Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,653 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,653 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 17th February 2026

417

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Promised delivery within 10 working days, three weeks on still nothing. Promised to call me back twice, nothing! Not happy as they have got my £900”

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Posted 6 years ago

“Purchased the LG Milan 4 seater Dining Set, quality and comfort excellent BUT poor delivery service, was let down twice on scheduled delivery dates, hence only 4 stars.”

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Posted 6 years ago

“Delivery was quick and items were good”

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Posted 6 years ago

“Very pleased with product. Easy to order and delivered very quick”

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Posted 6 years ago

“Terrible service item broken in a number of different places and still awaiting for the replacement parts, shocking”

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Posted 6 years ago

“Great shed, very easy to put together and looks good. Delivery was slightly later than we hoped for but for a better price than anyone else so worth it.”

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Posted 6 years ago

“Great service here on time, would recommend, fit is great found them hard to find, so ordered another for the future.”

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Posted 6 years ago

“Although the customer service was first class the standard of the product was absolute rubbish for the price. After delivery of two different ones, both sub-standard, i gave up and asked for a full refund.”

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Posted 6 years ago

“Product arrived before website said it had been sent. Ok because I happened to be at home. Well packaged and straight forward to fit although 2 persons almost essential. Very pleased with product and service”

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Posted 6 years ago

“Brilliant service outstanding quality. Could not believe the quality when I unpacked today. Thanks so much”

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Posted 6 years ago

“Alas still having issues with this after 28 days. Customer service not very helpful. They never actually call back when they say. Really disappointed in the product and the service.”

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Posted 6 years ago

“Delivery was on time. Easy to follow instructions to set up the wormery. Worms settled and happy although did expect two bags of worms. Hoping these feel at home soon and increase in numbers.”

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Posted 6 years ago

“Great service, great product. Not too difficult to construct, instructions were easy to follow.”

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Posted 6 years ago

“Received Gazebo, however some of the parts do not fit together. Called customer service 6 times now. Been told twice replacement pieces on way. Then got told they tried to deliver, We were home and never a delivery. A month later, Now have been told, no replacement parts will be sent out, instead a Mod Kit Fix Kit will be sent out. Feel very disappointed. This should be the manufacturers job to send the correct pieces and not mine to modify parts with a fix kit.. some pieces of metal don’t even have the threads in the holes to screw pieces together. Not happy”

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Posted 6 years ago

“I cannot comment on the quality of my garden bench as it has not yet arrived, although payment has been taken from my bank. I have waited far too long for delivery!”

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Posted 6 years ago

“delivery on the date promised, product seems to be ok although a thicker powder coating would give more resistance to framework scratching”

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Posted 6 years ago

“Came on time well packaged lovely item. Pleased with all.”

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Posted 6 years ago

“Palram 6 x 3 shed in grey. Good price and arrived within time frame. Attractive looking and sturdy shed. Took two of us ( aged over 60 and 70) a day to construct. Watching Palram applications video first was helpful.”

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Posted 6 years ago

“I order my garden furniture being told that the item was in stock and would be delivered in 2-5 days, and someone would contact me to arrange delivery. Over a week passed with nothing from the company, so I chased and got a response saying oh sorry item is out of stock now, you'll be contacted when item is back in stock. Another 1.5 weeks pass and still no contact, so I chase again and get told not to worry item back in soon and someone will contact me to arrange delivery day. A few days pass and I had to go home from work early due to another reason, and guess what it turns up that day. With no contact whatsoever from delivery. Sheer luck I was home. `Customer Service is not good! Least I finally got the item though.”

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Posted 6 years ago

“Got my purchase when they said I would, would definitely shop here again.”

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Posted 6 years ago

Garden Street is rated 4.2 based on 7,653 reviews