French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.64

4.6 Rating 10,681 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.6

Based on 10,681 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time user last Christmas, we were delighted to find such a wide choice at affordable price of French traditional products, we found everything we needed. We could choose the delivery date and time slot, delivery took place on time and accurately. We would definitely recommend to our french community in our area.”

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Posted 6 years ago

“As a first user last Christmas, we had a great experience. They have a large choice of traditional French products, we managed to find all we needed. We had the choice of date for delivery and slot time, all was delivered on time and accurately. We would strongly recommend to use them again and have started to spread the words around our French community in our area.”

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Posted 6 years ago

“Cheese: Good variety of cheeses from all parts of France and at reasonable prices. Service excellent.”

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Posted 6 years ago

“Placing an order with French Click is very easy but be careful who you get to deliver your goods. DON'T USE PARCELFORCE”

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Posted 6 years ago

“I wish it was opened for a few hours on Saturdays. Thanks.”

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Posted 6 years ago

“Received my Nuit Tranquille tea safely. Felt there was more packing than necessary - especially in these days of trying to be careful. I love this tea and find it helps me sleep well at night.”

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Posted 6 years ago

“Good service, thanks.”

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Posted 6 years ago

“Fabulous service thank you”

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Posted 6 years ago

“I appreciate the availability of food we love when we are in France, and normally cannot get in the UK. Delivery was spot on for time”

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Posted 6 years ago

“Nous avons utilise pour la premiere fois a Noel et avons trouve tout ce dont on souhaitait. Pratique de pouvoir choisir la date et le creneau horaire que nous desirions. Nous reutiliserons surement ce site et en avons parle a notre communaute francaise de notre quartier.”

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Posted 6 years ago

Hi, thanks for that. I think you put the wrong star rating, please revise it :). Best regards, Matt French Click

Posted 6 years ago

“Juste ce dont j’avais besoin pour compléter mes 13 desserts. Merci!”

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Posted 6 years ago

“Received my order of various French food on time for our Christmas Eve and Day celebrations. The snails, charcuterie and all items ordered were great and appreciated by all.”

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Posted 6 years ago

“I love FrenchClick, great range of products, very friendly customer service and fab quality products so far!”

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Posted 6 years ago

“Quick and accurate service. French Click are amazing. Unfortunately, Parcel Force delivered the box damaged with some of my order squashed so it was not able to be used.”

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Posted 6 years ago

Hi Sorry to hear that, if you need us to refund or replace anything, please ,email customerservice@frenchclick.com with your order number. Thanks, Matt French Click

Posted 6 years ago

“Order arrived promptly on time .”

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Posted 6 years ago

“First time user. Very good experience - I had to change the delivery address and a phone call sorted it out with no problem. Delivery was set for Christmas Eve morning - it arrived at 11am, well packed with plenty of ice packs for cheese etc. The food was fresh and tasty, I'm very please with this and will use them again,”

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Posted 6 years ago

“Nothing much to say, the service has always been excellent and it's the only place in the UK where you find everything French people could buy in shops.”

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Posted 6 years ago

“It arrived on time everything was in the box and well packed .The only downfall was that the frozen or cool item had leak onto the box of marron glaces . It was soaked .”

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Posted 6 years ago

“Great service thanks!”

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Posted 6 years ago

“Fabulous service. Poulet de Bresse was excellent”

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Posted 6 years ago

French Click is rated 4.6 based on 10,681 reviews