French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.63

4.6 Rating 10,914 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,914 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 20th October 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products fine but did not like polystyrene packaging in box and will not order again until this is changed to something non-plastic.”

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Posted 7 years ago

Hi Sorry to hear this. Please do note that the flo pak green loose fill we use is made from 100% recycled Polystyrene and is both degradable and is also recyclable in some areas. Kind regards, Matt French Click

Posted 7 years ago

“Ezcellent product with excellent service”

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Posted 7 years ago

“Delighted with the service from French Click, speedy delivery and items as ordered at reasonable prices, almost as good as living in La belle France !”

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Posted 7 years ago

“Even that my order didn't come out on time. I called the customer service line and they refund me for the delivery very happy with the way the customer service team handle the matter.”

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Posted 7 years ago

“Thanks for your help to get my product fast.”

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Posted 7 years ago

“Delivery is slow, my parcel still hasn’t arrived”

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Posted 7 years ago

“Amazing produce Quick,well packaged delivery Woudl highly recommend produce and service”

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Posted 7 years ago

“Excellent communications, very well packaged and prompt delivery. A superb deal and great service !!!”

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Posted 7 years ago

“A Very quick and an accurate delivery . All pack safely too”

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Posted 7 years ago

“Lovely box of marron glaces, deeelicious!! Good value for money too, I'd buy from French Click again.”

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Posted 7 years ago

“excellent service, thank you”

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Posted 7 years ago

“Great Delivery time and the parcel was very well pack as it was cheese. We all enjoyed our raclette thanks to the cheese from French Click ;)”

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Posted 7 years ago

“Excellent company that does what it says on the tin. We like some of the French products that you simply can't get in the UK (Amora mayonnaise, French flour / pastry). Which are always delivered on time and in good condition.”

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Posted 7 years ago

“very satisfied with the products and service”

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Posted 7 years ago

“Easy to order, goods arrived when they said they would. Very satisfied with he service”

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Posted 7 years ago

“Products arrived on time, well packaged I will definitely order again”

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Posted 7 years ago

“Speedy delivery, goods as described and good value. Happy to have found the French Click website. Merci bien!”

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Posted 7 years ago

“Thank you for great service..I live in Wales and an very happy to find jam I had in Corsica so easy to buy through French Click! 😊”

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Posted 7 years ago

“It's always a joy to receive French goods. I tend to order when I am feeling homesick (even after 28 years!) and that cheers me up immediately. My only comment was that the frisée was fairly damaged but apart from that all good.”

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Posted 7 years ago

“Good service, slight problem with the order but quickly rectified with no fuss.”

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Posted 7 years ago

French Click is rated 4.6 based on 10,914 reviews