FFD Commercial Refrigeration Reviews

Name: FFD Commercial Refrigeration
Address: Unit B2 The Rise, Moat Way Industrial Estate,, Unit B2 The Rise, Moat Way Industrial Estate,, Barwell
Rating: 4.71

4.7 Rating 1,614 Reviews

97 %

of reviewers recommend FFD Commercial Refrigeration

4.7

Based on 1,614 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455 815200

Email:

sales@ffdgroup.co.uk

Location:

Unit B2 The Rise, Moat Way Industrial Estate,,
Unit B2 The Rise, Moat Way Industrial Estate,
Barwell
LE9 8EY

FFD Commercial Refrigeration 5 star review on 10th April 2025

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FFD Commercial Refrigeration 5 star review on 30th October 2024

Alex Manweiler

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had the exact models of fridge and freezer I needed. Extremely helpful and cheerful over the phone when I had queries about delivery. Arrived safe and sound. No complaints at all and would definitely use again!”

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Posted 5 years ago

Thanks for your great 5 star review. We love to hear from happy customers. If we can help with anything in the future please don't hesitate to get in touch.

Posted 5 years ago

“Good service and accurate information given. Follow up call was given once all equipment was delivered. Would Recommend”

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Posted 5 years ago

Thank you for your 5 star review - our aim is to make sure every customer receives a high level of customer service. If you have any further commercial refrigeration needs in the future we'd be happy to help.

Posted 5 years ago

“super efficient”

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Posted 5 years ago

We aim to please. Thanks for your 5 star feedback.

Posted 5 years ago

“Excellent service ordering and delivery no problems very polite delivery people.”

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Posted 5 years ago

Thanks for taking the time to leave feedback and thank you for your 5 stars. We're glad to hear you're pleased with the service you received and if you need anything in the future we'd be happy to help.

Posted 5 years ago

“Easy to order, excellent communication, and heart follow up. Thank you Carol, who provided excellent service.”

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Posted 5 years ago

Thank you for your great 5 star review. We're pleased we could help and we'll be sure to pass on your kind words to Carol. If you need anything in the future please get in touch, we'd be happy to help.

Posted 5 years ago

“Excellent service”

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Posted 5 years ago

Thanks for taking the time to leave us a 5 star review. We're happy to help!

Posted 5 years ago

“What a brilliant company to use. When we bought the freezer we needed to pay be bank transfer as we have a community account without a card. So fridge freezer direct were fine with this and explained what we needed to do.”

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Posted 5 years ago

Thanks for your 5 star review. We love to hear from happy customers! If you need anything in the future please get in touch, we'd be happy to help.

Posted 5 years ago

“As usual fantastic service. - Order placed 11.30 Monday received following day less than 24 hrs. Thank you.”

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Posted 5 years ago

We're pleased we could help! Thank you for taking the time to leave us a great 5 star review and if there's anything we can help with in the future please don't hesitate to get in touch.

Posted 5 years ago

“Have used several times and will continue to do so”

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Posted 5 years ago

Thanks for your 5 star review, Chris. We're always happy to help!

Posted 5 years ago

“Very quick service. Goods delivered at time given. Tell you how pleased we are when they’ve been in service a few months.”

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Posted 5 years ago

Thank you for taking the time to leave a 5 star review. We're pleased you're happy with the service you received and if we can help with any other commercial refrigeration needs in the future please get in touch.

Posted 5 years ago

“An initial telephone inquiry was handled by a very polite lady who comprehensively answered my questions and gave me the confidence to place an order in the full knowledge that the delivery company would contact me 30 minutes before delivery in order to meet them at the club premises. Excellent service and will not hesitate to order again , when necessary.”

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Posted 5 years ago

Thank you for your 5 star review. We aim to make quality customer service a priority & so we're delighted with your feedback. If you need anything in the future we'd be happy to help.

Posted 5 years ago

“Easy ordering process, fast delivery, good product”

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Posted 5 years ago

We're glad to hear you're happy with the service you received: we aim to please! Thank you for taking the time to leave us a 5 star review.

Posted 5 years ago

“great communication...helpfull”

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Posted 5 years ago

Thank you for your 5 star review. We pleased we could help. If we can assist with anything in the future please get in touch.

Posted 5 years ago

“Very receptive staff, helpful and efficient..”

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Posted 5 years ago

Thank you for your 5 star review. We're delighted you're happy with the service you received. We aim to please!

Posted 5 years ago

“Easy to order and great delivery”

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Posted 5 years ago

Thank you for your 5 star feedback. We're pleased we could help!

Posted 5 years ago

“Great first experience with this company, speedy responses to my questions and very fast delivery with helpful delivery drivers Will definitely use again😀”

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Posted 5 years ago

Thanks for the great 5 star feedback, Luke. We're pleased you're happy with the service you received. If we can help with anything commercial refrigeration related in the future please get in touch, we'd be happy to help.

Posted 5 years ago

“great value and delivered on time ...a rarity in 2020. well done and highly recommended”

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Posted 5 years ago

Thank you for your 5 star review. We love to hear from happy customers!

Posted 5 years ago

“Great service all round. Very happy with the product.”

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Posted 5 years ago

We're happy to help! Thank you for your 5 stars.

Posted 5 years ago

“Very friendly staff over the phone, also gave me a call back asking if everything was fine after they dropped of the freezer ! Fantastic company!”

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Posted 5 years ago

We aim to make good customer service a number 1 priority, so we're delighted to hear that we hit the mark. Thank you for taking the time to leave a fantastic 5 star review and if you have any further commercial refrigeration related needs in the future, we'd be happy to help.

Posted 5 years ago

“The whole transaction was faultless, from searching for the right fridge to the delivery. Personal calls to ensure correct delivery details and the friendly delivery driver all helped to complete this purchase. Also very happy with the fridge itself!”

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Posted 5 years ago

Thanks for taking the time to leave a review and for your 5 stars. We're delighted to hear you're pleased with the service you received and that you're happy with the display fridge you purchased. If we can help with any commercial refrigeration needs in the future please don't hesitate to get in touch.

Posted 5 years ago

FFD Commercial Refrigeration is rated 4.7 based on 1,614 reviews