French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.63

4.6 Rating 10,848 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,848 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simply put: Awesome. A fantastic range of delicious french goodies reasonably priced delivered to your door. What's not to like. 110% recommended.”

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Posted 4 years ago

“Nice products and I'm please to find a source. Delivery takes a fair while and an item was left out without my getting prior notice, but nothing's perfect.”

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Posted 4 years ago

“An excellent selection of genuine French goodies, fair pricing too”

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Posted 4 years ago

“Very disappointed. The tinned foods were dented in several places. The cake package was torn and the cake sunk into the package. The all packaging needs to be reviewed despite the mountain of polystyrene. Parcelforce: impeccable, excellent service!”

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Posted 4 years ago

Sorry to hear this. Please e-mail customerservice@frenchclick.com and we'll be able to refund or replace damaged items. Also please send photos of the damage, we'll review the packing and make sure fragile tape was used.

Posted 4 years ago

“Slightly slow dispatch over Christmas, but I guess they were enjoying their own products. Which are excellent! (Only room for improvement would be for them to please switch to recyclable packaging and stop using polystyrene chips)”

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Posted 4 years ago

“I have used this Company, many times, and always been delighted with both the products and the delivery of my orders. Thanks!”

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Posted 4 years ago

“Good prices and arrived when promised will defo be ordering again :)”

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Posted 4 years ago

“Very well organised, the site offers a wide range of French foods. I bought a Galette des Rois. As soon as you place your order, they send you a delivery date. They delivered exactly when they said, the package was trackable through Parcel Force. It was incredibly well packaged, and the Danettes were wrapped in ice, to keep them fresh!”

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Posted 4 years ago

“It was i got my delivery on time and everything was ok”

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Posted 4 years ago

“I cannot overemphasize how much I enjoy my French Click shopping. The order sheet is beautifully presented, the prices reasonable and the delivery persons efficient. Thank you thank you French Click”

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Posted 4 years ago

“Good service overall.”

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Posted 4 years ago

“Items ordered arrived in good condition and when I was told it would, I would order from French Click again if I was unable to get things from the UK. Unfortunately the writing on the boxes is in French.”

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Posted 4 years ago

“It was a little bit long to get my order (10 days) but it was really worth it. The SAV is nice and efficient and it's impossible to find these product anywhere else. I missed the quality of some french products here, so I'm really happy to have found french click ! :)”

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Posted 4 years ago

“Love it!! Always very reliable - some seasonal french products like “galette des rois”… a nice way to keep in touch with the French culture ☺️ Merci beaucoup”

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Posted 4 years ago

“I like the cheese very much, but it takes far too long to arrive.”

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Posted 4 years ago

“Really pleased with my delivery, everything was well packed, undamaged and in date. Only one product missing which was very good out of a £100+ order. Will definitely try again!”

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Posted 4 years ago

“Great products”

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Posted 4 years ago

“Everything arrived well packaged & exactly as described. Lovely to get a taste of France as we can’t travel there right now. Thank you.”

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Posted 4 years ago

“I have placed orders with French Click for many years and am over all satisfied especially, since the jars I order have been wrapped individually and arrive without breakage. But for this last order, due to a power cut that lasted 4 days, I missed out on the November offer. When I contacted French Click customer service by email to get a new code before placing my order. I never received a reply which is disappointing.”

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Posted 4 years ago

“Very pleased - it was the first time I'd used the company. My purchase came on time and was well wrapped. Will definitely order from them in the future.”

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Posted 4 years ago

French Click is rated 4.6 based on 10,848 reviews