Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,877 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,877 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 22nd August 2026

419

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product is perfect the service I am afraid not, from acceptance of the order heard nothing until the parcel was literally thrown over the rear gate of the house. Supposed to be email to state on way and delivery day/date we received nothing. No communication at all was on the verge of ringing to enquire when it would be delivered. Apart from my rant on delivery which needs sorting out I am pleased with the product”

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Posted 6 years ago

“Waited an age for the product to be shipped, I’ve contacted the company 4x within 2 months asking about my purchase, with no answer each time. I would not recommend this company and will not be buying anymore products from them. I’ve still not received my purchases upon writing this review.”

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Posted 6 years ago

“I was really unhappy with garden street. They wouldnt respond to any emails even though they had read them. Poor customer service. If your order was going to be late have the decency to let your customer know. I have a very sadly 4 year old who didnt get the birthday present he really wanted. You never had the stock in country in the first place. If you had been honest with us and managed our expectations then we might of waited but got fed up of waiting to no replys and lack commumication. Poor poor customer service.”

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Posted 6 years ago

“Ordered and paid for a garden dining set only to be told several days later via email that they had the stock numbers wrong and it wasn’t available. Very disappointed”

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Posted 6 years ago

“Generally good , but at least two of the dowels would not line up with the screws so we had to leave them out. Disappointing as it looks very nice - hope it stays secure!”

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Posted 6 years ago

“Delivered only a few days after ordering, well under the estimated timescale. Lovely seat. Very responsive to my emails.”

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Posted 6 years ago

“Prompt service even during lockdown times. Easy to use. No complaints,”

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Posted 6 years ago

“Sorry unable to rate as we still have not received our order.”

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Posted 6 years ago

“Great service, good product and easy instructions”

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Posted 6 years ago

“Can't write reviews because we have not received this item as yet?????”

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Posted 6 years ago

“Hard to do a review when item still not received after 3 weeks since ordered; originally was 10 working days. Not received any communication to say when to expect order and nothing showing when I log in to my account. Item now showing out of stock on website so no idea when to expect delivery.”

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Posted 6 years ago

“Although I knew delivery was ( going to be a while,I wasn’t given any updates of anticipated arrival until I emailed you. I am still waiting for a delivery date.”

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Posted 6 years ago

“Excellent service, very pleased with oberlisk, easy to put together. Would strongly recommend to family and friends”

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Posted 6 years ago

“Needed a replacement BBQ gazebo, knew where to get it and cheaper on line than Amazon if you go direct. Garden Street- 100% brilliant. I’ve used them before and I’ll use them again.”

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Posted 6 years ago

“Excellent price, delivery & quality of product”

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Posted 6 years ago

“Not received order yet after being promised 7 to 14 day delivery time. Due to pandemic left it 3 weeks but after chasing found my order had been missed. Now item out of stock. Have to wait another 6 weeks!”

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Posted 6 years ago

“With everything going on in the World right now they did a remarkable job. Received my Keter Box Bench within 10 days. Very good considering staff were working from home. Would buy again with them. Thank you”

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Posted 6 years ago

“Still waiting for the first order but 5he second arrived very promptly once back in stock we were kept updated very well”

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Posted 6 years ago

“Although I had to wait 13 working days for delivery it was indicated at the time of ordering it would be 10-14 working days, so it was within the time frame. Ordering was easy, delivery process fine considering the situation we are in - the man bought right to the front door for me. The box is damaged a little so I hope I don't need to send it back as I had to with the last BBQ from a different company. I haven't had chance to open it, fit it together and use it yet so I just hope it all works when I do.”

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Posted 6 years ago

“Easy to order. Delivered quicker than expected. Competitive price.”

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Posted 6 years ago

Garden Street is rated 4.2 based on 7,877 reviews