Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,877 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,877 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 22nd August 2026

419

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second time I have shopped with Garden Street. Both times the goods have arrived damaged and my time has been wasted chasing replacement parts. I am still awaiting a replacement seat for our new bench. It is is also annoying not to be able to ring up, habit to communicate only by email. Disappointed.”

Helpful Report

Posted 6 years ago

“Disappointing , not had any return emails asking about delivery of my item that was placed weeks ago . I still have no idea ! Now finally receive an email with no order details asking me to review GS. Tried calling as well and get diverted to sending an email. Poor communication 😞”

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Posted 6 years ago

“As expected.”

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Posted 6 years ago

“Cant really comment haven't received goods as of yet”

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Posted 6 years ago

“Damaged bistro set delivered in inadequate packaging. No phones as not diverted during Covid. Late to respond to emails, don't give a name. Second damaged bistro set arrived/rejected. First not collected. Still waiting for an adequate response with large box blocking hallway. Not recommended.”

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Posted 6 years ago

“Took the money even though they had no stock....had to request a refund! Won’t be using this company again”

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Posted 6 years ago

“Purchased a lovely berometer online, was going to be a father's Day but sadly my order was cancelled with no reason why. I would have happily waited until it was in stock if that was the problem.”

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Posted 6 years ago

“Still not received! Goods were ordered 30th May with a 5 -10 day delivery. As at 20th June still no goods and no contact from Garden Street.”

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Posted 6 years ago

“Site easy to navigate, very prompt service and my 89 year old mum thrilled with her new bench.”

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Posted 6 years ago

“I haven't actually received any products that I have ordered.”

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Posted 6 years ago

“Good value,”

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Posted 6 years ago

“Excellent garden furniture”

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Posted 6 years ago

“2 weeks in and still not received the order! i had a customer service person say they would look in to it and heard nothing back...”

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Posted 6 years ago

“Ordered a garden mini shed (not cheap) and after waiting a month told that I would have to wait another 5 weeks as the supplier is out of stock. Garden Street should know what stock levels are before taking orders. They also take the money up front.”

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Posted 6 years ago

“Fab parasol thank you”

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Posted 6 years ago

“Very pleased with the product I received and the prompt delivery ,thank you”

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Posted 6 years ago

“The parasol is good quality and as shown on the website. Delivery was quick.”

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Posted 6 years ago

“Great service item arrived direct from Leisure Grow Products Limited recommend”

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Posted 6 years ago

“I am really disappointed and disgusted that you ask me to write a rating of my product, I ordered it on the 26th March and still haven't received it no contact from any of you whether your working from home or at the business you should contact your customers and keep them informed”

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Posted 6 years ago

“I would love to say how lovely it is but haven’t received it !!!”

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Posted 6 years ago

Garden Street is rated 4.2 based on 7,877 reviews