French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,679 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,679 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As we were unable to get to France again this year I had to get onto French Clicks website again. There are certain products that you can’t get in England that I love so thank goodness for French Click. Excellent service.”

Helpful Report

Posted 4 years ago

“Toujours un plaisir de pouvoir se faire livrer ces produits introuvable au royaume uni! Ma seule remarque concerne les emballages carton qui souffrent du conditionnement et arrivent complètement détrempés… quelque chose à améliorer ? Cordialement”

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Posted 4 years ago

“They stock a huge range of French produce from the ordinary to the special - they also have household goods - out favourite is olive soap which comes in refills ordering is easy and delivery quite quick. It’s fun to try cheeses & sausages not stocked in main stream shops”

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Posted 4 years ago

“Good products and Prices. Efficient ordering and delivery. I do not know what I would do without them.”

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Posted 4 years ago

“I have always bought my foie gras from French Click and have always found it great quality. A little disappointed with the selection this time as a lot we’re not available”

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Posted 4 years ago

“" French click" is my "Go-to " online shop. They stock many " In Season " products from around France, delivered by Trusted Couriers, and if appropriate, packed with cooling packaging. They do have a wonderful range of Cheeses. Please take the time to review their wares in time for Christmas.”

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Posted 4 years ago

“Place order was easy. Big assortment. Good packaging. Shame that choice of dates not as good as I would like to, but otherwise is brilliant.”

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Posted 4 years ago

“Massive fan of Maggi French Onion soup - FrenchClick is the only place I can buy them in the UK - had to wait slightly long for delivery but it was on time. If I ever need anything to cook French cuisine with, I'd certainly use the site again.”

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Posted 4 years ago

“Great quality product, prompt delivery. I would be keen to see more enhanced ingredients list detailed on each product for people with allergies.”

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Posted 4 years ago

We do have some information on the website for items. Due to the ever changing ingredients on some products, you'll still need to check the product for it's ingredients and any allergens in case the formulation has been changed.

Posted 4 years ago

“Came quick and as expected. Prices were fair. Would certainly buy from again.”

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Posted 4 years ago

“Well packaged and arrived quickly.”

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Posted 4 years ago

“Some products are missing And they deliver another product in substitution without my consent And didn’t receive a refund of the missing products which they don’t have in stock”

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Posted 4 years ago

Very sorry about this. I can see the items were removed from the order due to a stock issue and you have been charged accordingly. This should have been communicated better, you can find the updated version of your order from the your account section of the website in your order history. The substitution is an error, this should not be done without confirming with you when it's delivered. For a refund for this item, please contact customerservice@frenchclick.com with your order number as the subject.

Posted 4 years ago

“Had Raclette and Fondue cheese, good food and perfect service. Thank you”

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Posted 4 years ago

“Easy to order online. Unfortunately the Normandy paté was of poor quality and didn't taste as good as cheaper supermarket packs.”

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Posted 4 years ago

“Carefully packaged and I managed to find items not available in a UK supermarket.”

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Posted 4 years ago

“Pricey delivery but still worth it given the great products x”

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Posted 4 years ago

“If you miss being able to buy some French treats try French click . Always good choice of regular French supermarche goods. I love confit de canard and find gratin dauphinois great for topping a fish pie.”

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Posted 4 years ago

“I love being able to get the items I buy in France which I can’t get in England.French Click has a huge range of these products Their device is efficient and delivery schedules are reliable.”

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Posted 4 years ago

“Great if you are missing the taste of French products, there is a very extended range of products, the only issue is you do not receive always what you order.”

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Posted 4 years ago

“Good selection of products and great delivery services, staff always super friendly.”

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Posted 4 years ago

French Click is rated 4.6 based on 10,679 reviews