malcolm, Thank you for your 5/5 review. We’re really glad to hear this is the best gazebo you’ve had and that everything fits and works as it should. It’s also great to hear it arrived quickly. Thank you for sharing the photo with us. If you need anything else, just let us know. Kind regards, Sam

Posted 2 weeks ago

“We needed a replacement canopy as ours was falling apart. I took photos of the frame and after speaking to a lovely lady on the phone sent some photos by email so they could confirm which canopy we needed. Immediate response, ordered late afternoon and received 2 days later. Fantastic! So helpful and efficient! Looks great too!”

Helpful Report

Posted 2 weeks ago

Hi Sue, Thank you so much for taking the time to share your experience. We’re really pleased we could help you identify the correct replacement canopy and get everything sorted quickly for you. It’s great to hear the photos and email support made things easier, and even better that your order arrived so fast and looks great once fitted. We truly appreciate your kind words about our service and efficiency, and we’ll make sure your feedback is passed on to the team. If you ever need anything else, we’re always happy to help. Kind regards, Sam

Posted 2 weeks ago

“Need a top quality gazebo for the garden one that was water proof and well made, having previously owned and used one these gazebo’s I ordered a new one which I am very happy with.”

Helpful Report

Posted 2 weeks ago

“I ordered the Leg Weights: 12.5kg Steel Stacking (Pair). Quick and efficient service. The weights are really heavy and sturdy, just what you need to hold down a gazebo.”

Helpful Report

Posted 2 weeks ago

Hi Josephine, Thank you for your review. We’re glad to hear your order arrived quickly and that the steel stacking weights are doing exactly the job needed for securing your gazebo. It’s great to know you’re happy with the quality and sturdiness. We appreciate your feedback and hope to help you again in the future. Kind regards, Sam

Posted 2 weeks ago

Gazeboshop is rated 4.7 based on 1,027 reviews