Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,861 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 22nd August 2026

419

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered the wooden compost bin which had some splitting of the wooden slats on the roof/lid. Which for the cost was disappointing.”

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Posted 7 years ago

“Very disappointed that you do not deliver to the Isle of Wight”

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Posted 7 years ago

“I ordered a triple bin store online. Delivery was 3-5 working days. Heard nothing for 9 days then called Garden Street customer service who said I should have been contacted by the delivery company and would chase it up for me and get back to me the same day. Heard nothing. Called again the following day, now 10 days late, only to be told the item was out of stock! Very poor service. I won't be using this company again. Bought same product online and it was delivered within 3 days!”

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Posted 7 years ago

“Great service and good value for money”

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Posted 7 years ago

“Fast and effecient service, delivery on time and as discussed”

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Posted 7 years ago

“thank you - good product and good service”

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Posted 7 years ago

“So far I have been happy with the service. However a review is a little premature as we are still looking to finalise a delivery date for my purchase. I look forward to hearing from you. Kindest, Isobel”

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Posted 7 years ago

“Very impressed with the service provided and the items that I have purchased,definetly will use again.”

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Posted 7 years ago

“Very pleased with the whole thing! Ease of ordering, speed of delivery and really happy with the quality of our wrought iron gate! Would definitely recommend this company.”

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Posted 7 years ago

“Fast delivery and BBC was at great price”

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Posted 7 years ago

“Service was excellent. My only concern was that the instructions were a little difficult to understand.I made the mistake of not aligning the brackets with the back edge of the main support on the back wall. This was mainly due to me having to fix the unit onto an irregular stone wall which was not easy to line up to. A warning in the instructions would have saved me a lot of time in correcting the mistake.”

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Posted 7 years ago

“I made a number of enquiries before purchasing an item and the responses were very helpful, which then allowed me to confirm what I wanted. Items were then delivered very efficiently and well packed. So delighted, thank you.”

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Posted 7 years ago

“Can you believe it took them over 2 months to sort my order out first I ordered a 5x3 Pen Metal Shed requested a refund within 14 days of purchase because it was too small, wanted an exchange for the 6x4 Pen Metal Shed instead exactly the same just bigger took them that long I had to call every week with out a miss to check what was going on with my order which was a nightmare would not recommend or/even use them again by the time I got my 6x4 Shed I found the same Shed cheaper on Wayfair.co.uk so regret buying from them don't make the same mistake I did!”

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Posted 7 years ago

“A1 Service and would buy from again.”

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Posted 7 years ago

“the fault was not with Garden street but with the supplier of the shed (mercia) unpacked the shed parts checked against instruction manual and found 18 Pieces missing all the fixings, in the instruction manual the items had a cross next to parts that were not in the packaging so could not build the shed so sent it back for a full refund”

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Posted 7 years ago

“Bought my excellent Rowlinson summer house from Garden Street. Very good price and very good service.”

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Posted 7 years ago

“Excellent service, very fast delivery”

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Posted 7 years ago

“Had no problems on time and good quality and good price”

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Posted 7 years ago

“Our bbq was delivered within 3 working days, as ordered. Left in our garage on pallet. I felt I got good value as it came with a genuine cover for just an extra £10, when everywhere else charged at least £40. The ordering process was easy too.”

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Posted 7 years ago

“Great product exactly what we ordered fast delivery service and easy to purchase online. I would recommend this to anyone just one improvement would be to include some more information on the instructions.”

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Posted 7 years ago

Garden Street is rated 4.2 based on 7,861 reviews