FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, Unit B2 The Rise, Moat Way Industrial Estate,, Barwell
Rating: 4.71

4.7 Rating 1,802 Reviews

97 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,802 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The whole thing from start to finish was great and lovely people happy to help”

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Posted 2 years ago

Thanks for your lovely review Marilyn. We're pleased we could help.

Posted 2 years ago

“Quick delivery time. The boys lifted it to exactly where I needed it. Looks the part, all arrived fully functional. Would recommend.”

Helpful Report

Posted 2 years ago

Thanks for taking the time to leave us some great feedback. We're pleased we could help you find the equipment you were looking for and if you need anything in the future, please get in touch, we'd love to help.

Posted 2 years ago

“Arrived quickly. Throughout the process, the staff were very friendly and helpful I would recommend them to anyone looking for a commercial fridge”

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Posted 2 years ago

Thanks for your lovely review. We appreciate hearing feedback from our customers. Great customer service is important to us and so we're delighted with your comments. If you need any equipment in the future, we'd love to help.

Posted 2 years ago

“Great service from booking to delivery. Kayleigh was v helpful.”

Helpful Report

Posted 2 years ago

Thank you for the great review. We're so pleased to hear you're happy with the service you received, and we'll pass on your kind words to Kayleigh. If we can help with anything in the future, please get in touch, we'd love to hear from you.

Posted 2 years ago

“Ordering was simple and straight forward, followed up by a courtesy phone call and question asked where answered promptly, I have also delayed my delivery until January 2024”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us some great feedback. We're delighted to hear you're happy with the service you received and that you found ordering with us simple. If you have any questions or need further assistance prior to or after your delivery in the New Year, please get in touch.

Posted 2 years ago

“Very good equipment, thank you”

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Posted 2 years ago

We're pleased to hear you're happy with your equipment and hope we can help if you need anything in the future. Thank you for taking the time to leave us your 5 star feedback, we really appreciate it.

Posted 2 years ago

“Great company to deal with,very helpfull,and,fast delivery”

Helpful Report

Posted 2 years ago

Thanks for your lovely 5 star review. We're pleased we could help and if you need anything further in the future, please get in touch, we'd love to hear from you.

Posted 2 years ago

“Excellent service and fast delivery”

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Posted 2 years ago

Thank you for your 5 star feedback Gerry. We place a high priority on excellent service and so we're delighted to hear that you're happy with your shopping experience with FFD.

Posted 2 years ago

“Freezer was delivered on time Driver was very polite”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review. We're delighted we could help.

Posted 2 years ago

“Very pleased with excellent freezer and service”

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Posted 2 years ago

We appreciate you taking the time to leave us a great 5 star review. We're pleased we could help!

Posted 2 years ago

“Excellent service and delivery”

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Posted 2 years ago

Thank you Susan for taking the time to leave us 5 star feedback. We're delighted with could help with your order!

Posted 2 years ago

“100% great service from placing the order to delivery would highly recommend company.”

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Posted 2 years ago

Thanks for your great 5 star review. We're delighted that you're happy with the service you received! If you need anything further in the future, please get in touch and we'd be happy to help.

Posted 2 years ago

“Terrible , fridge temperature doesn’t work , properly, said can’t take back once out of box & switch on ! Don’t buy from them !”

Helpful Report

Posted 2 years ago

Thank you for your feedback Darren and we apologise for any inconvenience. This is still an ongoing issue and our warranty team are working with you to find an agreeable resolution. We appreciate your co-operation.

Posted 2 years ago

“Having had an extremely bad experience with ADEXA (Check their reviews), FFD were easy and professional to deal with The Delivery was first class, a Call from Dave to let me know on way, he helped to unpack, checked and removed the rubbish The fridge by the way is excellent Thank you”

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Posted 2 years ago

Thanks for your 5 star review Steven. We aim to make exceptional customer service a priority and we're delighted to hear you're happy with your experience with FFD. If you need anything in the future, please get in touch and we'd be happy to help.

Posted 2 years ago

“A very quick efficient service”

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Posted 2 years ago

Thanks for the 5 star review. We're happy we could help.

Posted 2 years ago

“Nice website, easy to use. I was interested in blenders, I wanted to know the stick length and weight as it's to be used by an elderly group for soup. Not every blender had this information, which was annoying, I had to email and ask which wasted time. The answers were quick and helpful. The blender was ordered and my order and payment were acknowledged quickly. The blender was delivered quickly and safely.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us your feedback. We'll readdress the information provided for products to make sure all available specifications are present, for a smoother shopping experience. Thank you for bringing this to our attention. We're pleased to hear that you're happy with the service you received and we hope we can help if you need any further equipment in the future.

Posted 2 years ago

“Great item, quick and organised delivery. Just what we were looking for. Thankyou.”

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Posted 2 years ago

Thank you for your review. We're pleased to hear you're happy with your shopping experience with FFD. Please get in touch if we can help with anything in the future, we'd love to hear from you.

Posted 2 years ago

“Mostly very efficient”

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Posted 2 years ago

Thank you for taking the time to leave us feedback. If we can help with anything in the future please get in touch, we'd love to hear from you.

Posted 2 years ago

“Fast and efficient with good transportation support”

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Posted 2 years ago

Thanks for your 5 star review. We're happy we could help.

Posted 2 years ago

“We ordered one freezer but then noticed it didn't match our requirements but we phoned and managed to change the order. The staff was very helpful. The delivery quick. The freezer is excellent.”

Helpful Report

Posted 2 years ago

We appreciate your great feedback. We aim to offer a first class service to every customer and ensure that they get the right product for their requirements. We're happy we could help.

Posted 2 years ago

FFD Commercial Refrigeration is rated 4.7 based on 1,802 reviews