Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,785 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,785 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 17th February 2026

417

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really poor communication I had to chase on numerous occasions for initial delivery despite being told their courier would contact me to arrange. When one chair was damaged I had to chase numerous times to get a replacement of the damaged item. We have had 2 failed attempts at obtaining a replacement - they sent the wrong chair then just an arm cap!? It was only resolved when I contacted the manufacturer who were really helpful and resolved my issue. The whole saga took over a month, to add further insult I now note the set has been significantly discounted 😂”

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Posted 11 months ago

“This bistro set is excellent. Well made, lovely design, comfortable cushions and sturdy. It is just a shame that the words TEMPERED GLASS are right in the middle of the table top.”

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Posted 11 months ago

“Purchased online a Hartman Almalfi Bistro set, before i made the purchase i did a live chat on the site as i had a few questions regarding delivery which were answsered all very proffesionally and very polite. I was kept well informed on the delivery date and the progress. Definately use Garden Street again.”

Garden Street 5 star review on 10th July 2025

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Posted 11 months ago

“Rubbish! Curt communicaton. Take it or leave it attitude. Wouldn't recommend :(”

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Posted 11 months ago

“Very disappointing service. Advertising free delivery to mainland UK however a cost implication if you live in the North of Scotland! Poor show again!”

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Posted 11 months ago

“Very please with the service both by Garden Street Comany, who kept in touch with me during time from order to delivery, and DX who delivered the product on the date and time quoted! I would recommend this Comany and service to who requires it. I would endorese my comments as part of any servey reqired Thank you Garden Street”

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Posted 11 months ago

“Quick convenient delivery, product as advertised”

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Posted 11 months ago

“The delivery came on time. Fitted together well with a couple of guys. Looks great”

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Posted 11 months ago

“Great table & chairs, quick delivery. Would definitely recommend, good price.”

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Posted 11 months ago

“Great quality easy to assemble. Good value for money”

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Posted 11 months ago

“Product arrived very quickly. Good communication throughout the sale. Well done .”

Garden Street 5 star review on 9th July 2025

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Posted 11 months ago

“Very good product, delivered on time, many thanks”

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Posted 11 months ago

“Cover arrived within 3 days but not sure it is what I ordered . It is much bigger than the furniture despite saying it is the cover for the LG 6 seater furniture set. Very heavy, gathers water and is not easily secured. The excess material and venting allows the wind to get underneath and blow things about. Not secure - feel like I wasted £98.”

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Posted 11 months ago

“Great product just what I've been looking for, delivered on time and much better price than othe suppliers”

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Posted 11 months ago

“Product delivered on time. well packed and secure. Good quality, well engineered with clear and concise fitting instructions. All complying with advertised information. Now used for 3 weeks and very pleased.”

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Posted 11 months ago

“Amazing service, we are very complicated to deliver to as live on an island and it went perfectly. Have already been recommending you to our friends and customers.”

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Posted 11 months ago

“Not great. Item arrived damaged.”

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Posted 11 months ago

“The pergola is very poor quality. The instructions were almost impossible to understand. One of the slats in the seat is broken! There are other defects that I haven’t the time to list.”

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Posted 11 months ago

“Excellent service and lovely Hartman Amalfi table and chairs”

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Posted 11 months ago

“Awful company, please avoid. I discussed with a member of staff the size canopy I needed and he confirmed the material was 3m x 4m. It was to be used on the inside of a pergola for decorational purposes only. My wife an I started to staple it to the excisting beams, which was trickey due to the size, then realised when we got to the end it was short. I called and emailed only to be told it was for one of their pergola, and it obviously would not be the size? Even thoiugh I had this confirmed with their colleague. A continuation of excuses followed including it was my fault for not measuring it, and now I had used staples it could not be returnrd. I, like the majority of the country, trust what people say, and when you buy something it is correct. I do not order a pint at a pub and then measure it, I do not but items from the supermarket and then weigh them when I get home, and so on. Therefore I could not recommend this company at all.”

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Posted 11 months ago

Garden Street is rated 4.2 based on 7,785 reviews