Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,397 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,397 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 19th April 2025

403

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s not as solid as expected it feels a bit flimsy and not very square. A split in one of the doors has begun to form about a month after building it.”

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Posted 8 months ago

“We placed an order - delivery specified 7-15 working days. After 11 days I called to see if there was an update. The gentleman I spoke to was very unhelpful and said nothing could be done until after the 15 days, he suggested sending an email to request an update, which I did. I have now been informed that there was and IT error and our item had not been picked. In total 19 days delivery for a single gate!!!”

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Posted 8 months ago

“Excellent service good price and arrived on time”

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Posted 8 months ago

“Excellent service. Had a few issues with delivery as we live on a main road and have a driveway so it took 2 goes to get it delivered. The second delivery driver was great though and didn’t bother about holding traffic up for 10 minutes. He did say he’d delivered to worse places.”

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Posted 9 months ago

“Size of garden box was not as advertised Made me pay return price even though their advert was inaccurate. They said it was my change of mind. The collection by them was cancelled 5 times which ment refund was over a month and I had waited in for 3 of the dates”

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Posted 9 months ago

“An excellent company to deal with. Keen pricing and quick delivery, carrier keeps you updated regarding the delivery.”

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Posted 9 months ago

“Really pleased with the quality of my triple bin store. Assembly is relatively easy with basic tools. Perhaps 3 top handles could be an improvement in future designs so that one opens the lids with a bit of support. Would recommend.”

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Posted 9 months ago

“Great product Fantastic service”

Garden Street 5 star review on 29th July 2024

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Posted 9 months ago

“I received my Garden seat which came on a well packed pallet which was secured well, I knew this arbour seat was good quality because I’ve got another one and the construction is top quality material.”

Garden Street 5 star review on 28th July 2024

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Posted 9 months ago

“Best price I found for my lean-to pergola and delivery was very fast. All in all, very pleased.”

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Posted 9 months ago

“Delivery was very prompt and the item was packaged very well for transportation. Very pleased with my new bbq”

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Posted 9 months ago

“Good quality bistro set, very happy with it. Was delivered promptly.”

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Posted 9 months ago

“Very helpful when ordering a stone bbq”

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Posted 9 months ago

“Good Relaxing Solid Swing Slightly spoiled by minor damage and delivery was a day later than courier arranged. Takes 1ltr of furnature oil to cover all surfaces. Which it tells you to do. I added cover under roof to keep water & sun off, Also fitted rubber feet to the legs so it does not soak up water & bought cushions & made a couple of foot stools. Overall Very Pleased & It Won't Go Rusty.”

Garden Street 4 star review on 28th July 2024

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Posted 9 months ago

“So pleased with my garden set.Worth every penny well made very heavy very thick wood”

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Posted 9 months ago

“Purchased a really nice wooden bin store. Process was really easy and product arrived as quickly as expected. Price was competitive. The courier was fantastic; good communication and so helpful. Went above and beyond to put it in the right place as it was a bit heavy for me to move. Can’t fault the service at all!”

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Posted 9 months ago

“Excellent customer service, very sturdy Lutyens style garden bench. Thanks”

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Posted 9 months ago

“Good product just as advertised, speedy delivery. Definitely recommend”

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Posted 9 months ago

“Fabulous furniture, delivery driver was so helpful and the one time I had a question the response was almost instantaneous. Would definitely use again”

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Posted 9 months ago

“Hopeless firm don't touch them. Delivery after many emails eventually arrived . No answer to communication.”

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Posted 9 months ago

Garden Street is rated 4.2 based on 7,397 reviews