Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,862 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,862 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 22nd August 2026

419

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very honest customer services , excellent respond , amazing attitude , sort out my problem in few minutes”

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Posted 7 years ago

“Very good service”

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Posted 7 years ago

“Good service; good product though it has only been up a few weeks. I would recommend”

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Posted 7 years ago

“We are very disappointed in the product. It was not until we fixed onto the wall we found how weak the structure is. Completely unsuitable to hang a towel on or anything other than very light clothing. Very disappointed.”

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Posted 7 years ago

“Great product, good price. Acceptable delivery (a little longer than expected) , good communication”

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Posted 7 years ago

“very good service and fast delivery.”

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Posted 7 years ago

“Very helpful and very polite, excellent”

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Posted 7 years ago

“Very fast delivery, the customer service was second to none. The palram canopy that we purchased was much much better than we thought. Very easy to put together, there were a few damaged pieces but that was swiftly rectified. Would highly recommend this product over the moon with it, no more taking for cover with the normal British weather. All year around bbq’s”

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Posted 7 years ago

“Very happy- would use this company again”

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Posted 7 years ago

“Rowlinson Winchester Arbour. First the plus points. The design is unusual and attractive. When you have finally assembled it, it looks good and does the job. Customer service Neither Gardenstreet or Rowlinson seem to take any interest in the process of getting your arbour to you. I waited seventeen days before receiving delivery information, and that came from the carrier. Quality The quality of the timber would give firewood a bad name. Consequently warped parts are a problem. In my case one of the cross pieces on one side was warped, making fitting it into the rebate very challenging. Quite a lot of the fixing is done with feeble wire staples. One of the seat bearers had warped and pulled away from the staples, needing to be screwed into place. I have little confidence in the long term viability of these staples, and expect to need to reinforce things with screws as time goes by. Assembly Warped parts aside, if you are adaptable and have a reasonable level of DIY experience assembly is not difficult, and single handed assembly, as I did, is quite feasible. I have seen a number of reviews saying the instructions are poor, but provided you understand basic woodworking terminology they are adequate. I printed and laminated the instructions which was a life saver when I assembled my arbour on an intermittently wet day. Conclusion For the price the quality of timber and manufacture should be better, but as I said previously the finished result is attractive.”

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Posted 7 years ago

“Very pleased with our bench and when it came to delivery, they were happy to deliver on a date more suitable for us. I would recommend this company to family and friends.”

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Posted 7 years ago

“The gazebo was very well made and we are happy with it. Unfortunately the assembly instructions were useless. The photos were blurred and unintelligible and the written instructions and diagrams required a magnifying glass to see them ,but even at that they were unintelligible also”

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Posted 7 years ago

“I ordered a Palram Mythos Greenhouse 6X8 from Garden street on the 5th June and it was delivered on the 7th June which is amazing!! Myself and my partner assembled it in a day and i am absolutely delighted with the quality and the sturdiness of the greenhouse and it is a decent size as well. I would recommend this greenhouse to anyone.”

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Posted 7 years ago

“Brilliant will happily buy from again.”

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Posted 7 years ago

“Money taken but no furniture”

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Posted 7 years ago

“All good, bought an eight by four foot metal shed, arrived on time and was what you would expect for £225. Took a while to put together but OK for what it is. A bit misleading with the base instructions on concrete, doesn't allow for making beside a wall and moving it closer when finished.”

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Posted 7 years ago

“Easy to order and order delivered quickly.”

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Posted 7 years ago

“Poor communication regarding stock allocation. Error made with stock so cancelled my order.”

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Posted 7 years ago

“Well made garden bench, sturdy, easily put together. Quick delivery. Very happy with purchase and would happily shop again. Many thanks.”

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Posted 7 years ago

“Pleased with service and delivery of the products”

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Posted 7 years ago

Garden Street is rated 4.2 based on 7,862 reviews