Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,629 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,629 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 4th December 2025

416

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and a very good product I will use them again”

Helpful Report

Posted 5 years ago

“I can’t review the shed I bought as I’m still waiting to receive it.... when I placed the order it said it would be 3 weeks till it came into stock, which was fine, it came into stock on the date expected but when I followed up I found it said it would be a 3-4 week lead time on delivery which is just really annoying.”

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Posted 5 years ago

“Still haven’t received my order and poor communication,,, 34 days waiting so far and still no delivery date or communication regarding the delivery date or order progress”

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Posted 5 years ago

“Good quality delivered on time.”

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Posted 5 years ago

“Bought hardwood table and 6 chairs and cushions. Very good quality well made Very quick delivery well packaged . Very pleased with the Items and seller highly recommended”

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Posted 5 years ago

“Ordered and paid for a bin store Emailed for updates a couple of times then 8 weeks later was told they had no stock and didn’t no when they would receive any. So just had to get a refund. Not a good experience.”

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Posted 5 years ago

“We ordered a sapphire apex metal shed on 23 April and it was shown as in stock. However, we didnt receive it until 25 July 2020. We couldnt speak to anybody so had to rely on emails. They always replied to us but we had to chase. The shed was offered at a great price and is supplied by another company. Garden Street always offered to let us cancel and have a refund because of the delay. These sheds are really popular and are imported hence the delay. We are in difficult times and although it took a long time to arrive the product is excellent. A very detailed manual is provided to help installation.”

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Posted 5 years ago

“We haven't yet received our product !!!”

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Posted 5 years ago

“We ordered a garden storage box over a month ago and have still not received it.”

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Posted 5 years ago

“A very good product, at a very good price, and very quickly received.”

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Posted 5 years ago

“I haven't received my order yet!!”

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Posted 5 years ago

“Very pleased with table and chairs I would recommend to anyone and would use again thank you.”

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Posted 5 years ago

“Very pleased with my bench,with quick delivery and great communication from garden street,I will certainly buy from this firm again. !!”

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Posted 5 years ago

“Love the product but it was damaged in transit and having reported it I’ve just been ignored. Appalling customer service. Avoid this company! The few pounds I saved by buying from Garden Style will now pale in to insignificance in relation to the legal costs of forcing them to uphold the law...”

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Posted 5 years ago

“Marvellous service Kept informed at all stages”

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Posted 5 years ago

“Very pleased with service from start to finish would definitely recommend Garden Street”

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Posted 5 years ago

“Product was showing in stock, bit of a surprise to eventually find that delivery would take a month and a half. Still haven't received the product yet so I can't actually review it but have received several requests to review which is a bit irritating. Stock status is entirely misleading, don't believe it, ask for a confirmed delivery.”

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Posted 5 years ago

“Plant wasn’t in great condition when it arrived sadly”

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Posted 5 years ago

“Never received my shed”

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Posted 5 years ago

“Wouldn’t even rate you absolutely disgusting, emailed a few day ago to chase and still haven’t heard back. How can I rate something I haven’t received????”

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Posted 5 years ago

Garden Street is rated 4.2 based on 7,629 reviews