Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,653 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,653 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 17th February 2026

417

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to return an original item due to damage during transit but this was processed quickly and a replacement sent out immediately.”

Helpful Report

Posted 6 years ago

“We received the rocking chair by courier earlier this month. We started to assemble the chair and discovered that plugs did not fit smoothly into the holes. In addition one of the holes at the bottom of the legs was too big for the screws that were provided meaning that we could not attach one of the rockers. Because the holes were out of line with the plugs this caused one of the legs to split slightly when starting to attach the rocker. We reported the screw issue to Matthew at Leisure Grow. He asked us for video evidence!! Evidence was provided over 2 weeks ago. We have received messages from Matthew advising that a larger screw will be sent to us but this has not arrived. Please can you come and collect the chair that has been provided as it is faulty and provide us with a new one? The service has not been acceptable so far. We can see that a chair that fits together and screws up will be very nice so that is what we require please. Regards Andrew Fagg 07720353866”

Helpful Report

Posted 6 years ago

“Very satisfied.Good choice and at the best price.Swift delivery and item well packed in perfect condition.”

Helpful Report

Posted 6 years ago

“My daughter who I bought this for was happy with the delivery she was able to track where they were. They delivered on time. Unfortunately due to weather it’s still in the shed.”

Helpful Report

Posted 6 years ago

“Worked very well two nights of rain an the 100 liter tank was full!”

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Posted 6 years ago

“Very prompt service. Thank you.”

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Posted 6 years ago

“I bought a garden trolley from Garden Street, who were quick in replying to emails and they were very responsive to my request to delay the delivery. Altogether very pleased.”

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Posted 6 years ago

“Excellent service, good communication and prompt delivery, item as described.”

Helpful Report

Posted 6 years ago

“Goods arrived quickly and were as a expected. Very pleased. It would have been good to have email updates on progress of order although it wasn’t an issue since the order arrived promptly. Overall very pleased.”

Helpful Report

Posted 6 years ago

“Really pleased with the gazebo and the delivery was excellent. I ordered on a Thursday evening and it was delivered on the following Monday. The instructions do need to be better though.”

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Posted 6 years ago

“Delighted with new bird table. Purchase & delivery went to plan, satisfied customer,thank you.”

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Posted 6 years ago

“Goods arrived with minor damage, rang supplier to get it fixed but months later still waiting for a satisfactory outcome.”

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Posted 6 years ago

“One of the doors arrived a bit chipped, but they were very quick and responsive in replacing it! It arrived in 2 days! Great customer service, hence the 5 stars.”

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Posted 6 years ago

“The Arbour is just as advertised we are very pleased with it.”

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Posted 6 years ago

“Initially, I was very pleased. The item arrived when it was supposed to. But, parts didn't fit together, which rendered it unfit for purpose. The lady who dealt with our complaint was very helpful, but we've been trying in vain to talk to the technical person about this, but he seems very illusive. I needed this item for a large family event at the end of this week. Sadly, I can't use it.”

Helpful Report

Posted 6 years ago

“Extremely pleased with the product and service I received. Will definitely use this company again. Thanks.”

Helpful Report

Posted 6 years ago

“Delighted with the Garden Street shopping experience. Ordering was easy, delivery was well organised and on time, the driver was courteous and helpful and we are thrilled with our new garden furniture so, all in all, everything was as it ought to be. Thank you very much.”

Helpful Report

Posted 6 years ago

“Product very good, but the packaging could do with improving.”

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Posted 6 years ago

“Top quality Buddha Garden Canvas, fast delivery, really pleased, so far so good after heavy rain.”

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Posted 6 years ago

“Quality item at a great price , delivery was fast and great communication to arrange delivery highly recommended”

Helpful Report

Posted 6 years ago

Garden Street is rated 4.2 based on 7,653 reviews