Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,859 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,859 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 22nd August 2026

419

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Initially, I was very pleased. The item arrived when it was supposed to. But, parts didn't fit together, which rendered it unfit for purpose. The lady who dealt with our complaint was very helpful, but we've been trying in vain to talk to the technical person about this, but he seems very illusive. I needed this item for a large family event at the end of this week. Sadly, I can't use it.”

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Posted 7 years ago

“Extremely pleased with the product and service I received. Will definitely use this company again. Thanks.”

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Posted 7 years ago

“Delighted with the Garden Street shopping experience. Ordering was easy, delivery was well organised and on time, the driver was courteous and helpful and we are thrilled with our new garden furniture so, all in all, everything was as it ought to be. Thank you very much.”

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Posted 7 years ago

“Product very good, but the packaging could do with improving.”

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Posted 7 years ago

“Top quality Buddha Garden Canvas, fast delivery, really pleased, so far so good after heavy rain.”

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Posted 7 years ago

“Quality item at a great price , delivery was fast and great communication to arrange delivery highly recommended”

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Posted 7 years ago

“Pleased with the product - arrived promptly”

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Posted 7 years ago

“Found what we wanted in the site with ease, product looked good and fair price. Delivery came when planned, very good!”

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Posted 7 years ago

“Just the style of item (wormery) I wanted and now up and running (crawlingand munching) happily.”

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Posted 7 years ago

“Very happy with the service and product.”

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Posted 7 years ago

“As I live on my own I had emailed to request that the shed be taken down the side of my house into my back garden or if that wasn’t possible to give me a different delivery date when I could arrange help. I was very annoyed that the delivery guys didn’t even ring the doorbell and just dumped the shed, propped against my front porch, shoving the delivery note (which should have been signed) through my door. Yet I had taken the day off to be there! Upon inspection two large panels are faulty and need replacing and I understand I have to arrange disposal of the faulty ones. The women in customer services are very friendly and obliging but the delivery and product are disappointing.”

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Posted 7 years ago

“Extremely disappointed with the customer service. It has now been three weeks since we placed our order and we have still had no communication to tell us when our shed will be delivered. We will wait a further 48hrs to see if anything happens and then cancel our order and find a more reputal and reliable supplier!”

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Posted 7 years ago

“I have had 2 deliveries from this company. On the first delivery of lawn edging only 2 of the 3 parcels turned up - both the company and the parcel delivery blaming each other. The company did offer to send out a new parcel but this also took several days so my whole order took 2 weeks. On my second order the two bags of topsoil I ordered came with no problem but the 2 bags of bark mulch never arrived. This company do not seem to understand a simple email stating that something hasn't arrived - claiming it has, when actually that was a different item. They then offer to credit you back but give you less money than they should do. Their products may be good but I would not order from them again because their delivery and customer service is dreadful.”

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Posted 7 years ago

“All very efficient”

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Posted 7 years ago

“Online shopping was easy enough and I got to choose a delivery slot which was convenient. When the delivery truck arrived late with no notice given. The Play House was not packaged together. The driver did not have a trolley and had I not carried the parts into the back garden with him I'm not sure weather he would have just dropped them in front of the house.”

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Posted 7 years ago

“Very pleased with the arbour seat. Easily assembled and looks good.”

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Posted 7 years ago

“Only erected it today but looks really good looks like it will.last longer than others Ive had”

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Posted 7 years ago

“Still waiting for order , told checking carrier , only to find out of stock and now have to wait until the week of 5th July , ordered 6th June , what would have happened if I hadn’t chased my order ! Delivery was 5days . No mention on website that not in stock !”

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Posted 7 years ago

“goods arrived when they said they would”

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Posted 7 years ago

“Fantastic items in just the colour we wanted. Very easy transaction - ordered over the weekend and delivered on the Tuesday. Would recommend and will use them again.”

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Posted 7 years ago

Garden Street is rated 4.2 based on 7,859 reviews