Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,631 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,631 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 17th February 2026

417

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing BBQ fast delivery and great customer service highly recommended”

Garden Street 5 star review on 12th June 2025

Helpful Report

Posted 8 months ago

“I ordered over the phone but they got my name and email wrong. Then they sent the wrong shed and the fixings were missing which I had to ring up about and they took another 4 days to arrive. But the bag also had facing wood strips in so now need to find someone else to attach these I had to get the shed put up as had arranged for someone to do it for me luckily they had some hinges we could use. It didn’t paint well as was bright orange and took a lot of covering with Cuprinol paint The shed was very cheap wood disappointed all round.”

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Posted 8 months ago

“Great service. Perfect delivery. And now, in the middle of June, beautiful flowers. Just as described.”

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Posted 8 months ago

“Can't fault the service ,very smooth from ordering to delivery . Goods well boxed and delivery on time . Yes I would use this company again”

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Posted 8 months ago

“The swinging chair I ordered took longer than was expected to be delivered 3 weeks instead of 2 weeks”

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Posted 8 months ago

“Vitavia greenhouse bought, quick and easy communication with actual vendor (Vitavia), kept informed via email.”

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Posted 8 months ago

“Kept up to date with delivery. All was as expected and delivered on time.”

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Posted 8 months ago

“We ordered the LG Outdoor Barcelona set with gas firepit table in May 2025. The quality is great and was easy to assemble. The cushions are plenty plush and has finished off our garden. Delivery was quick and the guys were really helpful, carrying it to our garden rather than just at the entrance of the house. Although this is expensive, you get what you pay for, and i would recommend this to any potential purchasers.”

Helpful Report

Posted 8 months ago

“Had to contact company as arbour came with no instructions or fixings - these were delivered promptly the following day. The arbour is excellent quality & well made. My only gripe is that it was delivered on a wooden pallet which you had to dispose of yourself”

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Posted 8 months ago

“did everything the company said it would do. Very satisfied”

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Posted 8 months ago

“Great quality item and really fast delivery 👌”

Helpful Report

Posted 8 months ago

“Patio set cover as described and a perfect fit at a very reasonable price. Delivered very quickly.”

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Posted 8 months ago

“Extremely happy with the patio table I purchased. Great quality and arrived very quickly!”

Helpful Report

Posted 8 months ago

“Good quality item but had to drill one hole as it hadn’t been drilled. That wasn’t a big deal. Shocking customer support. Ordered based on a 10 working day delivery. Took around 3 1/2 weeks to be delivered. I had to keep chasing Garden Street and then waited days for response. Very poor service.”

Helpful Report

Posted 8 months ago

“Excellent service, real attention to detail. Thank you Joan.”

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Posted 8 months ago

“Very easy company to deal with. Garden bench as described with the quality they promised. Very prompt delivery. An all round good experience from ordering to receipt. Would definitely recommend.”

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Posted 8 months ago

“Excellent service from the start of my order to the delivery”

Helpful Report

Posted 8 months ago

“Searched for a patio set and found the perfect one on the site.Easy to order online and it was delivered on time.The delivery driver was very helpful in helping get the items positioned. The quality of the product was very good and the price was comparable with other companies.Very happy with the service provided.”

Helpful Report

Posted 8 months ago

“Your payment screen is semi obscured by your on line assistant and your plea for a rating. Please move them to a later page.”

Helpful Report

Posted 8 months ago

“Excellent service”

Helpful Report

Posted 8 months ago

Garden Street is rated 4.2 based on 7,631 reviews