Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,861 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 22nd August 2026

419

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with Gazebo which is good quality and competitively priced. The only thing stopping a 5 star review was the item which is very heavy was delivered by one man. He struggled to lift it by himself and as a result could not remove it from the van without risk of damaging item. We had to help lift it into the house.”

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Posted 7 years ago

“Very poor service. Does not accept that Northern Ireland is part of the United Kingdom”

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Posted 7 years ago

“I am delighted with the fencing and it was delivered inside the estimated time given. The only thing I didn't get was notification when it was being delivered. It didn't matter as it happened but I could have been on holiday. That apart everything is fine.”

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Posted 7 years ago

“Fast delivery. Great price, great quality, looks superb. Would recommend. I was nearly put off buying from Garden Street when reading some reviews, but they were great.”

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Posted 7 years ago

“Order communication good.Need more communication on status of delivery,however i do understand this is down to the supplier.I will use this company in future, so anyone wanting to buy garden items try this supplier.”

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Posted 7 years ago

“I ordered by phone and requested a specific delivery date and was assured that this would be done. However the pallets were delivered too early and had to be sent back, then were delivered on the correct day. On your delivery info sent with the confirmation it stated that the delivery co. would be in touch with me by mobile on the day. This did not happen on either occasion.”

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Posted 7 years ago

“Garden set was despatched quickly & was exactly what we were expecting -when it arrived. Good price to. However I was disappointed with the delivery courier used. Courier turned up with no prior notification. We were out so courier badgered elderly neighbour to leave 3 large packages with him. Neighbour couldn't move packages so they were left in his front garden. Neighbour didn't inform us he had packages for 2 days. Packages got wet & could have been stolen? So I feel courier should have informed us of intended shipment (they had our email & tel number) & we could have arranged to be in for delivery.”

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Posted 7 years ago

“Excellent quality of goods and particularly courteous and efficient courier co”

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Posted 7 years ago

“I was well pleased with this service said 7 to 10 days and arrived within 5 days”

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Posted 7 years ago

“You could not deliver the item as stated. I paid you a lot of money in the end I got a refund and bought elsewhere. If you say the items are in stock I expect delivery on the date agreed. Not to wait another month while you have the proceeds. Complete waste of my time. Mrs M Chapman”

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Posted 7 years ago

“Ordered an item that turned out to be unobtainable for several weeks. I was informed very promptly and offered a full refund. This was paid equally promptly, so I am a happy bunny. Very impressed with the prompt personal service and efficient handling of the problem.”

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Posted 7 years ago

“Fast delivery, quality product, great price. ☺️”

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Posted 7 years ago

“Quick and efficient service. Pleased with our shire cubby playhouse.”

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Posted 7 years ago

“Bought 3 6" trellis very good quality and speedy delivery .”

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Posted 7 years ago

“The product was fine when it finally arrived however the customer service was poor. No call or email to say that a product is out of stock or delayed and all they would say on the phone was that the small print said that they didnt have to advise me if this happened. An apology and offer of a discount or money off next order would have been good but they wont even tell you their name when you call or email. Something to be ashamed of?”

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Posted 7 years ago

“No pre drilled fixing holes. The back panels were hard to screw together because the corner bracing pieces got in the way of the screwdriver and one of the doors was warped and therefore sticks out at the bottom corner”

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Posted 7 years ago

“I wish I paid to get it built”

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Posted 7 years ago

“The Rowlinson Plumley 6 Seater Hardwood Garden Furniture Set is excellent. Delivery was arranged urgently as we were going away and the set arrived in good time.”

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Posted 7 years ago

“I ordered a Sucast tool store. It arrived as promised and the driver was very helpful.”

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Posted 7 years ago

“They delivered when they said. Prices are good value. The fence panels look well made and trellis too. I have only just had them so don't know how they will take long term.”

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Posted 7 years ago

Garden Street is rated 4.2 based on 7,861 reviews