French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,712 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,712 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

Write Your review

Tell us how French Click made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cheese delivered on time.”

Helpful Report

Posted 7 years ago

“Superb. Highly recommend.”

Helpful Report

Posted 7 years ago

“Easy website. Speedy delivery. Quality goods”

Helpful Report

Posted 7 years ago

“Fast efficient service.”

Helpful Report

Posted 7 years ago

“As a French expat living in the UK, being able to get hold of foods or toiletry items from home can only really happen when I go back to visit family. I recently placed my first order on french click and found it great. Site is easy to navigate and the items arrived in good time. Delivery was a little expensive but I think if you place a big order it is worth while. I will certainly be making more purchases and recommending the site to other expats.”

Helpful Report

Posted 7 years ago

“Everything was excellent: service and delivery. Thank you.”

Helpful Report

Posted 7 years ago

“Delivered on time safely and brilliant quality product.”

Helpful Report

Posted 7 years ago

“Good food but the packing was not good enough and we got thing squashed”

Helpful Report

Posted 7 years ago

“I ordered reblochon cheeses - these were excellent quality, good value and packaged well. Made a wonderful tartiflette!”

Helpful Report

Posted 7 years ago

“I’m very satisfied with their services, shopping on their website was easy and simple, the prices are pretty fair, and the delivery was quick and on time! I strongly recommend this site to everyone and I have now scheduled my next order on a monthly basis while my initial shopping last. Thank you so much French Click. 😎”

French Click 5 star review on 26th August 2018

Helpful Report

Posted 7 years ago

“Very happy with the food delivered. Shame about the postage costs. I would order more often if not for that.”

Helpful Report

Posted 7 years ago

“Fantastic service! Highly recommend! I will definitely be using again. Excellent prices and superb delivery.”

Helpful Report

Posted 7 years ago

“Very good product .Delivery very fast. Very pleased”

Helpful Report

Posted 7 years ago

“What a fantastic site! Delivery on time and product absolutely wonderful.”

Helpful Report

Posted 7 years ago

“You are a bit expensive, Parcel Force did not activate the tracking, BUT I was too tired/lazy to drive to my local (French) supermarché, make a parcel, then drive back to the post office and then text messages told me when your goods arrived (only a little bit later than the internet promised) SO, I'm happy and now my son-in-law knows where to get Banania (if only in the overpriced small jars).”

Helpful Report

Posted 7 years ago

“Got my goods straight away”

Helpful Report

Posted 7 years ago

“Never let me down. Good products, good delivery service. Nothing bad to say. I'm ordering from them always for my shampoo, conditioner and lately for shower gel. I think i'll try more things from now on”

Helpful Report

Posted 7 years ago

“I came to pick up my Vichy Celestins water and had no problem parking outside and no wait - plenty of staff ready to help. I will return soon!”

Helpful Report

Posted 7 years ago

“The order was fine, well packaged and fresh, except that I only received three of the four pots of cancoillotte I had ordered. Parcelforce however, declined to deliver it in the specified morning slot and when I queried where my package was I was told that it had 'missed its driver' and wouldn't be delivered, because they had a 'backlog'. I had to drive an hour to fetch my parcel on the day it should have been delivered. I realise that French Click is not to blame for Parcelforce's failures, but be aware that employing the UK's most notoriously useless delivery company is not a great way of keeping customers happy.”

Helpful Report

Posted 7 years ago

“The product (Hot chocolate) is delicious and delivery arrangements always go to plan.”

Helpful Report

Posted 7 years ago

French Click is rated 4.6 based on 10,712 reviews