French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.65

4.7 Rating 10,295 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.7

Based on 10,295 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I Order came quickly but one item missing. Money refund ed but why couldn't you send missing item later.It was 3sm all tins which are more useful than the big jars.”

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Posted 6 years ago

“Delivery on time. Goods as described. What’s not to like thank you.”

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Posted 7 years ago

“Interesting products, excellent packaging and communication.”

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Posted 7 years ago

“Was able to stock up on the coffee we love without an expensive trip to France!!”

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Posted 7 years ago

“Good selection. Excellent delivery.”

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Posted 7 years ago

“They deliver what is on the packet. Also they are VERY helpful”

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Posted 7 years ago

“they have great prices for celtic salt, but the delivery firm they used to deliver my parcel were very rude when they turned up at my door and they did not get me to sign for it either”

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Posted 7 years ago

“It makes me happy to find french products and to be delivered quick, well done to you”

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Posted 7 years ago

“I liked the fact that they did not make an environmentally hazardous extensive packaging. But the shipping cost is rather expensive. Cheaper version was that I had to wait the whole day for delivery. Not sure if I will buy again.”

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Posted 7 years ago

“I am no longer able to go to France and shop for things I love. Through French Click I have been reunited with some of the foods and ingredients that, yes, make me happy.”

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Posted 7 years ago

“Able to get the items I wanted”

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Posted 7 years ago

“Had the product I wanted in stock and delivered quite quickly”

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Posted 7 years ago

“Excellent items but delivery was late came on Saturday instead of Friday as booked”

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Posted 7 years ago

“Good service, fine “hard to find” product, quick delivery. Fare too much packaging is my only issue”

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Posted 7 years ago

“My order was ready to collect quickly and the staff were friendly and helpful. One of the exact items I ordered was not available so it was substituted for a similar brand - if it wasn't for this I would have given 5 stars.”

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Posted 7 years ago

“It was nice to be able to purchase some favourites from the past however we will only ever see these purchases as infrequent "Treats" due to the prices. We did enjoy the parcel but will return to France very soon to the haunts that we miss so much after ten years of living French!”

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Posted 7 years ago

“It's my 2nd order on this website. There are good French products but many are missing like "Mère Poulard" biscuits and true delicatessen products. On the whole, this website is interesting, the customer service is not very friendly though.”

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Posted 7 years ago

“Good choice of products backed up by good service”

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Posted 7 years ago

“I have received the package. but some jars have arrived beaten but luckily none broken. I advise to be sent on foot and better protected so that they do not hit each other. Thank you so much. Regards”

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Posted 7 years ago

“Good to be able to get French products.”

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Posted 7 years ago

French Click is rated 4.7 based on 10,295 reviews