French Click Reviews

Name: French Click
Address: French Click, Unit 12 Chelsea Fields Industrial Estate, 278 Western Road, London, London Borough of Merton
Rating: 4.65

4.7 Rating 10,295 Reviews

95 %

of reviewers recommend French Click

Company Reviews

Metrics

Info

4.7

Based on 10,295 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

About French Click:

Frenchclick.co.uk

Fine French groceries delivered all over the UK

Visit Website

Phone:

02070976613

Email:

sales@frenchclick.com

Location:

French Click, Unit 12 Chelsea Fields Industrial Estate,
278 Western Road,
London
London Borough of Merton
SW19 2QA

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French Click 5 star review on 6th March 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can get French products I used to bring back from holiday”

Helpful Report

Posted 8 years ago

“To find the Christmas Revlon chocolates available was great as they are not easy to source. The delivery was prompt and safe with good packaging.”

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Posted 8 years ago

“Always had a good service, however this time did not get delivery when I was told I would.”

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Posted 8 years ago

“Good range of products , excellent service.”

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Posted 8 years ago

“Items not delivered yet. Due on 22nd Dec. Ordering was easy after phone call to get into account. Password would initially not work.”

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Posted 8 years ago

“for first time in years i can have potted ham and turkey on biscottes again :-) Everything arrived fast, and well packed. You sell nearly all my favourite French staples”

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Posted 8 years ago

“Have used this company for over a year now, quality food delivered well packaged!”

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Posted 8 years ago

“All perfect, the foie gras was very high quality. The pomme dauphine more average but all in all very good and priced reasonably.”

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Posted 8 years ago

“Just expensive compare to some prices in France:o)”

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Posted 8 years ago

“You are the only provider of Ricore I can find in England now that Ocado is out of stock. It is a pity the p&p is so expensive. It was delivered on a rainy day, in just a carrier bag, and even the tins inside were wet.”

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Posted 8 years ago

“I was happy that finally I can buy french products from a french producers online.”

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Posted 8 years ago

“You should add the possibility to update an order already passed, in order to add different items. You should also give us the possibility to record securely our credit card number details, in other to avoid to repeat very time to fill the card form.”

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Posted 8 years ago

“After other suppliers let me down French Click met my order on time. Tracked parcel arrived as promised and everything was well packaged.”

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Posted 8 years ago

“Items arrived quickly.”

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Posted 8 years ago

“I am able to buy French products here in UK”

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Posted 8 years ago

“Had what I wanted, No problems”

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Posted 8 years ago

“quick delivery and well packed”

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Posted 8 years ago

“Parcel very well packed and all contents in acceptable condition. Carrier did not deliver on day promised so some of the chilled items could have been colder. Had to wait in especially the following day to take delivery which was a nuisance.”

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Posted 8 years ago

“----------”

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Posted 8 years ago

“They supplied me with the LU PiM's, raspberry and other flavours, that I cannot get in the UK, far superior to Jaffa cakes, with a nice soft sponge base and well sized filling. Takes me back to living in Gran Canaria, in the sun.”

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Posted 8 years ago

French Click is rated 4.7 based on 10,295 reviews