Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,877 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,877 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 22nd August 2026

419

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent prompt service and lightning fast delivery.”

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Posted 6 years ago

“I had a problem which was rectified fairly quickly. So I'm very pleased with this company.”

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Posted 6 years ago

“I would love to review my parasol which I ordered on the 1st June and full payment was taken but as of Sunday 21st June it has still not arrived and the tracking info shows waiting for dispatch!! Your delivery time was 7-14 working days of which is well exceeded now and your phone lines are not operated and you advice 72 hour response time on your email enquires. I appreciate these are exceptional and difficult times but all the same don’t give a Covid 19 delivery advice if you can not keep to it. Sorry but as of now I’m not at all impressed.”

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Posted 6 years ago

“We ordered a garden furniture set which was delivered on the 19th May minus the table which was apparently damaged in transit. Since then I have repeatedly emailed Garden Street and received several replies telling me they will verify with the carrier, however we still have no table over a month later and I’m still waiting for any kind of useful update. Very disappointing. I just want my table!!”

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Posted 6 years ago

“Excellent pervice, prompt and courteous”

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Posted 6 years ago

“Purchase & delivery good but there is a fault with some of the garden furniture, and despite emailing to request a replacement, I’ve yet to hear back. I’ll be happy to increase this rating once the issue has been dealt with appropriately.”

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Posted 6 years ago

“Very prompt delivery expected time was 2 weeks delivered after 5 days . Very happy with the quality of the Rowlinsons product Only thing I would think would improve was if we could have had despatch details to be prepared, Delivery driver was rushed and left the furniture at front of house to we had to get it round back of house ourselves and if we’d have know we’d have got someone rohbd to move it for us .”

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Posted 6 years ago

“cubic metre of bark, delviered as promised, on time, found our address (an achievment) - very pleased, will use again”

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Posted 6 years ago

“Buying from Garden Street was trouble free. The garden bench / storage unit was delivered earlier than expected and the product was very good”

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Posted 6 years ago

“Ordered a cover for my outdoor heater, very pleased”

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Posted 6 years ago

“Very good service and A very helpful delivery driver”

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Posted 6 years ago

“Good price and good delivery, would use Garden Street again”

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Posted 6 years ago

“Great parasol. Delivered within timescale stated. Good communication when I emailed questions however tracking didn’t update so I was left wondering.”

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Posted 6 years ago

“Service and quality of garden furniture excellent. Prices very reasonable also and would certainly recommend.”

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Posted 6 years ago

“Better price than others on line for same named product. Delivery on time and great communication.”

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Posted 6 years ago

“Very pleased with the service I received from Garden street and you happily recommend them to others.”

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Posted 6 years ago

“What can I say? Bought a Rowlinson planter and when I started to assemble it I came to fix the lattice/box back i found that one of the main frame spars was broken. I have emailed Rowlinson and am waiting for a reply.”

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Posted 6 years ago

“Overall an easy online ordering process without fuss or problem, delivery good and no damage considering the garden arches were heavy.”

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Posted 6 years ago

“Very poor experience. My order was lost in the system for a week, then I was told one of the items was out of stock in the colour I wanted. So I changed the colour. A week later I got delivery but only for part of the order. I had to chase up where the other item was, only to be told that was also out of stock and would be available in another two weeks. I cancelled the second item. Emails were impersonal, took 1-2 days and contained misunderstandings. Totally disorganised. Would not buy from them again. Very disappointed.”

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Posted 6 years ago

“Happy with their service. Emailed when my order was to be delivered and replied quickly. Like that, especially when you order the first time.”

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Posted 6 years ago

Garden Street is rated 4.2 based on 7,877 reviews