Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,867 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,867 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 22nd August 2026

419

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a Kettler Tudor Companion Set and had no issues whatsoever with the standard of service and delivery. Item was easy to assemble and good quality. I’m looking forward to sitting in my reclining chair when the temperature warms up a bit more!”

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Posted 4 months ago

“Bike shed is exactly what it looked like on the website. Strong and robust. The delivery was unclear. I heard nothing and then after 2 weeks, an email telling me it would be delivered by 24 hour service. It actually arrived 2 days later. I could have been away. No one checked.”

Garden Street 4 star review on 9th May 2026

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Posted 4 months ago

“Good advice at point of sale when we visited the store in Crewe. The product when delivered was just what wanted. Thank you.”

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Posted 4 months ago

“Excellent service , communication and product”

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Posted 4 months ago

“Fabulous products. Great value. Excellent customer service”

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Posted 5 months ago

“Excellent price and really pleased with product received . Soon recovered from transport and looks great. Slightly disappointed with delivery company who claimed to have tried to deliver and no one in which was not the case but that is not fault of Garden Street. It was delivered the following day”

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Posted 5 months ago

“Easy to order, delivery quick”

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Posted 5 months ago

“Very happy with the prompt service. Delivery guy damaged some chairs and they have been replaced, no problem. Quality seems wonderful too! Just need the weather to use out outdoor dining set!”

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Posted 5 months ago

“Excellent communication and very pleased with the garden furniture set. It was a pity the small parts were loose in the box and thus missing a washer and a Hex plastic cap. The delivery was amazing, polite message to say would be early and would try not to disturb and left everything in the rear garden. Most impressed.”

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Posted 5 months ago

“Just put my new canopy up outside my door and there's a load of marks/scratches on the perspex....Not happy....No Customer Service to be found!!!!”

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Posted 5 months ago

“Largely happy with this product. I hope I'm not being unfair, but I was disappointed at the amount of work involved in the assembly, with what seemed like hundreds of screws and not as much guidance as I would have liked, but the product itself is perfectly acceptable.”

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Posted 5 months ago

“good choice of products, excellent quality storage shed”

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Posted 5 months ago

“Great item, just what we wanted. Service was great. Delivered on time and even put the swing chair together.”

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Posted 5 months ago

“Stocked an item, sold and took payment for an item that you didn’t have. Very disappointing.”

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Posted 5 months ago

“Very quick and efficient delivery. Easy to construct. Looks fabulous and worth the price paid”

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Posted 5 months ago

“Garden street provided a superb service with excellent advice, prompt delivery and a fantastic product”

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Posted 5 months ago

“Great set of styish garden furniture. Bargain price compared to our local garden centre. Would happily use this company again.”

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Posted 5 months ago

“No customer service No one responds online chat. Phone line dont work No one replys to emails I had no tracking number to find order, then it arrived only 1 of the 2 parcels. So refused. Would not recommend this company at all. AVOID AVOID AVOID”

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Posted 5 months ago

“Fantastic quick & easy service product exactly as shown online. Delivery was was excellent and on time as instructed.”

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Posted 5 months ago

“Very good all round”

Helpful Report

Posted 5 months ago

Garden Street is rated 4.2 based on 7,867 reviews