Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,653 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,653 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 17th February 2026

417

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booking process was straight forward, and the follow up call to schedule delivery was very good and accommodating. Turf has been down a week and looking great very good value for money”

Helpful Report

Posted 6 years ago

“The wooden garden arch is sturdy and added a nice feature in my garden. I like the measurements.”

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Posted 6 years ago

“Excellent service everything went according to plan”

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Posted 6 years ago

“Ordered the Palram Skylight Pent Shed 4x6 from Garden street and this was delivered very quickly. Wanted a quality shed, easy to build and after reading reviews of the shed made by existing owners this was the one i narrowed it down to.”

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Posted 6 years ago

“Garden furniture arrived on schedule. Pallet wheeled into garage. All in good condition. Better than expected and very good value.”

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Posted 6 years ago

“Excellent value and service thank you very much”

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Posted 6 years ago

“This garden set is lovely. Very comfortable and sturdy seats”

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Posted 6 years ago

“Excellent service. Item delivered within expected time frame. Excellent pricing. Highly recommended!!”

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Posted 6 years ago

“Service was excellent. One of my items went missing in transit, it was dealt with very promptly. Really good communication. The cafe table and chairs is a delightful set, I bought the pale green, very pretty. The quality is very good, great value for money”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Ordered a pair of gates with a 3-7 working day delivery (or be contacted with a delivery date within this time). Had to chase the delivery up 4 times after the 7 working days and kept being told ring back in a couple of days, I’m trying to run a business and this is know good to me. Finally with a bit of pressure I managed to get them 14 days later. Ordered on the 5th received them on the 29th. Won’t be using or recommending garden street again.”

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Posted 6 years ago

“Slow, unapologetic, quite frankly average customer service. The only useful person I spoke to was Tom. I won't be using you guys again! Thanks Neil”

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Posted 6 years ago

“All processed and communication good from Garden Street. Delivery not so good at all but I don't think Garden Street were responsible for this part of the transaction”

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Posted 6 years ago

“furniture arrived when expected, excellent service all round”

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Posted 6 years ago

“Very happy with my purchase great service thankyou will definitely shop here again”

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Posted 6 years ago

“VERY GOOD SERVICE, PROMT DELIVERY, EXCELLENT QUALITY FOR PRICE, EASY TO ASSEMBLE.”

Garden Street 5 star review on 28th April 2019

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Posted 6 years ago

“Bought a 4 seater picnic bench. Very solid and good value for the quality easy to assemble and quick delivery”

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Posted 6 years ago

“Nice product for the money delivered professionally and went together as expected. One of the doors a little warped but to be expected and will settle with time. Time will tell how it lasts but with the appropriate care should be fine”

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Posted 6 years ago

“Excellent service from the seller , good quality item but about as much use as a chocolate teapot because the curtains although well made are not heavy enough and the slightest breeze renders them useless . Prices for these curtains vary hugely with Garden Street being the best price I could find . Wouldn't recommend the curtains to anyone though.”

Helpful Report

Posted 6 years ago

Garden Street is rated 4.2 based on 7,653 reviews