Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,862 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,862 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 22nd August 2026

419

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with the Turin outdoor dining set which I bought from Garden Street it was delivered on the day promised, exactly on time, well packaged and is excellent quality. Garden Street was a great company to deal with and I would highly recommend them.”

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Posted 7 years ago

“Excellent service delivered on time stones very good quality .”

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Posted 7 years ago

“Goods arrived damaged. A replacement was promptly offered”

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Posted 7 years ago

“Great product,fast delivery,easy website to navigate,will use again.”

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Posted 7 years ago

“Excellent product and great service, will definitely use again”

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Posted 7 years ago

“Excellent customer service. Efficient fast delivery of garden storage shed. Exactly as advertised. Not extra robust but certainly does what it says in the tin ! Assembly not complicated but needs time.....top tip....wear gloves ! Altogether very happy with my purchase ! John”

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Posted 7 years ago

“The ordering process was smooth. There was a slight hitch with the delivery but this was remedied promptly and efficiently. Overall it was a very good experience.”

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Posted 7 years ago

“Lack of quality control resulted in a poor standard of size and finish and a colour which was totally different from the photograph on the website. The response to my complaint was basically, that's the way they make them, so stop complaining.”

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Posted 7 years ago

“Took payment and then followed up a week later to tell me they had no stock. Obviously poor communication and lack of stock control/management.”

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Posted 7 years ago

“Took money, 7 days later told me it was out of stock. Poor communication and obviously issues with there stock control/management.”

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Posted 7 years ago

“The service was 'acceptable' but the delivery was delayed and the shed is extremely poor quality, not worth the £99.00, let alone the reduction from the RRP. It's badly made, nails all over the place, planks and frames not lined up, it's definitely not as expected for a brand new item, and the roof is flimsy. I was offered a replacement but couldn't be bothered with the hassle only to end up with the same bodge job. Save your money and buy elsewhere.”

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Posted 7 years ago

“Great service and value”

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Posted 7 years ago

“Ordered bbq then was told it was out of stock”

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Posted 7 years ago

“They were very helpful when I ordered the wrong size garden shed and very patient”

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Posted 7 years ago

“Kept me informed, delivered exactly as promised.”

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Posted 7 years ago

“Excellent service and would certainly get my friends to use Garden Street. Put it up myself. The diagram was a little bit tricky though.”

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Posted 7 years ago

“We are delighted with our garden arch which was easy to put together and looks great. Our climbing hydrangea loves it too!”

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Posted 7 years ago

“Extremely happy with my Palram skylight shed. delivery was prompt, and shed put up in an afternoon. I especially like the skylight feature.”

Garden Street 5 star review on 24th May 2019

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Posted 7 years ago

“We ordered our pergola over the bank holiday weekend and it arrived within 2 days. Great service and we are very pleased with our purchase.”

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Posted 7 years ago

“Very poor customer service from this company. Failure to deliver part of our order on the day they promised. Failed to say there was a delay. Failed to refund any of the payment as they have a get-out clause in their Ts&Cs. They don't even put people's names on the correspondence they send. Shame on you Garden Street. Very poor show.”

Helpful Report

Posted 7 years ago

Garden Street is rated 4.2 based on 7,862 reviews