Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,859 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,859 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 22nd August 2026

419

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still not received the order yet very disappointed. Ordered 19th June. No contact at all.”

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Posted 7 years ago

“Horrendous customer service. Only got my order as I chased. Told them we needed the order for a certain date and they did nothing to try and help get it here.”

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Posted 7 years ago

Good Afternoon, Thank you for your review. Our estimated lead times displayed online are based on working days, of which your order was delivered within. Our deliveries take place on working days, however we could have arranged for a Saturday delivery for an additional charge to help the product arrive in time for your function. If you have any questions or queries please feel free to contact us. Kind Regards.

Posted 7 years ago

“Good price, reasonably quick delivery and as described, but I wasn't notified of despatch, nor did I receive any tracking details. Fortunately someone was home at the time of delivery.”

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Posted 7 years ago

“Good product easy to assemble fast delivery”

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Posted 7 years ago

“Very disappointed ordered this on 17th June not heard a word re delivery chased them twice still nothing. So disappointed.tpday is 8th July .”

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Posted 7 years ago

“Very good prices and exactly what we wanted.prompt service”

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Posted 7 years ago

“Great quality furniture and arrived on advised day. Very pleasant people on the phone when looking for some advice and quick to reply to emails.”

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Posted 7 years ago

“we are happy enough good quality 1 damaged panel replaced but did find one more with a fault on one of the other panels what leaves a slight gap what you can see through.apart from that ok. Will probably order more soon.”

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Posted 7 years ago

“We have now bought log store, bin store and most recently outdoor sofa, chairs and table. All purchases were easy, great quality and have all arrived as promised. Thank you!”

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Posted 7 years ago

“Good quality plastic garden shed, delivered on time.”

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Posted 7 years ago

“The flat pack frame did not screw together properly with the boxes too small to have full length frame lengths. No base included.”

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Posted 7 years ago

“Product showing in stock and around 3 days delivery, turns out it wan’t in stock and took 9 working days. Had lots of issues with Rowlinsons product which are slowly getting sorted, would not buy any more of their products and still waiting for final resolution of my issues. 3 day shift after ordering I rang to enquire about approx delivery date and promised a ring back which never happened.”

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Posted 7 years ago

“Good service and product. Information rather lacking but when I rang them delivery time and date was sorted and stuck to. Carrier was brilliant”

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Posted 7 years ago

“The communication with Garden Street was excellent and the delivery was between the hours of 8am and 8pm. Received our Arbour in a very strong crate and the only pitfall was that we had to dispose of this ourselves. My husband is in his early seventies and it took him all day to erect this. According to the fitting instructions it states that you need two strong men to fit this but my husband fitted it all by himself without any difficulty. The arbour is all fitted and in the process of being painted with the colours green and cream and it is starting to look fantastic.”

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Posted 7 years ago

“Great product!”

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Posted 7 years ago

“All as described, fast despatch and no problems. Good quality”

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Posted 7 years ago

“Excellent service & product”

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Posted 7 years ago

“Really pleased with our purchase - a landscape garden arch. Well packaged and delivered promptly by an extremely considerate courier......What more can you ask for?”

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Posted 7 years ago

“Ordered the wooden compost bin which had some splitting of the wooden slats on the roof/lid. Which for the cost was disappointing.”

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Posted 7 years ago

“Very disappointed that you do not deliver to the Isle of Wight”

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Posted 7 years ago

Garden Street is rated 4.2 based on 7,859 reviews