FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, , Barwell, , Barwell, Barwell, Leicester
Rating: 4.70

4.7 Rating 1,847 Reviews

97 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,847 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,, , Barwell, , Barwell,
Barwell
Leicester
LE9 8EY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy delivery. Great product.”

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Posted 2 years ago

Thanks for your 5 star review. We love to hear from happy customers!

Posted 2 years ago

“Ordered Friday afternoon arrived Tuesday communication A1”

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Posted 2 years ago

Thank you for taking the time to leave your review Michael. We always aim to make our customers experience as smooth as possible and so we're delighted to hear that you're happy with the service you received. We'd love to hear from you if we can help with anything in the future.

Posted 2 years ago

“Job has been done in very good value thanks”

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Posted 2 years ago

Thanks for your 5 star review Asjad, we're pleased we could help!

Posted 2 years ago

“Delivery man very helpful . Will Definitely use again for any commercial item.”

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Posted 2 years ago

Thanks for your review Gary! We pleased we could help and would love to hear from you in the future if you need any further commercial refrigeration.

Posted 2 years ago

“Excellent service and very quick delivery would recommend”

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Posted 2 years ago

Thanks for taking the time to leave a review, it's very much appreciated. We're delighted you're happy with the service you received when using FFD and we would love to hear from you in the future if we can help anything further.

Posted 2 years ago

“Did what it said on the tin.”

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Posted 2 years ago

We love to hear from happy customers! Thank you for your review and 5 stars.

Posted 2 years ago

“Great product and reasonably priced and very fast delivery”

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Posted 2 years ago

Thank you for your review and 5 stars Gareth. We're happy we could help!

Posted 2 years ago

“Well priced, great service, good delivery experience”

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Posted 2 years ago

Thanks for your review Graham. Our aim is to always to deliver a great service throughout every stage of a purchase, to every customer, and so we're delighted to hear we achieved this. We'd love to hear from you if we can hep with anything in the future.

Posted 2 years ago

“super fast delivery! great freezer, faultless thank you”

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Posted 2 years ago

We're happy we could help! Thank you for your great review and 5 stars. If we can help with anything in the future we'd love to hear from you.

Posted 2 years ago

“Easy service good choices excellent delivery team went above and beyond will definitely use them again”

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Posted 2 years ago

Thank you for your great review Kate. We're delighted we could help and would love to hear from you if you need anything in the future.

Posted 2 years ago

“I was impressed by FFD. They were polite and easy to deal with and when a problem arose it was dealt with quickly and efficiently. I will use them again”

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Posted 2 years ago

Thank you for your lovely review. We place a high priority on giving all of our customers a great service, when things run smoothly and if little hiccups arise, and so we're happy to hear we could deliver on this. We're delighted we could help with your purchase and hope to hear from you in the future if you need any further assistance.

Posted 2 years ago

“Didn't get the product”

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Posted 2 years ago

Thanks for your comment. The delivery company have attempted to make delivery on four occasions, however no-one has been at site to accept delivery. As this is a purchase in a commercial capacity, and as is stated on our website and on order confirmation emails, somebody must be at site to accept delivery as drivers will not leave packages unattended. We understand that a fifth delivery attempt has been made and you are now in receipt of your order. If you have any further queries about your order, please get in touch and we'd be happy to help.

Posted 2 years ago

“I have used quite a few suppliers for equipment i and have to say. FFD are up there at the top, very reasonably priced, and well organised, delivered product when they said they would. will definitly use again. Many thanks FFD, Brian”

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Posted 2 years ago

Thank you for your lovely review Brian, we love to hear from happy customers. We're pleased you're happy with the service you received and hope we can help with anything you need in the future.

Posted 2 years ago

“Very efficient company.”

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Posted 2 years ago

Thank you for your review. We're pleased we could help!

Posted 2 years ago

“Website was great for comparing options and placing the order. I got a ring back from a human the next day to confirm the order (I’d chose an option that wasn’t available so they flagged that and initiated a refund) and to let me know when to expect delivery. Delivery company subsequently contacted to confirm delivery date and on the day the driver gave me a ring in advance. He also helped me get into the property which he was not obligated to do, which was greatly appreciated! It was all transparent and quick. I will definitely buy from FFD again.”

FFD Commercial Refrigeration 5 star review on 20th December 2023

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave feedback on your experience with FFD. It allows us to continually improve our service. We're delighted to hear that you're happy with the service you received; comprehensive customer service is a key area that the team prides itself on. If you need anything in the future, please get in touch and we'd be happy to help.

Posted 2 years ago

“Very happy with the fridge”

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Posted 2 years ago

Thank you for your 5 star review. We're happy we could help!

Posted 2 years ago

“Great company to work with!”

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Posted 2 years ago

Thank you for your 5 stars, we really appreciate your feedback.

Posted 2 years ago

“Website was well laid out. Laura in sales was very helpful and pro-active with information to advise us of our request (saying delivery may be longer due to our location, etc.) We were called in advance of the delivery and the units arrived on time. They were installed efficiently. Bottom line, good service all round. very pleased.”

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Posted 2 years ago

Thanks for your great review, we appreciate all feedback from customers. We place a high premium on quality customer service and so we're delighted to hear that you're happy with your experience. We'll pass your kind words on to Laura and if you need anything in the future, we'd love to help.

Posted 2 years ago

“perfect order and delivery thank you”

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Posted 2 years ago

Thank you for your great review. We're happy we could help!

Posted 2 years ago

“Excellent fast delivery”

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Posted 2 years ago

We're pleased we could help and thank you for your 5 star review.

Posted 2 years ago

FFD Commercial Refrigeration is rated 4.7 based on 1,847 reviews