Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,859 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,859 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

Write Your review

Tell us how Garden Street made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Garden Street 5 star review on 22nd August 2026

419

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product arrived on time very happy with service.”

Helpful Report

Posted 7 years ago

“Ordered item. Wasn’t delivered within the timescale given. Had to chase for an update. Was informed that it would be back in stock on 26 June. Still do not have the item (as of 30 June) or confirmation that it has been despatched. Meanwhile the website continues to show that it is in stock.”

Helpful Report

Posted 7 years ago

“Product was fine but we were let down badly on delivery. Had to chase delivery date then told product was out of stock but when ordered it was in stock! Then product arrived without warning. Poor information considering modern technology.”

Helpful Report

Posted 7 years ago

“Very pleased with the product”

Garden Street 5 star review on 30th June 2019

Helpful Report

Posted 7 years ago

“Perfect. Good quality. Now need to order new stand to do it justice.”

Helpful Report

Posted 7 years ago

“So happy with my gazebo ! Very quick delivery”

Helpful Report

Posted 7 years ago

“Had to return an original item due to damage during transit but this was processed quickly and a replacement sent out immediately.”

Helpful Report

Posted 7 years ago

“We received the rocking chair by courier earlier this month. We started to assemble the chair and discovered that plugs did not fit smoothly into the holes. In addition one of the holes at the bottom of the legs was too big for the screws that were provided meaning that we could not attach one of the rockers. Because the holes were out of line with the plugs this caused one of the legs to split slightly when starting to attach the rocker. We reported the screw issue to Matthew at Leisure Grow. He asked us for video evidence!! Evidence was provided over 2 weeks ago. We have received messages from Matthew advising that a larger screw will be sent to us but this has not arrived. Please can you come and collect the chair that has been provided as it is faulty and provide us with a new one? The service has not been acceptable so far. We can see that a chair that fits together and screws up will be very nice so that is what we require please. Regards Andrew Fagg 07720353866”

Helpful Report

Posted 7 years ago

“Very satisfied.Good choice and at the best price.Swift delivery and item well packed in perfect condition.”

Helpful Report

Posted 7 years ago

“My daughter who I bought this for was happy with the delivery she was able to track where they were. They delivered on time. Unfortunately due to weather it’s still in the shed.”

Helpful Report

Posted 7 years ago

“Worked very well two nights of rain an the 100 liter tank was full!”

Helpful Report

Posted 7 years ago

“Very prompt service. Thank you.”

Helpful Report

Posted 7 years ago

“I bought a garden trolley from Garden Street, who were quick in replying to emails and they were very responsive to my request to delay the delivery. Altogether very pleased.”

Helpful Report

Posted 7 years ago

“Excellent service, good communication and prompt delivery, item as described.”

Helpful Report

Posted 7 years ago

“Goods arrived quickly and were as a expected. Very pleased. It would have been good to have email updates on progress of order although it wasn’t an issue since the order arrived promptly. Overall very pleased.”

Helpful Report

Posted 7 years ago

“Really pleased with the gazebo and the delivery was excellent. I ordered on a Thursday evening and it was delivered on the following Monday. The instructions do need to be better though.”

Helpful Report

Posted 7 years ago

“Delighted with new bird table. Purchase & delivery went to plan, satisfied customer,thank you.”

Helpful Report

Posted 7 years ago

“Goods arrived with minor damage, rang supplier to get it fixed but months later still waiting for a satisfactory outcome.”

Helpful Report

Posted 7 years ago

“One of the doors arrived a bit chipped, but they were very quick and responsive in replacing it! It arrived in 2 days! Great customer service, hence the 5 stars.”

Helpful Report

Posted 7 years ago

“The Arbour is just as advertised we are very pleased with it.”

Helpful Report

Posted 7 years ago

Garden Street is rated 4.2 based on 7,859 reviews