Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,713 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,713 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 11th May 2026

418

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and well made.All the staff are excellent. Great company!”

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Posted 2 years ago

“Delighted with my Garden Patio Set - carefully delivered, great price and great quality item. Very happy”

Garden Street 5 star review on 30th June 2023

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Posted 2 years ago

“This company allowed me to order and pay for garden furniture- and then days later advised that it was not available! I did get my money back after a week- but I had wasted time and lost the opportunity to but elsewhere.”

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Posted 2 years ago

“Received in perfect condition and very quickly”

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Posted 2 years ago

“Great delivery driver very helpful,easy to assemble looked very nice when finished wouldn't hesitate to use your company again”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Bought Protek royal exterior. Pricey, but an excellent product. Paint arrived promptly after ordering.”

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Posted 2 years ago

“Great service,Helpfull ,friendly staff”

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

“From start to finish of ordering and delivery , it was a fantastic service, and I was kept in the loop with everything, the quality of my furniture is excellent and would recommend garden street to everybody, well done.”

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Posted 2 years ago

“Excellent service and product”

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Posted 2 years ago

“AVOID AVOID AVOID Told would be delivered between 9am and 3pm 4pm came around so I called and was told I was the next drop Never arrived Today I am told its been rebooked for 3 weeks time Shocking service Requested refund so we will see if that takes weeks”

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Posted 2 years ago

“Prompt delivery when chased for delivery date”

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Posted 2 years ago

“Love my bar.”

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Posted 2 years ago

“I ordered a Suncast storage box on 1.6.23, after waiting a month for the product to come back into stock. On 6.6.23 the wrong colour storage box was delivered. On 7.623 I notified Garden Street of the error and you said you'd arrange for it to be collected. DPD failed to collect the box as arranged on 9.6.23 DPD also failed to collect the box as further arranged on 13.6.23. I have made several calls to Garden Street's customer services since then but although the woman I have spoken with has been polite and tried to resolve this, it appears you are 100% dependent on Suncast sorting the issue out and they don't appear to be communicating. I have been told by your customer services yesterday and today that they have made numerous attempts to speak or elicit an email reply from Suncast, to no avail. This is very concerning that the UK distributor doesn't answer the phone or reply to emails. Are they going bust? Today, 21st June, I have requested a refund and requested confirmation from you by phone later today that this has been actioned. I have also requested a telephone call to let me know when the incorrect product is being collected. This is a largish box which is now sitting in the communal hallway of the flats i live in and is very inconvenient to everyone here. Very disappointed, especially as Garden Street appears to have no control of events.”

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Posted 2 years ago

“Delivered when promised. Very heavy but everyone loves the finished product. Excellent, thanks”

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Posted 2 years ago

“Garden Furniture - Quality product, prompt delivery arrived well packaged looks great under our pergola just in time for all the good weather. Having two table tops between the seating idea;l for drinks etc.”

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Posted 2 years ago

“Uncomplicated ordering process goods despatched promptly and cheapest on the 'net!”

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Posted 2 years ago

“Brilliant service good price delivered on time what more can you ask”

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Posted 2 years ago

“From placing the order through to popping the new product into the conservatory. Very pleased. Great service and well priced”

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Posted 2 years ago

Garden Street is rated 4.2 based on 7,713 reviews