Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,632 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,632 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 17th February 2026

417

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient all through to delivery. Highly recommended.”

Helpful Report

Posted 5 years ago

“Unable to complete review as I'm still waiting for my order to be completed”

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Posted 5 years ago

“Product is very good, it’s easy to erect provided you’ve got reasonable diy skill All you need is a spirit level and a decent electric drill and suitable masonary bits You definitely need 2 people however as although not that heavy the blind is long and unwieldy (even the smallest size) Delivery was fairly quick (COVID permitting) The driver however just showed up , luckily we were in. All in all we’d recommend the company and the awning”

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Posted 5 years ago

“Am very happy with my purchase - as a non-DIY'er the shed was much easier to put together than I thought and it looks great. Also was notified when the item was back in stock and was delivered quickly (considering during lockdown).”

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Posted 5 years ago

“It was easy to order and the Greenhouse arrived well packed and I did not have to wait as long as indicated. All my queries were answered and I am extremely please with the Service from Garden Street. Thank you”

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Posted 5 years ago

“Bought a canopy for our front window, item was exactly as described. Web site said delivery 7 working days, we came home two days later to find it in our back garden. An e-mail to say it had been dispatched would have been nice, or this review would have been five stars”

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Posted 5 years ago

“I have given a 5 star rating because of the good quality of the cantilever parasol and base and also 5 stars because of the great customer service we received after purchase with a little query we had. I would certainly recommend Garden Street to anyone looking for a Norfolk Leisure Parasol and Base unit.”

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Posted 5 years ago

“Helpful, polite and quick”

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Posted 5 years ago

“On chasing up delivery of gazebo and arch found out that the gazebo was unavailable so asked for money back on that item but still waiting for delivery of arch. Their email communications are polite and sound helpful but its a pity that they failed to identify items not available. Has I not asked I doubt if they would have contacted me and my money would still be out of my account. So for customer service I can only rate 2 star.”

Helpful Report

Posted 5 years ago

“Very happy with the composter, easy to follow instructions and well made. The website and ordering process was easy to navigate. I wasn't expecting to take delivery of my package so soon, which was a pleasant surprise, however it would have been helpful to give me advance warning of when I might receive it.”

Helpful Report

Posted 5 years ago

“No notification of order being dispatched from either Garden Street or the courier company used. Came home to find three palettes stacked infant of my door, prohibiting entry. Careless and thoughtless handling. The company have yet to respond to my email either and are not answering calls - supposedly due to Covid.”

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Posted 5 years ago

“Good product and quick delivery”

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Posted 5 years ago

“Very prompt service communication good, item had lead time of 14/28 days, but surprisingly arrived within the 14 day period. Well packed, still to check contents to make sure all is present as it's in kit form. All in all very good.”

Helpful Report

Posted 5 years ago

“Qiuck delivery, good product, easy to put together, everything was a good fit, but not enough screws included. Would buy another.”

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Posted 5 years ago

“I have not had delivery of this purchase yet.Can you please confirm when this will be delivered JOHN BRINDLEY”

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Posted 5 years ago

“Good quality, arrived within 4 days”

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Posted 5 years ago

“Very quick delivery from placing order and well packaged I am pleased with the product and the price but the diagrams for assembly need to be larger and more detailed Overall it is a good product”

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Posted 5 years ago

“Ordered the railings mid June as was told i would get them within 5 day. Still waiting, and have a very unhappy client!!”

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Posted 5 years ago

“No received my purchase yet ...still waiting , hopefully it will arrive soon”

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Posted 5 years ago

“Easy web shop. Our order (large parasol) arrived promptly and in damaged. High quality item and doing the job intended.”

Helpful Report

Posted 5 years ago

Garden Street is rated 4.2 based on 7,632 reviews