French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.65

4.7 Rating 10,295 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.7

Based on 10,295 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer service.”

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Posted 7 years ago

“I can now get Knorr Madere ...my fav instant sauce”

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Posted 7 years ago

“I was able to purchase my Mum's very favourite chocolates, normally only purchased on trips to France. Being able to purchase them from French Click is a real bonus, thank you.”

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Posted 7 years ago

“I love confit de canard, but it's not easily found on the high street in the UK, and where it is, the premium charged for its rarity is prohibitive. In French Click, I have a supplier of fairly priced good quality product.”

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Posted 7 years ago

“Everything I received from my order was in very good condition, and as it should be.”

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Posted 7 years ago

“Always happy with the goods I receive.”

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Posted 7 years ago

“Great selection of products. Great customer and delivery service.”

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Posted 7 years ago

“J’ai pu commandé tout ce dont j’avais besoin, le choix est bien présent ! Livraison à l’heure et produits tout frais Par contre assez déçue des petites erreurs dans la commande”

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Posted 7 years ago

“They responded promptly in sending my item.”

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Posted 7 years ago

“Great selection of goods and delivery was fast and on time. I would add, however, that packaging seemed excessive and not environmentally friendly - something your customers will be looking for you to correct soon I expect.”

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Posted 7 years ago

“Very easy to find good quality French products that we love but cannot buy locally. Everything arrived very efficiently. Just one small criticism about the packaging - would it be possible to use recyclable material? There was a lot of polystyrene!”

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Posted 7 years ago

“We received a number of damaged items. Packaging for yoghurts should be more robust.”

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Posted 7 years ago

“Very good delivery, good choice of products and alright prices compared to prices in France. Some packaging were a bit broken, but hasnt affected the taste of the product. I can finally survive with my survival kit in England!!”

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Posted 7 years ago

“Always great to have some good french food at home.”

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Posted 7 years ago

“The exact product I wanted. Speedy delivery. Dismayed, however, at the large quantity of non-recyclable polystyrene pieces used in packing.”

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Posted 7 years ago

“Good communication re delivery, order was complete, products were well packaged and arrived on time. The only minus point was the sell by date on the pain polane- there wasn't any. I buy this bread often and know that the sell by date is always on the tag that closes the bag, so I was very surprised to find a fresh product without a sell by date”

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Posted 7 years ago

“Service is excellent, product is fantastic and staff are lovely.”

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Posted 7 years ago

“Food was delivered on time. Everything as it should be.”

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Posted 7 years ago

“All the lovely products from home which I cannot find in the uk! Quick delivery and availability of the products I did have an issues with some of the products delivered but upon contacting them, the problem was quickly resolved positively”

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Posted 7 years ago

“Choice of product. Common supermarket products available.”

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Posted 7 years ago

French Click is rated 4.7 based on 10,295 reviews