FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, Unit B2 The Rise, Moat Way Industrial Estate,, Barwell
Rating: 4.71

4.7 Rating 1,614 Reviews

97 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,614 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

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Alex Manweiler

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dear Sir or Madam, We ordered the fridge on the 25th September and we have not had it delivered yet could you let me know when it will be delivered as the customer is not very pleased. Yours faithfully M Parkes”

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Posted 7 years ago

“Purchase process was quick and easy and the delivery team were brilliant pleasant and efficient”

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Posted 7 years ago

“Excellent. Good friendly service on the phone and delivered as promised. Also excellent prices”

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Posted 7 years ago

“Great service and competitive prices.”

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Posted 7 years ago

“The display unit arrived on time for our event, it works and it looks great”

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Posted 7 years ago

“Lovely cabinet also very impressed with the service I received from ordering the cabinet and receiving it , I would recommend this company”

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Posted 7 years ago

“Fridge looks good, but is very, very noisy compared to the one it replaced.”

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Posted 7 years ago

“Good price, good delivery. Fridge is a bit noisy. Guess I'm used to domestic fridges.”

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Posted 7 years ago

“Ordering was easy but I did not pick up on payment before delivery so slight delay resulted in delivery. Overal we are happy with the product and the service provided by Fridge freezer Direct”

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Posted 7 years ago

“Very helpful and knowledgeable staff. Thank you”

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Posted 7 years ago

“Very good and nice customer service deliver products in time thank you”

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Posted 7 years ago

“unfortunately the model I chose was out of stock, FFD immediately emailed me and offered similarly priced alternatives, I chose one and it was delivered within 2 days, great service and good communications and prompt delivery, it doesn't get much better than that. Thanks very much.”

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Posted 7 years ago

“Ordered Chest Freezer for a client who was very happy with the quality and finish of the product.”

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Posted 7 years ago

“brilliant delivery service”

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Posted 7 years ago

“Our item was delivered within the timescale and on the day, the delivery person phoned to arrange delivery”

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Posted 7 years ago

“Was perfect”

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Posted 7 years ago

“It worked perfectly from the moment it was switched on. It's quiet and it does what it says on the can.”

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Posted 7 years ago

“Excellent communication from ordering to delivery. Delivery men were in and out within 10 minutes!”

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Posted 7 years ago

“great company very quick delivery will certainly use them again .”

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Posted 7 years ago

“Got what they sold and in good time. However, the fridge was missing what I would call basic requirements. 1: The door does NOT self close. This has already proved a problem in our store. 2: The fridge does not possess an in-built thermometer. This is really bad! 3: The light inside the fridge has not worked since we got it. Whilst they provided the fridge as they advertised, there was a distinct lack of information about the missing parts which they should have offered as options in an upgrade. I would have paid more for the fridge with the required parts we need. The delivery men were excellent and the speed of the delivery was good. Would I buy again - NO. The company was OK, but I am not happy with the fridge itself. Maybe we should have asked for more info but you do expect certain standards for such a hefty purchase.”

Helpful Report

Posted 7 years ago

Thank you for your review. we are sorry to hear that that you are un happy with your purchase. All of the specifications for our products are on our website. With this unit being part of our budget range it does not come with the above mentioned. If this had been brought to our attention these were factors you required we could of advised on a more suitable unit. our customer service department will be in touch reference getting the light rectified for you. please do not hesitate to contact us direct should you need anything further.

Posted 7 years ago

FFD Commercial Refrigeration is rated 4.7 based on 1,614 reviews