Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,488 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,488 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arch exactly as described arrived when expected”

Helpful Report

Posted 2 months ago

“Great product, easy to put together, and professionally delivered.”

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Posted 2 months ago

“Friendly, helpful delivery driver. The log store is good quality, and reasonably priced given the amount of timber taken to build it . It was not quite as easy to assemble as I hoped it would be from what I had read in the online reviews. I would use Garden Street again without any hesitation.”

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Posted 2 months ago

“Very happy with the product and the speed of delivery.”

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Posted 2 months ago

“Superb garden furniture very pleased with my purchase.Thank You”

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Posted 3 months ago

“Ordered a LG Monza side table on the 18th March at 9.30 pm and was delivered promptly at 9am on the 20th .. Excellent service..”

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Posted 3 months ago

“Professional reliable service on delivery Fabulous bench 😊”

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Posted 3 months ago

“Bought an outside log store which is fantastic quality, was easy to assemble and delivered on time & well packaged. Highly recommend.”

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Posted 3 months ago

“Bin store was as advertised and arrived promptly with courteous driver.”

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Posted 3 months ago

“Extra vent for a halls popular greenhouse I think. ( original from B&Q) it’s a little bit tight for the glass and the side one side doesn’t completely close but only very slightly”

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Posted 3 months ago

“Ordered some paving and stones to my property but after clarifying before buying that it could be delivered my Order was cancelled after purchasing. Very annoyed as I spoke to sales before purxhase and they assured it would be no problem. My project was put back ar least 2 weeks and I lost my slot to lay the products. I spoke to a local company and they delivered straight away and even dropped it off over my wall. Unfortunately Garden Street lost out on over £450 because their delivery company couldn't deliver.”

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Posted 3 months ago

“Happy with order and delivery processes. Pleased with bin store. Easy to assemble and looks very smart.”

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Posted 3 months ago

“It almost looked too good to be true. Good quality solid wood, easy to assemble, sub £100, and free postage...so I went for it. Arrived well within time, well boxed, undamaged, weather treated and with assembly kit. Took me 15 minutes to assemble and I can tell you, it's absolutely brilliant. Excellent product and great service. Many thanks Garden Street.”

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Posted 3 months ago

“Instant feedback on order and delivery. Product was excellent and good value, delivered quickly.”

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Posted 3 months ago

“Lovely sun catcher. Really quick delivery. My Mum will love it.”

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Posted 3 months ago

“I ordered a Churnet Valley Cottage 3 Seater Arbour I provided my telephone number, requesting a prior delivery notification call. However, out of the blue and lucky to find me at home, the driver arrived at my door for sign-off, having unloaded in the wrong street! He apologised that he'd seen delivery instructions but without my phone number. Carrier's fault or yours? Either way, come on!!! He had to reload and move to where the item was needed. The item is less of an arbour and more of a hutch. Such a shame when a higher (about 1/2 metre) and deeper (about 1/4 metre) structure would have been ideal. Construction is much as expected for its intended use. Rational design would have produced a much more useful item with very little extra manufacturing cost.”

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Posted 3 months ago

“Great quality and a absolute bargain 👌”

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Posted 3 months ago

“Fab absolutely love it delivered on time 😊”

Garden Street 5 star review on 13th March 2025

Helpful Report

Posted 3 months ago

“Delivery appalling. No communication, was first notified about delivery when it was outside my house and I was at work. Second attempt I was in, but no time frame given. Driver was rude, almost laughing at my predicament as he left pallet and 70 kilos of product on the pavement with “this is as far as it goes”. Wouldn’t even put on to my front garden with his machine. I write to Garden Street expressing my disappointment but heard absolutely nothing.”

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Posted 3 months ago

“We purchased a three lidded wooden bin store. It was delivered when promised and with easy instructions to assemble it. It looks so much tidier in the front garden now.”

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Posted 3 months ago

Garden Street is rated 4.2 based on 7,488 reviews