French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.63

4.6 Rating 10,874 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,874 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection even if the covid make it difficult to source. Delivery as scheduled.... Happy French man”

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Posted 6 years ago

“My favourite biscuit is the LU Petit Beurre, I usually have to pack as many as possible in the car on my return journey through France. I was very pleased to find this company selling these biscuits, I ordered and was advised that delivery would be delayed because of the virus issue, that was not a problem for me and I appreciated being told this at the time of ordering, a date for delivery was given and the package arrived on the stated date, all in all a perfect transaction.”

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Posted 6 years ago

“Absolutely delighted, my order arrived quickly and in great condition. Thank you very much, I will definitely shop with you again.”

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Posted 6 years ago

“I placed an order which took a while to arrive due to the coronavirus. However, when it arrived I was impressed by the packaging. I ordered tomatoes, a quiche and creme anglaise. The latter two were in a remarkable package of frozen crystals. I am not sure what the crystals are, but they were placed in 6 pockets. They absorb water which is then frozen. These ice crystals then thaw and the crystals can be dissolved in water and easily disposed of. The quiche and custard were very nice. The tomatoes however had just the same bland taste as a supermarkets. I was looking for that sweet French road-side taste. So that was disappointing but there are other tomatoes on the product list and I shall give them a try. In summary: packaging excellent; products OK, but be patient with delivery if outside London.”

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Posted 6 years ago

“My French wife was starting to run out of certain essential products that she can only get on our usually regular visits to Paris or Brittany. So the surprise delivery for her I arranged from French Click was the perfect present.”

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Posted 6 years ago

“Great selection of goods at fair prices.”

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Posted 6 years ago

“Fantastic service goods polite respectful staff and i wish them all the very best through this difficult period. They have explained things very well for me and l known l must have been a proverbial pain in the but but they were very kind and understanding with me. The biggest thank you to all of you xx A great company to deal with xxxx”

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Posted 6 years ago

“I absolutely loved it. Especially at the time I can't go back to France having a bit of France here in the UK is just a miracle! 🇫🇷🇬🇧 Also the quality of the products were really good. Thank you so much French Click!! I would definitely order again.”

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Posted 6 years ago

“Excellent Company the only way to keep in touch with France excellent products and service Thank you very much”

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Posted 6 years ago

“I compared with another French shop and I found the items on this website is expensive”

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Posted 6 years ago

“Delivered on time and as ordered”

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Posted 6 years ago

“Although delivery delayed by parcel post everthing apart from a small pack of conte cheese was in good condition.”

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Posted 6 years ago

“It must be pretty hard work being a food delivery company during COVID19. I patiently awaited a slot and placed my order. Received my delivery slot and awaited my parcel. In the meantime I had a refund for goods I wasn’t going to receive. When the order was received everything was packed well. A treat for when you can’t get to France, let France come to you!”

French Click 4 star review on 7th May 2020

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Posted 6 years ago

“Very good service. I received the products as expected and very well packed (was very well surprised by the fresh products). I had a slight issue with one product missing and the customer service replied directly and resolved my issue within a day. Really good service that I am going to reuse for sure!!!”

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Posted 6 years ago

“Fantastic service. Sophie and Ken treated us like VIP’s ! Lovely soaps. Very happy. Will definately order again! Pauline ELLIOTT. U.K”

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Posted 6 years ago

“Very happy. Everything was packed great. Would definitely recommend. Great products, great company. Excellent communication.”

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Posted 6 years ago

“So great to have French click. Sometimes something is not in the packet because not available in supermarket, or it gets damaged, but always quick resolution , you send a photo of the damaged item and you get your money back for that item always. So very good customer service. delivery on time, very reliable. Would recommend.”

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Posted 6 years ago

“Great service! Easy to order, seamless shipment and delivery even if longer than potentially usual (this was my 1st order). Thank you, will re-order again”

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Posted 6 years ago

“Un vrai bonheur d'avoir trouvé ce site. Commande livrée à la date prévue. Produits très bien emballés. Mon nouveau site favori pour trouver des produits et des marques que l'on trouve en France. Super site.”

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Posted 6 years ago

“I have been a customer for six years. Delicious French food delivered to your doorstep. Highly recommended.”

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Posted 6 years ago

French Click is rated 4.6 based on 10,874 reviews