FURL Reviews

Name: FURL
Address: 71 - 73 Fairfax RoadSwiss Cottage, 71 - 73 Fairfax RoadSwiss Cottage, London Borough of Camden
Rating: 4.88

4.9 Rating 1,515 Reviews

99 %

of reviewers recommend FURL

4.9

Based on 1,515 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0208 4516999

Email:

david@furl.co.uk

Location:

71 - 73 Fairfax RoadSwiss Cottage,
71 - 73 Fairfax RoadSwiss Cottage
London Borough of Camden
NW6 4EE

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Lynn Saad

Victoria Timms

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality product that looks great.”

Helpful Report

Posted 7 years ago

“In addition to Furl's user-friendly website, there is the choice of seeing the actual furniture in a large unit in London. This is great, as you can try out the sofa before you commit to buying it. The service is excellent and the choice of fabrics is wide. We ended up choosing the sofa bed we liked with our own choice of fabric. The delivery date was spot on, as promised! My guests cannot believe how comfortable the bed is, considering that sofa beds tend to not be comfortable as a bed or a sofa. It is comfortable in both instances. I highly recommend Furl for its efficiency and great customer service.”

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Posted 7 years ago

“Amazing and confy sofa. 5star quality. Really recommend”

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Posted 7 years ago

“All we wanted - comfortable, multiple option to choose and make it our style, reasonable price, great storage and easy to open. We are very very satisfied with what we ordered and recommend it to everyone.”

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Posted 7 years ago

“Had my sofa bed just over a year. It's the best purchase I think I've made in a very long time. The sofa is comfortable and the bed is great. The only thing I wish I had added was wheels. I have 2 dogs and it would make it easier to clean under. If you still thinking about buying just go for it.”

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Posted 7 years ago

“This is the second storage bed from furl, the 1st was very good and the 2nd even better! the only reason for change was to accommodate the children on the weekend mornings. There is slightly more support for the base now and they have finished the lower edges to look very good!?”

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Posted 7 years ago

“I had my sofa bed custom-made. It turned out even better than I had expected. The quality is great, it sleeps comfortable and it looks perfect in my room.”

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Posted 7 years ago

“excellent service could not be more pleased with product, ten score in every department!”

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Posted 7 years ago

“The customer service was great and everything about our bed was so customizable. We absolutely love our bed and the amazing storage space we have underneath.”

Helpful Report

Posted 7 years ago

“I searched high and low for an ottoman in a certain size and colour. I eventually had one made to measure by Furl. It's a great quality product and I'm very happy with it! Great service.”

Helpful Report

Posted 7 years ago

Hello Olga, We are so pleased to hear that you love your ottoman. Your 5 star review means the world to us. All the best, Furl

Posted 7 years ago

“Nice and comfortable bed, big support from the management and the director of the company throught the purchase procedure, proffesional team for the instalation. All done as prommised in due time! Thank you!”

Helpful Report

Posted 7 years ago

Hi Natalia, We are so pleased to hear that you are happy with your bed and thank you for complimenting the service of our team. Best wishes, Furl

Posted 7 years ago

“Very nice staff. Various of options to customize my own sofa bed. The assembly process only took 10 mins.”

Helpful Report

Posted 7 years ago

Hello Yunqi, Your sofa bed looks great. Thanks a million for your kind comments about our staff and efficiency. All the best, Furl

Posted 7 years ago

“Outstanding! Both David and Jessica are amazing, helpfully and made the whole process exceptional - not forgetting the installation, chaps were awesome too The product it self (the bed)- quality product well engineered and designed! Do recommend to anyone”

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Posted 7 years ago

Thank you so much for you fantastic 5 start review Anuj, we are so pleased to hear that you are enjoying your bed. All the best, Furl

Posted 7 years ago

“It is strong, firm and comfortable. It is very chic.”

Helpful Report

Posted 7 years ago

We are so pleased that your storage bed is so comfortable Mojdeh. Your selections were certainly chic. Hope to see you again, Furl

Posted 7 years ago

“From our first visit to the delivery the whole experience was totally professional. Have now resolved all of our storage problems in main bedroom, will certainly use FURL for our spare Bedroom.”

Helpful Report

Posted 7 years ago

Hello Sally, We are so pleased to hear that your experience was first class, and thank you very much for your five star review. We look forward to seeing you again in the future. Best wishes, Furl

Posted 7 years ago

“The bed is excellent quality. They can store the bed until you are ready to take delivery, and they constructed the bed for me. Overall the service was excellent!”

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Posted 7 years ago

Hi Harriet, we are so pleased to hear that you love your bed. Your 5 star review means the world to us. All the best, Furl

Posted 7 years ago

“Great service, great communication, loved the showroom, love the bed! Thanks.”

Helpful Report

Posted 7 years ago

Thank you so much for all your love and five stars. Thank you, thank you, thank you! All the best, Furl

Posted 7 years ago

“It is easy to use the website and design your bed. This is the second bed we have purchased. They are high quality, very well made, and look very stylish. I wish more of the fabrics were on line to choose from, but other than that very good.”

Helpful Report

Posted 7 years ago

Hello Craig, We love nothing more than seeing your bed at home. It looks truly fantastic, and very stylish that's for sure! Thank you for sharing the photo with us and for your fabulous five stars. Best wishes, Furl

Posted 7 years ago

“The sofa bed arrived exactly as we had ordered it after using the easy to navigate website. It arrived on time and the installation was performed efficiently and quickly by the two delivery men. We love the colour, the ease of changing from sofa to bed and vice versa and most of all, the mattress, praised by our guests as being extremely comfortable. Would recommend Furl to everyone looking for a top class sofa bed.”

Helpful Report

Posted 7 years ago

Hi Tessa, Thanks a million for your five star review. We are so pleased to hear that your guests love your sofa bed as much as you do. All the best, Furl

Posted 7 years ago

“Great quality and very well made. Survived 2 moves and still strong!”

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Posted 7 years ago

Hi Justin, Your five star review means the world to us. Our beds are certainly built to last and move around with you. We hope you have survived the moving too! All the best, Furl

Posted 7 years ago

FURL is rated 4.9 based on 1,515 reviews