Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,806 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,806 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 17th February 2026

417

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are delighted with our garden arch which was easy to put together and looks great. Our climbing hydrangea loves it too!”

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Posted 7 years ago

“Extremely happy with my Palram skylight shed. delivery was prompt, and shed put up in an afternoon. I especially like the skylight feature.”

Garden Street 5 star review on 24th May 2019

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Posted 7 years ago

“We ordered our pergola over the bank holiday weekend and it arrived within 2 days. Great service and we are very pleased with our purchase.”

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Posted 7 years ago

“Very poor customer service from this company. Failure to deliver part of our order on the day they promised. Failed to say there was a delay. Failed to refund any of the payment as they have a get-out clause in their Ts&Cs. They don't even put people's names on the correspondence they send. Shame on you Garden Street. Very poor show.”

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Posted 7 years ago

“Brilliant service thank you”

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Posted 7 years ago

“I got what I ordered in good time and am well satisfied with the product and the customer service. So, all fine! Thank you!”

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Posted 7 years ago

“Over a month after ordering my shed, I am still waiting to hear from the courier about delivery. I have had to constantly chase for updates, latest is the courier company had no record of my order (so were never going to ring me), even though the manufacturer of my shed were adamant they sent the order over. And now the shed is out of stock so I having to wait for it to come back in before delivery can be arranged. GS staff have been apologetic but that doesnt help me get my shed. Once it has arrived I wont be ordering from them again, considering they have had my money since the 18th April.”

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Posted 7 years ago

“Efficient service and good competitive price. Good selection of products and order arrived hassle free. Would order from this site again.”

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Posted 7 years ago

“Excellent Quality and easy to build. Well worth the money”

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Posted 7 years ago

“Good and fast service no complaints here.”

Garden Street 4 star review on 23rd May 2019

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Posted 7 years ago

“Received a phonecall from a very nice office lady advising us of the delivery date shortly after the order was placed and how we would be contacted on the day by the delivery men. Delivery made very promptly by two men who unpacked the garden set to ensure it was ok. Would use again.”

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Posted 7 years ago

“Product was as advertised but the delivery was poor. The item did not arrive within the 3-7 days as promised, in fact more like 14 days.”

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Posted 7 years ago

“Apart from the BBQ missing a very important part when it arrived, Garden Street rectified the problem quickly without any question of fuss.”

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Posted 7 years ago

“Arrived as expected and helpful staff.”

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Posted 7 years ago

“The only issue I have with customer services is the length of time taken in responding to e-mails.Rarely was a response forthcoming within 48 hours-more like 60 or 72. Need to respond to customers more promptly please.”

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Posted 7 years ago

“Good quality goods excellent service”

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Posted 7 years ago

“Always good service!”

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Posted 7 years ago

“When we ordered the Patio Planters we were advised that they were out of stock and would not be delivered until the end of May. We were quite happy to wait until then as the product was exactly what we were looking for. Imaging our surprise to have them delivered two weeks before we thought. The guy who delivered them was an absolute gentleman and offered to take the rather large bundles around the side of the house and into the back garden instead of just leaving them down the side path. When it came to putting them together it is definitely a two man job, but they are simple to construct just a bit heavy. I'm not complaining as this shows their build quality, which is by the way very good. We will be ordering more when the time comes. Thank you Garden Street.”

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Posted 7 years ago

“Ordering from Garden Street was very simple and straight forward. Communication was excellent. We ordered a garden table and chairs. Product was exactly as described and arrived when they said it would. It was extremely well packaged, arriving on a pallet and well wrapped. I would have no hesitation in using this company again and highly recommend them”

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Posted 7 years ago

“Still waiting on my order getting delivered after 2 weeks or more”

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Posted 7 years ago

Garden Street is rated 4.2 based on 7,806 reviews